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Application deadline:&nbsp;10AM, Monday 9th June 2025Interviews will take place: The week commencing 16th June 2025Salary: £34,481 per annum.Permanent: This is a full-time, permanent position (39 hours per week)&nbsp; &nbsp;The Almeida Theatre is seeking an assistant box office manager.We are looking for someone who is passionate about theatre and wants to build a career in Box Office Management. You will work closely with data within Tessitura, training staff as required and supporting the Box Office Manager in the configuration and set up of all ticketing for Almeida productions and other events. The Assistant Box Office Manager will also support the Finance Team to ensure the accuracy of financial reconciliation and provide regular reports to share with the relevant senior managers. Responsibilities<ul><li>Supporting the Box Office Manager to ensure that the Box Office is ready for customer sales each day, and that closing procedures are followed at the end of the day</li><li>To ensure that Box Office staff follow procedures, serving patrons courteously and efficiently, selling tickets by telephone, e-mail, post and in person</li><li>To lead on the training of new Box Office assistants</li><li>To sell memberships, process fees and donations and update customer data on Tessitura, working to the requirements of the General Data Protection Regulations 2018</li><li>To bank Box Office takings, informing the Box Office Manager of any relevant information, discrepancies, or refunds.</li><li>To produce accurate and timely internal daily sales reports</li><li>To work closely with the Box Office Manager to manage all ticket holds and allocations across the organisation, supporting our aim of maximum attendance at every performance. </li><li>To keep up to date with current and forthcoming productions, giving feedback to the Marketing Department as necessary and keeping all staff fully briefed</li><li>To refer any comments or complaints to the Box Office Manager, logging feedback with relevant departments</li><li>To contact customers, for example during seat moves or when running waiting lists</li><li>To raise invoices and chase for payment for group bookings, school bookings</li><li>To work with the Front of House Manager, Bar Manager, and other theatre staff to ensure smooth incomings.</li><li>To provide reports for external producers and deal with allocations and ticket sales for any Almeida productions elsewhere</li><li>To deputise for the Box Office Manager in her absence, attending meetings as required</li><li>To aid with relevant areas of marketing and audience development strategies</li><li>To always comply with the Almeida Health &amp; Safety Policy</li><li>To notify the appropriate member of staff in the event of any faults detected on the fire panel and ensure Box Office staff follow the correct evacuation procedure when required.</li></ul> Knowledge, skills and experienceEssential experience/skills:<ul><li>At least 3 years’ experience of working in a professional theatre Box Office, in a supervisory role.</li><li>An understanding of Data Protection law and PCI regulations</li><li>Experience of working with the different departmental functions of a subsidised arts organisation, particularly Marketing, Development and Participation</li><li>Excellent communication and customer service skills</li><li>Experience of cash handling</li><li>Practical equality and disability awareness skills</li><li>Proactive and flexible attitude</li><li>Ability to prioritise, multitask and adapt to new situations</li><li>Ability to work as part of, and to motivate, a team</li><li>Efficiency, accuracy, and attention to detail</li><li>Responsible</li><li>Calm under pressure</li><li>A clear and confident communicator</li><li>Discretion</li></ul>Desirable experience:<ul><li>Experience of working with Tessitura. &nbsp;</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Almeida Theatre

Assistant box office manager

Closing date: 22nd MaySalary: up to&nbsp;£32,000 per annum (depending on experience)&nbsp; We’re looking for a creative and adaptable leader who can organise and inspire our Visitor Team to ensure our audiences feel welcomed, safe and affirmed when they visit Aviva Studios.The Visitor Team Lead is a pivotal role, leading a vibrant team of Duty Managers, Supervisors, and Front of House Hosts, empowering them to deliver an outstanding and inclusive visitor experience at Aviva Studios. No two days are the same in our venue – which hosts a range of work from some of the world’s most inspiring artists, along with warehouse-sized music gigs, community events and commercial hires. We’re looking for a creative and adaptable leader who can organise and inspire our Visitor Team to ensure our audiences feel welcomed, safe and affirmed when they visit Aviva Studios.You'll be a natural collaborator, working closely with departments across Factory International, helping embed accessibility, care, and community into everything we do. Working closely with operational teams including ticketing, security, volunteering, and wider venue teams, you’ll plan the visitor operations aspects for a diverse range of events and programming. You’ll have strong organisational and project management skills, and be able to work independently as well as part of a team. You’ll need experience of managing people, and an enthusiasm for creating a work environment in which others thrive.You’ll also occasionally (once or twice a week) be on the rota as Venue Duty Manager at Aviva Studios, acting in a key operational role. This may involve some evening and weekend working. &nbsp;The key responsibilities for the Visitor Team Lead include;<ul><li>Line management of the visitor team at Aviva Studios – including Duty Managers and Supervisors – supporting them to deliver a fantastic visitor experience and core venue and event operations</li><li>Working with the Visitor Team to manage a diverse and creative team of Front of House Hosts, supporting a culture of collaboration and care - as well implementing strategies for recruitment, training, communication and performance management</li><li>Occasionally (once or twice a week) fulfil the role of Venue Duty Manager in the operational structure of Aviva Studios - providing leadership to visitor-facing delivery teams; working with other operational teams on the ground to respond to incidents and motivating staff to deliver outstanding visitor experience</li><li>Collaborate with teams such as Public Engagement and Factory Academy to expand access to roles within our Visitor Team, helping to foster a diverse workforce and ensure Aviva Studios is a welcoming space for communities across Greater Manchester</li><li>Proactively involve volunteers in visitor-facing roles, working with our Venue Volunteering Lead to plan and support meaningful volunteer inclusion – enabling volunteers to contribute to our visitor welcome whilst having a valuable volunteering experience</li><li>Monitor and maintain the safety of visitors, artworks and colleagues by playing a leading role in the oversight, development and delivery of day-to-day risk management and mitigation procedures</li><li>Supporting the Head of Welcome, in scoping and advance planning visitor experience and operations across a range of artistic and commercial programming, ensuring this is aligned with other key operational team such as Security, Volunteering, Ticketing and Retail/F&amp;B</li><li>Work with our Access Team to develop and deliver a high quality accessible experience at Aviva Studios</li><li>Champion Equality, Diversity, Inclusion, Equity and Accessibility ensuring Aviva Studios provides sector-leading consistent experiences for staff and visitors</li></ul> &nbsp;The person specification for the Visitor Team Lead are;Essential<ul><li>Knowledge of communities in Greater Manchester and an interest in creating an inclusive and welcoming environment for all</li><li>Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds</li><li>Experience of line managing a team of people working asynchronously – providing them with the tools and confidence needed to work independently</li><li>Excellent organisation, communication and project management skills, with the ability to manage multiple priorities effectively</li><li>Familiarity with Health &amp; Safety legislation, guidance and practical implementation</li><li>Proven experience of delivering training and support for continued professional development to a team of employees</li><li>Experience of acting in the capacity of a duty manager (or similar role), leading a team in a complex operational environment</li><li>Good IT skills, including proficiency with Microsoft office programs and the ability to pick up systems quickly</li><li>Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment) &nbsp;</li></ul>Desirable<ul><li>Experience of considering and embedding disability access into a customer-facing service</li><li>IOSH Managing Safely and First Aid qualifications</li><li>Enthusiasm for training, mentoring and support of emerging talent</li><li>Experience and/or training in major incident or emergency planning procedures</li><li>Experience of working with and managing volunteers</li><li>Enthusiasm for training, mentoring and support of emerging talent</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

MIF Office

Manchester International Festival

MIF21 Festival Highlights

Visitor team lead

Closing date: 19th May 2025 at 9amSalary: £31,000 per annum&nbsp;FTEHours: Part-time, 3 days a week plus 16 additional days to cover productions &amp; events Scene &amp; Heard is seeking an organised, proactive and enthusiastic individual to join our dynamic team.This part-time role is at the heart of our creative and administrative operations. The successful applicant will be responsible for ensuring the smooth running of production weeks, supporting creative planning and delivery, and providing administrative support to the Artistic Director and the wider team. They will help manage productions, support volunteers, maintain systems, and contribute to the ongoing success of our acclaimed playwriting programmes for children.The Production Administrator &amp; Assistant to the Artistic Director reports to the CEO &amp; Artistic Director and collaborates closely with all members of the staff team. What you'll be doingThe&nbsp;production administrator &amp; assistant to the artistic director is responsible for:<ul><li>Coordinating all logistics and administration for courses and productions</li><li>Managing communications and documentation for volunteers and creative teams</li><li>Acting as Production Manager during show weeks and supporting technical teams</li><li>Assisting the Artistic Director with administrative and scheduling duties</li><li>Maintaining systems including Salesforce CRM and managing merchandise stock and sales</li><li>Helping to ensure a welcoming, well-run studio environment at S&amp;H HQ</li></ul> What you'll bring<ul><li>Exceptionally organised, efficient and detail-oriented</li><li>A strong communicator who thrives in a collaborative team</li><li>Calm and capable under pressure, especially during busy production weeks</li><li>Confident managing logistics, paperwork, and people simultaneously</li><li>Enthusiastic about theatre and working behind the scenes</li><li>Friendly, approachable and great at working with volunteers, children and creatives</li><li>Flexible and dependable, with a can-do attitude and a love of problem-solving</li></ul> To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.Please state in your application that you found this role through Creative Access.&nbsp;

Scene and Heard

Production administrator & assistant to the artistic director

Closing date: 19th May 2025 at 9amSalary: £37,000 per annumContract: This is a full-time, permanent position. Scene &amp; Heard is recruiting a passionate, creative and highly organised children’s programme lead to join our dynamic team.This full-time role focuses on children and families, leading the development and delivery of our Creative Outreach Programme and supporting all child and beneficiary engagement. The successful applicant will also help develop and expand our Arts Hub activities; working closely with young people, freelance creatives, and our small, dedicated team to offer meaningful, high-quality creative experiences.The Children’s Programme Lead reports to the CEO &amp; Artistic Director and collaborates closely with all members of the staff team. What you'll be doingThe children’s programme lead is responsible for:<ul><li>Developing and delivering our Creative Outreach Programme for children aged 7+</li><li>Supporting all child and beneficiary engagement at Scene &amp; Heard</li><li>Developing new activities under our Arts Hub initiative</li><li>Collaborating with freelance artists and facilitators to co-deliver workshops</li><li>Safeguarding and monitoring child wellbeing during all activities</li><li>Representing Scene &amp; Heard with families, schools, and external partners</li><li>Leading on impact measurement and reporting for children’s programmes</li><li>Supporting our wider creative and organisational work as part of a small, integrated team</li><li>Working evenings/weekends as required for courses, productions and events</li></ul> Knowledge, skills and experience<ul><li>A confident drama teacher/facilitator</li><li>Enthusiastic and passionate about engaging children in arts activities</li><li>Highly motivated, organised and efficient</li><li>A good team player with an ability to communicate effectively with people of all ages and backgrounds</li></ul> To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.Please state in your application that you found this role through Creative Access.&nbsp;

Children's programme lead

Closing date: Friday 23rd May 2025Contract: Full-time, permanent positionSalary: £30,000 per annum This is an exciting opportunity for an Assistant Editor to join the Wisden Cricketers’ Almanack team, working on perhaps the most famous sports book in the world, published annually since 1864.&nbsp;The successful candidate will be self-motivated and possess an excellent attention to detail, a love of cricket, and high standards of literacy and numeracy.The role will involve some work with an XML database, but there is significant scope for the right person to make their mark on the Almanack, as well as the opportunity to write reports on major matches.The role reports to the Editor and Co-Editor of Wisden Cricketers’ Almanack and sits within the Special Interest division of Bloomsbury Publishing. &nbsp;Responsibilities<ul><li>Editing and fact-checking content</li><li>Inputting content and corrections</li><li>Writing for various sections of Wisden Cricketers’ Almanack</li><li>Providing ideas for the reporting of the game through words and figures</li><li>Selecting, obtaining, editing and captioning photographs</li><li>Helping the editorial team maintain Wisden’s social media presence</li><li>Helping the Wisden’s statistical editor with the handling of scorecards, averages, records, etc.</li><li>Providing administrative support to the Wisden team</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge, skills and experience&nbsp;<ul><li>Excellence in written English, a keen eye for detail and a confidence in the world of numbers</li><li>Demonstrable love of cricket</li><li>Excellent communication within and beyond the small Wisden team</li><li>Strong organisational skills and an ability to meet strict deadlines</li><li>Some experience of working in XML is desirable, but not essential</li></ul> &nbsp;Additional informationThe role is based at&nbsp;our London office 50 Bedford Square, London, WC1B 3DP on a hybrid-working pattern of 2 days office based / 3 days home based (or fully office based if preferred).&nbsp; Allocated office days for this role are: Monday and TuesdayThis position is eligible for Bloomsbury’s Rental Deposit Loan Scheme. To assist candidates who want to start and to establish a career in publishing, Bloomsbury offers an interest-free rental deposit to support securing somewhere to live. The rental deposit loan can be up to £3,000 and will be paid back over 2 years.Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via the ‘APPLY NOW’ button, detailing how you meet the requirements outlined above for this role by Friday 23rd May 2025.For best results, please use a desktop to apply as some mobile browsers may not fully support the application portal.Bloomsbury reserve the right to close the role early if we exceed the required number of applications&nbsp; &nbsp;Bloomsbury BenefitsAs well as a fantastic opportunity to join a global award-winning organisation, Bloomsbury offers the following competitive benefits package:Working Pattern&nbsp;<ul><li>Hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred)</li></ul>Holidays<ul><li>25 days holiday</li><li>3.5 days Christmas company holiday</li></ul>&nbsp;Other Benefits<ul><li>Two paid Personal Wellness Days</li><li>Flexible Fridays –&nbsp;take Friday afternoon off by working an additional&nbsp;3 hours and 30 minutes earlier in the week</li><li>Work Anywhere Fortnight -&nbsp;For two weeks of any calendar year. The minimum period for Working Anywhere is one week, the maximum period is two weeks.</li><li>Season Ticket Loan</li><li>Share Save Scheme</li><li>AXA Healthcare Plan (Private Medical Insurance)</li><li>Peppy Health App</li><li>In-house Doctor</li><li>Eye Care Voucher Scheme</li></ul>&nbsp;Company culture – Employee Voice Meetings, Staff Networks (Bloom, Accessibility, Mental Health, Pride, and Parents, Guardians and Carers, Multi-Faith) and 14 Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources&nbsp; &nbsp;For additional benefits see belowBloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio-economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community.We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required.Applicants must have the legal right to work in the UK.&nbsp;&nbsp;Please include in your application that you found this role through Creative Access.

Head Office - London

Bloomsbury Publishing Plc

Bloomsbury Publishing UK: Bedford Square Office

Assistant editor, Wisden Cricketers’ Almanack

Closing date for applications: 25th May 2025Salary: £34,000 - £36,000, dependent on experience and location (+bonus +benefits) &nbsp;We're looking for a highly creative and consumer focused Marketing Manager to join our award-winning team.&nbsp;The Orion Publishing Group, a division of Hachette UK, publishes award-winning fiction, non-fiction and gift, and is home to bestselling authors and brands such as Ian Rankin, Adam Kay, Michael Connelly, Candice Carty-Williams, Emily English, Dr Nicole LePera, Brandon Sanderson, Santa Montefiore, Philippe Sands and many more.At Orion, we believe every story matters. Open, agile, passionate and innovative, our mission is to bring the best publishing to the greatest variety of people. Ambitious to continually raise the bar, we believe good stories can come from anywhere and so encourage and value contributions from everybody here.This exciting role will sit in our multi award-winning Communications team who have a proud track record of delivering high-impact, creative, sales-driving campaigns to help bring our books and gifts to the widest possible audience. &nbsp;What you'll be doing<ul><li>You'll lead on your own marketing campaigns, working across the wide variety of Orion's imprints, as well as have the opportunity to work with senior members of the team on some of the biggest brands and launches in the market.</li><li>You'll play a key role in every step of a book's journey, from acquisition to publication and beyond – devising creative, effective and eye-catching marketing campaigns that bring our books to life, engage consumers and drive sales. </li><li>You'll be collaborating widely with retailers and influencers, planning and implementing paid and organic digital activity, working with partners and third party stakeholders, maintaining excellent relationships with authors and agents, and reporting on campaign performance throughout. </li><li>You'll also work closely and collaboratively with wider departments, particularly Publicity, Sales and Editorial, to ensure each publication is perfectly positioned in the market and effectively reaching our target audiences.</li></ul> &nbsp;Who we are looking for<ul><li>Our ideal candidate will bring initiative, creativity and passion to their work, and have experience planning and executing standout marketing campaigns. </li><li>A clear understanding of audience and the wider market is essential, as is a passion and excitement for Orion’s books and gifts.</li><li>They will have a meticulous eye for detail, experience working with and managing budgets, be highly organised and able to work in a fast-paced environment managing multiple projects and timelines. </li><li>They’ll also be able to demonstrate first-class communication skills and thrive working and collaborating as part of a team.</li></ul> &nbsp;What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week. &nbsp;Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Marketing manager

Application deadline:&nbsp;25th May 2025Start date:&nbsp;As soon as possible with flexibility &nbsp; Love film? Got an eye for design and a head full of creative ideas? Intermission Film is on the hunt for a passionate, detail-driven individual ready to roll up their sleeves and dive into the fast-paced world of film poster design.Wanted! Dynamic, film-loving individual to join the talented, international team at Intermission Film London - an award-winning creative agency that specialises in audio-visual and design for the entertainment industry. Intermission strives to create iconic campaigns that capture the imagination of a global audience.&nbsp;This is an opportunity to join our dynamic Print design team who have made a significant mark on the industry in a short space of time. We are working on a large range of exciting key art campaigns across film and TV, from concept to shoot to delivery. You will join a team passionate about challenging the status quo of poster design and drawing from a wide range of influences. Working to support the studio across several projects simultaneously, this role will require self-motivation, excellent time management and the discipline to cope with fast turnarounds and hard deadlines. You will receive support from our team of art directors, helping you to develop your understanding of posters. You will also be required to carry out basic office and design studio support tasks.&nbsp;This is an entry-level role and is open to anyone with a keen ambition and desire to become a Film Poster designer. Prior experience in the industry is not required, though a passion for film and entertainment is essential.This role is in-person and office-based. &nbsp; What you will be doing…Design Team ResponsibilitiesSupport the design team through the concepting and development of creative key art campaigns. This will include tasks such as:<ul><li>Assisting with creative research, sourcing references for mood boards and shoot decks, reaching out to photographers</li><li>Putting together feedback decks, presentation decks and portfolio decks</li><li>Writing up feedback during studio reviews for designers to reference</li><li>Organising materials, making photographic selects, assisting with archiving assets</li><li>Reading scripts and putting together script summaries and character breakdowns</li><li>Researching and booking freelancers, raising POs</li><li>Researching clients upcoming slates</li><li>Design work on selected projects, including preparing assets, basic comping, putting together templates, picking up tweaks from other designers and concepting where time allows</li><li>With training, artworking and delivery of projects, including printing</li><li>Liaise with the Office Manager to ensure the Print studio is functioning smoothly and always looking its best. You will be required to carry out these tasks proactively and not wait to be asked.</li><li>Daily office set-up and end-of-day tasks (e.g. dishwashers, bins)</li><li>Ensure the office, kitchen, and meeting room look tidy, presentable and are well-stocked at all times</li><li>Undertake any deliveries or general errands as directed</li><li>Support with the upkeep of our other office locations as and when needed, e.g. Luch or holiday cover</li></ul>Office UpkeepLiaise with the Office Manager to ensure the Print studio is functioning smoothly and always looking its best. You will be required to carry out these tasks proactively and not wait to be asked.&nbsp;<ul><li>Daily office set-up and end-of-day tasks (e.g. dishwashers, bins)</li><li>Ensure the office, kitchen, and meeting room look tidy, presentable and are well-stocked at all times</li><li>Undertake any deliveries or general errands as directed</li><li>Support with the upkeep of our other office locations as and when needed, e.g. Luch or holiday cover</li></ul> &nbsp;What we need from you…<ul><li>Passionate about film/entertainment with enthusiasm and a willingness to learn</li><li>A proactive, flexible and creative approach</li><li>Strong communication and interpersonal skills</li><li>Ability to work well as part of a team and create positive and impactful working relationships</li><li>Good organisational skills, with an eye for accuracy and attention to detail</li><li>Discreet and tactful with an understanding of the need to maintain confidentiality and data protection good practice</li><li>Basic understanding of Photoshop</li><li>Working knowledge of Google Workspace and any of the remaining Adobe suite is a plus</li><li>A graphic design degree is preferred, but not essential</li><li>A proven passion for design</li></ul> &nbsp;How To ApplyTo apply, send us a quick cover letter explaining why you’re excited about the role, along with your CV and any examples of your work (if you have them- no stress if it’s not loads!). The application process will include a short video chat, a simple creative task, and a final in-person interview in our Shoreditch-based studio with our senior team. We’re excited to meet you!Diversity and inclusion are at the heart of what we value. We are committed to equality of opportunity for all staff. Individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, and civil partnerships. We strongly encourage applicants from ethnic minority backgrounds or other underrepresented backgrounds to apply.&nbsp;Please include in your application that you found this role through Creative Access.This job description is not exhaustive and is liable to review following discussion with the successful applicant. The successful applicant will be expected to undertake any other reasonable duties as required and commensurate with the job.&nbsp;Application records will be kept on file for 12 months after which point, they will be deleted. If you would like your details removed from our system sooner, please contact us.

Intermission Film Ltd

Studio assistant

Salary: Up to £31,500Closing date: 18/05/2025 at 11.59pm We are currently looking for a passionate audience insights officer to join on a full time permanent basis.The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.As an audience insights officer, you will be joining the Audience Insights team at the start of their new strategy, working towards data capture, communications and evaluations, contributing towards audience engagement with our internal and external stakeholders. &nbsp;Main responsibilities include:<ul><li>To take ownership of our regular post show survey process by creating and maintaining surveys (in our online software, Question Pro) and monitoring automated email campaigns on List Manager to collect audience responses</li><li>To coordinate qualitative research on visitors and audiences across the site, including being the day-to-day contact for research agencies and companies undertaking research on our behalf</li><li>To contribute to compiling, formatting and analysing various data sources to produce regular reporting to meet business requirements and presenting results to relevant stakeholders</li><li>To be an active participant in building and planning new processes to implement Audience Insights team’s new strategy and collaborate with other departments for AI&amp;E projects</li></ul>&nbsp; Key skills that will help you in this role include:<ul><li>Significant experience in working in a data insights or analyst role or one with relevant transferable skills</li><li>Has demonstrable experience using different programs and software confidently, such as Tessitura CRM, Power BI and Excel</li><li>Has experience of producing reports and sharing insights</li></ul>&nbsp; If you wish to learn more about this role please download the job description via the Apply button and please come along to our Audience Insights Officer Information Session which will be held on Zoom on 12 May from 12pm to 1pm.The session will be an opportunity to learn more about the role or to ask any questions before submitting an application. Please register your interest <a href="https://docs.google.com/forms/d/e/1FAIpQLSeevICxvH8YBZjnDUNCgrdW1kM3XPjS8sbwDnbHAKzBq0hBjw/viewform" target="_blank">here </a>to attend the Information Session. Please note that we will accept booking for this session until 12 May at 11am.We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email <a href="mailto:hrteam@southbankcentre.co.uk" target="_blank">hrteam@southbankcentre.co.uk</a> and we will be in touch with you to make the necessary arrangements.By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.Please include in your application that you found this role through Creative Access.&nbsp; &nbsp;Benefits &amp; Perks:As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:<ul><li>A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment</li><li>28 days annual leave, plus bank holidays (pro-rata for part time employees)</li><li>Hybrid working model</li><li>Enhanced sick pay</li><li>Enhanced family leave benefits</li><li>Up to 30% discounts at onsite retail, food and beverage vendors</li><li>Staff ticket offers for Southbank Centre events</li><li>Free entry to Hayward Gallery</li><li>Free/discounted entry with other reciprocal organisations</li><li>Free staff yoga</li><li>Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7</li><li>Season ticket loan</li><li>Cycle to work scheme</li></ul>

The Southbank Centre

Audience insights officer

📍Location: London - Hybrid remote (1-2 days per week in our East-London based office)📆 Closing date: 5pm, Friday 30th May 2025💰 Salary: £50,000- £60,000 DOE&nbsp; Ready to lead the next chapter of LGBTQ+ storytelling? Join PinkNews as our executive producer, where your creativity, leadership, and passion for engaging video content will help us connect more deeply with our audiences and tell stories that matter.PinkNews is the largest LGBTQ+ media publisher in the world on a mission to make the world a gayer place, creating the essential place for LGBTQ+ people to connect with one another and with the culture-driven content that matters most to themOur multi-award-winning content leads the cultural zeitgeist and is created through a uniquely inclusive lens. We are growing fast, in 2023 we ranked 48th in the Sunday Times 100 fastest growing private companies in the UK, and we want you to join our team!The Executive Producer reports into the Head of Video and will be a great communicator and collaborator as well as being confident, with lots of creative ideas and industry knowledge. You’ll be working cross-departmentally with our editorial, video, social, commercial and events teams. As a natural leader you will provide motivation and support to the video team, line managing and mentoring team members. This role will work on shifts across the week and weekends, working a maximum of 1 in 4 weekends. As PinkNews expands on to new platforms and into new territories, our content, products and services will deepen our relationship with the tens of millions of people who engage with our content every month, as well as establishing relationships with a whole new audience - and our video content is central to our mission to inform, inspire change and empower people to be themselves. &nbsp; &nbsp;Key Responsibilities:<ul><li>Commission, oversee production&nbsp;and&nbsp;publish&nbsp;video content for PinkNews' owned and operated channels including, but not limited to Snapchat, TikTok, Youtube, Instagram and Facebook</li><li>Generate headlines and captions for content</li><li>Provide direct line management of team members, taking an active role in their development and progression</li><li>Lead on the production and publishing&nbsp;of creative and video concepts across all of PinkNews' channels including scriptwriting, editing and producing content</li><li>Be proactive in leading group learning sessions, upskilling and knowledge sharing across the team</li><li>Working with the Head of Video, develop and implement a video content and production strategy across all PinkNews platforms</li><li>Provide day-to-day management of producers; resource planning, delegating, assigning tasks, reviewing work, providing feedback on edits</li><li>Manage up to 5 Snapchat shows, ensuring their success and proactively identifying areas of opportunity</li><li>Generate ideas and deliver branded content campaigns for external partners</li><li>Work with influencers, talent and external contributors for interviews and content collaborations</li><li>Monitor and track performance and trends to provide monthly insights into what content is resonating with our audience</li><li>Film and edit video content using Adobe Premiere, Photoshop and After Effects</li><li>Be an inspiring leader and support the development of our production team</li><li>Innovate our video output ensuring we are staying at the forefront of video journalism and storytelling</li><li>Be the final line of responsibility and legal checks&nbsp;for content&nbsp;</li></ul> Successful candidates will demonstrate:<ul><li>Minimum of 5 years relevant experience, preferably within publishing/ journalism</li><li>In-depth understanding of social video publishing</li><li>Expert media law knowledge</li><li>Keen journalistic eye</li><li>Expert scriptwriting</li><li>Proficiency in Adobe Premiere Pro</li><li>Adobe After Effects skills, desirable</li><li>Sound knowledge of media law</li><li>Experience of line managing and supporting the development of junior team members</li></ul> &nbsp;The Package:<ul><li>35 days annual leave per year</li><li>An extra day off for your birthday</li><li>24/7 access to mental health support</li><li>Instant access to regular counselling &amp; therapy sessions, booked directly through Slack</li><li>Unlimited access to our well-being and mental health resource centre</li><li>Instant access to independent financial, legal and other advice for you and your family members</li><li>Funded training and development opportunities</li><li>Fully funded socials, activities and away days</li><li>Monthly team awards</li><li>Progressive workplace policies including Transitioning At Work</li><li>Commitment to hybrid and flexible working</li><li>Macbook, home office equipment</li><li>Mental Health First Aiders (training available) &nbsp;</li></ul> Shift patterns:Currently, we work on the following shift patterns:<ul><li>Weekday Shifts: Mid (09:00 - 17:30) / Late (12:30 - 21:00). 1 in every 4 weeks is a late shift.</li><li>Weekend Shift: 10:00-18:30 / 1 in every 4 weekends &nbsp;</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access. &nbsp;

PinkNews

Executive producer

Closing date: 27th May 2025Salary: £55,000 - £65,000 dependent on experience (+bonus +benefits)Location: The role will be based at our London office, Carmelite House,&nbsp;with a blend of in-office (3 days) and homeworking (2 days) per week. This is an exciting opportunity for a talented individual to lead on impactful projects at a leading educational publisher.&nbsp;At Hachette Learning (formerly Hodder Education), there’s one thing we’re certain about. No two students learn the same way. That’s why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student.Aligned with our parent company, Hachette Livre, founded in 1826, we’re proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 11 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.Hachette Learning is in its third year of digital transformation, delivering content through print, digital, and hybrid learning solutions. The PMO within the Operations Department oversees programme management, governance, process standardisation, and operational alignment to strategic objectives.As the Head of the PMO &amp; QA you will lead Project and Delivery Managers, and QA teams, ensuring structured governance, risk management, and seamless cross-functional coordination. This role is responsible for embedding best practices in programme execution, workflow optimisation, QA frameworks and technology adoption to drive efficient and scalable content production and delivery. What you'll be doing<ul><li>The ownership of the business roadmap, manage interdependencies across projects, facilitate resource allocation and forecast resource demand.</li><li>The execution of the divisional technology roadmap, ensuring projects are clearly scoped, signed off, and deliver measurable business benefits.</li><li>You and your team will set-up and lead project teams, bringing together the necessary blend of knowledge and experience, ensuring clarity on roles, and encouraging collaboration and effective ways of working.</li><li>You’ll work closely with a network of stakeholders to provide a strong technical and organisational capability to drive co-ordinated change, including all functional teams, the IT and other Hachette UK teams.</li><li>You’ll be key in the selection, onboarding and tracking of third-party suppliers to deliver elements of the programme whilst retaining a holistic perspective on systems and data design.</li><li>Change management, ensuring teams effectively adopt new publishing workflows, tools, and processes.</li><li>Strong governance to oversee progress, manage risks and track investment spend and returns, keeping the overall programme on target in terms of scope, cost and quality.</li><li>You’ll ensure that learnings and good practice are shared.</li><li>You’ll ensure that our change is informed by the Hachette Learning values and the needs of our customers remain central in our thinking and investment.</li></ul> Key responsibilities<ul><li>Oversee and support Project Managers, Delivery Manager and QA teams, driving consistency in execution, risk management, and reporting.</li><li>Implement and maintain governance frameworks, ensuring structured project ownership, decision-making, quality control, reporting, and risk mitigation.</li><li>Manage project interdependencies, ensuring resource efficiency and seamless operational alignment.</li><li>Monitor project costs and budgets, ensuring financial accountability and ROI.</li><li>Ensure seamless integration of digital assets, publishing workflows, and technology platforms into BAU.</li><li>Act as a centre of excellence across all business and digital systems and workflows, ensuring continuity and improvement of processes and documentation.</li><li>Ensure compliance with publishing, digital, and data protection regulations, collaborating with IT and Legal.</li><li>Provide governance support to leadership, ensuring strategic alignment and data-driven decision-making.</li></ul> Who are we looking for<ul><li>Able to demonstrate a successful track record in delivery and management of business transformation, digital and technology projects, both large and small. Ideally this will have been delivered in an EdTech or education setting.</li><li>Expertise in programme governance, complex workflows, risk management, and project methodologies, ensuring efficient project execution.</li><li>Experience in QA frameworks and QA best practices.</li><li>Strong leadership and a commitment to continuous improvement.</li><li>A proactive planner who is comfortable working at strategic and operational levels.</li><li>Excellent stakeholder management and ability to collaborate effectively with interdisciplinary teams.</li><li>Excellent organisational, planning, and decision-making skills to drive programme efficiency and execution.</li><li>Able and willing to play a key role in shaping the future of the business through fostering a team culture that always seeks to bring the best in each other.</li></ul> We’d expect you to have the following skills / knowledge:<ul><li>Good understanding of programme management approaches as applied to digital development, e-commerce and user-centric learning. You will be familiar with the principles and implementation of lean practices and processes and used to working with both waterfall and agile project management methodologies.</li><li>Good grasp of IT architecture, data management and cyber security.</li><li>Excellent communicator, able to work cross-functionally, involving a wider range of stakeholders at all levels in the organisation and beyond.</li><li>Proven and demonstrable commercial negotiation skills, including management of tenders, and familiar with legal language and requirements.</li><li>Strong management skills, with an empowering, delegative and mentoring style.</li></ul> You’ll need to be:<ul><li>Able to lead inter-disciplinary teams</li><li>Well-organised – consistently meet tight deadlines</li><li>Excellent problem-solver with a can-do attitude</li><li>Structured and disciplined in approach to planning own and team workload</li><li>Good team-member, respected and trusted by colleagues</li><li>Passionate about achieving real change to the business and its users in Education</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

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