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Closing date for applications: 11th January 2026Salary: up to £30,000 depending on how your skills and experience align to the role, plus bonus and benefits Are you a detail‑driven problem solver with a talent for keeping workflows running smoothly?DK is the world's leading illustrated publisher and a member of the Penguin Random House division of Bertelsmann, creating cutting-edge design and stunning visual books for the whole family.&nbsp;We are passionate about inspiring curiosity and bring people to books through their thirst for knowledge.DK is looking for a digital supply chain coordinator to join our global publishing operations team. This is a key role at the heart of our digital publishing process, ensuring our ebooks reach retailers worldwide on time, in the right format, and with flawless metadata. If you enjoy unravelling challenges, working with large datasets, and spotting and fixing issues before they become problems, this could be the perfect role for you. In this role, you’ll be the link between our publishing teams, technology providers, and retail partners, monitoring data feeds between our systems and online retailers, swiftly investigating and resolving any issues. You’ll upload and deliver ebook files, keep our catalogues accurate through regular audits, and respond to queries from across the business. You’ll also coordinate data releases to align with key announcements.&nbsp;We’re looking for someone highly organised and resilient under pressure, with exceptional attention to detail and clear, confident communication skills. You’ll have experience working with large datasets in Excel or Google Sheets and a methodical approach to problem solving. Knowledge of systems such as Biblio and CoreSource, ONIX metadata, or experience liaising with retailers would be an advantage, but most important is your technical aptitude, curiosity, and willingness to learn. ResponsibilitiesAt DK, you’ll work with digital products that reach millions of readers, collaborate with passionate colleagues, and help shape processes that make a lasting impact. You’ll be involved in every stage, from initial file delivery&nbsp; through to publication, gaining a holistic view of how digital books are produced and delivered. This is an excellent opportunity for someone eager to make a meaningful impact in digital publishing and to play a crucial role in delivering DK’s award‑winning content to a worldwide audience. Working from the office a minimum of three days a week, you’ll join a supportive, collaborative team environment. If you are motivated by process, efficiency, and precision, we encourage you to apply.<ul><li>Coordinate the supply of ebooks through complex distribution channels, meeting deadlines and industry standards</li><li>Act as the central communication hub between internal teams and external partners, ensuring clarity on file delivery, metadata, and processes</li><li>Perform regular checks on metadata and files, maintain accurate catalogues, and resolve ingestion or distribution errors</li><li>Identify bottlenecks, implement efficiencies, and document best practices to improve workflows</li><li>Build strong relationships with digital partners to meet their distribution needs and uphold DK’s reputation for excellence</li></ul> Additional informationWe have a range of benefits to reflect our commitment to our people, some of which are:<ul><li>25 days paid holiday entitlement in year one, plus bank holidays</li><li>Generous pension scheme</li><li>Volunteering policy and charity matching</li><li>Employee assistance programme</li><li>60% discount on company books</li><li>Cycle to work scheme and discounted gym membership</li><li>Shopping discounts</li><li>Flex Fridays (1pm Finish*)</li><li>Up to 30 days remote working from abroad - *subject to certain criteria being met.</li><li>And we plant a tree for every new employee to our business</li></ul>DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit <a href="https://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>&nbsp; DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. We are an equal-opportunity employer and value diversity. We welcome applicants from all backgrounds.Please include in your application that you found this role through Creative Access.

Dorling KIndersley

DK Publishing

Digital supply chain coordinator - DK digital product

Closing date for applications: 5th January 2026Salary: £65,000 - £80,000 dependent on experience (+bonus +benefits) Lead IT service excellence at one of the UK’s most influential publishing groups.Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 10 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder &amp; Stoughton; Headline; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools.This role leads the delivery of high-quality IT support and ensures operational excellence through ITIL-aligned service management and continuous improvement initiatives. As a member of the Hachette UK IT “Heads of” community, the post holder contributes to strategic planning, cross-functional collaboration, and leadership development across the organisation. ResponsibilitiesService operations<ul><li>Manage and oversee day-to-day operations of the 1st Line Service Desk, 2nd Line team and Service Management, ensuring SLA adherence, governance and customer satisfaction</li></ul>ITIL service management<ul><li>Chair the CAB and own ITSM tool governance, and roadmap.</li><li>Drive problem management and service reviews (internal and external)</li><li>Define and implement service improvement initiatives and programmes</li><li>Embed and evolve ITIL processes across incident, change, request and problem management</li><li>Evaluate IT processes on a regular basis, identifying areas where the targeted process metrics are not reached</li><li>Conduct service assessments for each area of IT to evaluate maturity assessments and key performance metrics</li></ul>Strategic leadership<ul><li>Actively contribute to the Hachette “heads of” community, shaping service culture and succession planning</li><li>Collaborate with other heads of and directors to align service delivery with business goals</li><li>Represent IT services in cross-functional forums and strategic initiatives</li><li>Lead and develop a high performing, engaged and inclusive team</li></ul> Who we are looking for<ul><li>Proven leadership in IT service desk operations, ideally within a hybrid support model</li><li>Strong understanding of ITIL principles and experience implementing/leading significant service improvement plans</li><li>Demonstrable ability to foster a customer-centric culture and drive continuous improvement</li><li>Experience managing outsourced vendors and in-house technical teams as a ‘Manager of Managers’</li><li>Experience of leading major incident and problem management</li><li>Demonstrable experience of building high performing, engaged and inclusive teams</li><li>Demonstrable experience in leading scale projects and change management, individually and through others</li><li>Fully focused on customer service excellence – anticipating, meeting and exceeding the customers’ expectations</li><li>Able to interpret, analyse and visualise (to team and wider business) metrics to support business goals</li><li>Excellent stakeholder engagement and management – able to manage expectations at all levels and take pragmatic decisions</li><li>Excel at inspiring, coaching, and empowering their team to achieve excellence – able to deliver results through others</li><li>Able to influence others, negotiate and challenge – senior individuals, teams and peers</li><li>Excellent communication skills – ability to adapt to situation and audience</li><li>Able to collaborate with other IT leaders to have an impact outside of your own area</li><li>Commercially focussed – able to translate services and business goals, understands the business</li><li>Positive, flexible and with a can-do attitude at all times</li><li>Degree in systems engineering or related discipline or equivalent</li><li>MCSE an advantage</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a> Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Head of IT services

Closing date: Mon, 05 Jan 2026Job Title: Head of Venue OperationsSalary: £40k-£50kHours: 32 hours per week (4 days a week, full-time equivalent)Location: On-ite across SET Centres, with flexibiliy to work from home for specific tasks and adaptable arrangements to meet organisational needsContract: Permanent&nbsp;SET is seeking a values-driven Head of Venue Operations to lead our growing venues, including SET Social Vauxhall and SET Walthamstow opening in 2026.&nbsp;The role blends strategic and hands-on work across operations, staff, finance, safety, and our inclusive, experimental, and community-focused ethos. The Head of Venue Operations will oversee SET's public venues, ensuring seamless day-to-day operations, consistently high service standards, licensing and safety compliance, and a strong culture of staff leadership. The role covers four key venues:<ol><li>SET Social Peckham - cafe/bar and community arts centre</li><li>SET Social Vauxhall - events venue with a function room, project spaces, cafe and bar</li><li>SET Walthamstow - cafe/bar, live music and multipurpose venue (opening 2026)</li><li>SET Vault (location TBC) - late-night venue with a 6am licence for experimental nightlife and music programming</li></ol>Each venue has (or will have) its own Venue Manager, all reporting to the Head of Venue Operations. At the outset, the Head of Venue Operations will directly open and run SET Social Vauxhall as acting Venue Manager during its establishment phase, embedding systems, hiring the initial team, and ensuring a smooth launch before appointing a Venue Manager. This role is both strategic and hands-on: responsible for operational systems, financial oversight, safety, staff wellbeing, event delivery, bar performance and maintaining SET's community-focused, experimental and inclusive ethos. With an inclusive ethos always, SET actively encourages applications from all sections of the community, particularly from people whose backgrounds are underrepresented across the arts and charity sectors. This includes people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds, and disabled people. As an employer participating in the government-backed Disability Confident scheme, we are committed to offering an interview to disabled applicants who meet the minimum essential criteria for the role.Please include in your application that you found this role through Creative Access. &nbsp;<h3>Job Requirements</h3>ESSENTIAL SKILLS, KNOWLEDGE &amp; EXPERIENCE<ul><li>Exceptional experience managing venues, large bars, cultural spaces, or late-night operations.</li><li>Experience leading multi-site teams or high-capacity venue teams.</li><li>Strong knowledge of licensing, health &amp; safety, food hygiene, safeguarding and compliance.</li><li>Experience delivering music events, nightlife programming</li><li>Comfortable using cloud-based systems, rota tools, and EPOS/bar software.</li></ul>DESIRED KNOWLEDGE, SKILLS &amp; EXPERIENCE<ul><li>Experience in the arts, charity, community, or not-for-profit sectors. </li><li>Experience opening or launching new venues.</li><li>Familiarity with nightlife culture, club licensing, and technical production.</li><li>Experience integrating accessibility and community engagement into venue operations.</li><li>Familiarity with HR processes or staff wellbeing practices.</li></ul><h3>&nbsp;</h3><h3>Job Responsibilities</h3>For the full list of job responsibilities, please refer to the job pack via the Apply button.<h3>&nbsp;</h3>The closing date for applications is Monday 5 January 2026, 23:59pm. Applications received after this time will not be considered.Short-listed candidates will be invited to interview w/c 19 January 2026, with candidates chosen by February 2026. If you need to submit your application in a different format or require reasonable adjustments, please contact us <a href="mailto:work@setspace.uk" target="_blank">work@setspace.uk</a>Please note: References from previous employers will only be contacted after a job offer. If there are valid reasons for this not to be possible, please mention this on your application.If you have any queries regarding the process or the role, please contact us at the same email address above.

Head of venue operations

Job Title: HR and Office ManagerSalary: £40,000Hours: 32 hours per week (4 days per week, full-time equivalent)Location: On-site across SET Centres, with flexibility to work from home for specific tasks and adaptable arrangements to meet organisational needsContract: PermanentClosing date: Mon, 12 Jan 2026&nbsp;SET is seeking a thoughtful, values-driven HR and Office Manager to oversee and develop our people and office systems as the organisation continues to grow.We are committed to being an ethical, fair and forward-thinking employer, grounded in social justice within the arts and beyond. This role is central to fostering an internal culture based on transparency, care and respect, and to ensuring our systems support a thriving, inclusive organisation. &nbsp; The HR and Office Manager will oversee SET’s day-to-day HR and office systems, supporting a growing team while ensuring our internal infrastructure is transparent, scalable and people-centred. Working closely with Directors, managers and the Board of Trustees, the role will help embed best practice in employment, governance and internal organisation, upholding SET’s values, duty of care and commitment to being a fair and ethical employer. With an inclusive ethos always, SET actively encourages applications from all sections of the community, particularly from people whose backgrounds are underrepresented across the arts and charity sectors. This includes people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds, and disabled people. As an employer participating in the government-backed Disability Confident scheme, we are committed to offering an interview to disabled applicants who meet the minimum essential criteria for the role.Please include in your application that you found this role through Creative Access. &nbsp;<h3>Job Requirements</h3>ESSENTIAL SKILLS, KNOWLEDGE &amp; EXPERIENCE<ul><li>Demonstrable experience in office management and HR coordination.</li><li>Excellent communication, organisational and interpersonal skills Experience improving internal systems and streamlining processes.</li><li>A strong working knowledge of HR practices and UK employment law.</li><li>A commitment to fairness, accessibility and care in the workplace.</li><li>Ability to work independently and confidentially.</li><li>Attention to detail and ability to manage multiple tasks and priorities.</li><li>Experience handling sensitive employee relations issues, including dispute resolution and mediation.</li></ul>DESIRED KNOWLEDGE, SKILLS &amp; EXPERIENCE<ul><li>Experience in the charity, arts or not-for-profit sectors.</li><li>Experience using Microsoft Office Suite and SharePoint.</li><li>Familiarity with CRM platforms and HR/project management software (e.g. BreatheHR, Notion, Trello, Asana).</li><li>Comfortable using cloud-based systems and collaboration tools.</li><li>Familiarity with GDPR and data handling in a HR context.</li><li>Comfortable using, HR software and scheduling tools.</li><li>Confidence leading team-building initiatives or internal culture programmes.</li><li>Experience supporting staff wellbeing initiatives or EDI work.</li></ul><h3>Job Responsibilities</h3>For full responsibilities, person specification and staff benefits, please refer to the job pack via the Apply button.<h3>&nbsp;</h3>The closing date for applications is Monday, 12 January 2026, 23:59pm. Applications received after this time will not be considered.Short-listed candidates will be invited to a first interview within one month of submitting their application. First-round interviews are expected to take place during the week commencing 19 January 2026.Candidates who are further short-listed will then be invited to a second interview, providing an opportunity to meet more of the team. Second-round interviews are expected to take place during the week commencing 26 January 2026.The anticipated start date for the role is February / March 2026.If you need to submit your application in a different format or require any other reasonable adjustments, please contact the same email above.

HR and office manager

Closing date for applications: 4th January 2026Salary: up to £27,000 depending on how your skills and experience align to the role, plus bonus and benefits&nbsp;We're looking for an organised, proactive and friendly PR &amp; Marketing Assistant to join DK in a hands-on administrative role that will give you experience across both PR and Marketing, working on campaigns for books across DK’s adult division.&nbsp;If you enjoy being the person who makes things happen and keeps everything on track, this could be the right next step for you.In this role, you’ll quickly become the person who keeps everything running smoothly for the PR and Marketing team.&nbsp; You’ll look after the day-to-day organisation of the department, updating systems, keeping processes on track and making sure everyone has what they need.&nbsp; You’ll also take charge of the Press Inbox for the team, responding to enquiries, passing things on to the right people and building helpful relationships along the way.&nbsp;Key responsibilities<ul><li>You’ll get involved in campaigns across both publicity and marketing, whether that’s preparing press materials and marketing briefs, helping with mail-outs, or supporting influencer activity.&nbsp;</li><li>You’ll play a big part in looking after our authors too, from booking travel to organising schedules and helping to make sure their DK experience is relaxed and enjoyable.</li><li>There’s also plenty of responsibility on the administrative side: processing invoices and expenses, keeping budgets in order and generally helping the team stay on top of the details.</li><li>You’ll support with events, from sorting logistics and talking to partners to attending launches, bookshop signings and festivals. You’ll also help steer our awards submissions and work with colleagues throughout the process.&nbsp;</li><li>Above all, you’ll be a warm, reliable first point of contact for internal teams, authors, agents and external partners.</li></ul>To succeed in the role, you’ll enjoy keeping things organised and be able to stay on top of a busy workload without getting flustered. You’ll communicate clearly - over email, on the phone or in person, and feel comfortable juggling different tasks as they come your way.If you’re excited by this role, we’d love to hear from you!&nbsp; For your application to be considered, please ensure both cover letter and CV are submitted.&nbsp;We have a range of benefits to reflect our commitment to our people, some of which are:<ul><li>25 days paid holiday entitlement in year one, plus bank holidays</li><li>Generous pension scheme</li><li>Volunteering policy and charity matching</li><li>Employee assistance programme</li><li>60% discount on company books</li><li>Cycle to work scheme and discounted gym membership</li><li>Shopping discounts </li><li>Flex Fridays (1pm Finish*)</li><li>Up to 30 days remote working from abroad*</li></ul>*Subject to certain criteria being met.And we plant a tree for every new employee to our business.DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non-negotiable, please ensure you are within a reasonable commuting distance of London before applying.The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit <a href="https://www.booktradeentrysupport.org" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

PR & marketing assistant - DK Marketing & Communications

Closing date for applications: 6pm on 16 January 2026Job title:&nbsp;Senior IT Service Delivery ManagerReporting to:&nbsp;Global Head of TechnologyWorking hours: 10am-6pm, Monday-FridayLocation:&nbsp;White Cube Bermondsey (with other locations as required)&nbsp;Direct Reports: 3&nbsp;Compensation: £60,000.00 - £80,000.00 dependent on experience&nbsp;White Cube is seeking a hands-on Senior IT Service Delivery Manager&nbsp;to play a pivotal lead role in our technology transformation journey - ensuring technology solutions, services and vendors align with White Cube’s strategic objectives, managing service levels and standards, driving continuous improvement, and acting as a trusted business partner.&nbsp;Operating at both a strategic and operational level, the ITSDM will lead global service delivery, partner with business stakeholders to anticipate and iterate technology needs and shape a culture of service excellence. The post holder will balance operational oversight with strategic influence, ensuring that IT delivers measurable business value and supports the gallery’s creative and commercial ambitions.Please note that we reserve the right to close this vacancy early if we receive sufficient applications. Due to the festive break, we will not begin reviewing applications until 5 January 2026.&nbsp;ResponsibilitiesService Leadership&nbsp;<ul><li>Lead a small global IT operations team, ensuring consistent, high-quality service, governance, adherence to Operational SLAs and KPIs.</li><li>Develop It service into a mature ITIL service management capability (Incident, Problem, Change, Request, Knowledge Management).</li><li>Champion a culture of continual improvement, leveraging data, automation, and analytics to enhance service performance and user-experience.</li><li>Oversee proactive monitoring, reporting, and predictive service analytics to anticipate and prevent service disruptions.</li><li>Oversee service transitions for new systems, partnering with PMO to ensure readiness, training, and support models are in place for go-live.</li></ul>Operational Excellence &amp; Infrastructure<ul><li>Coordinate in-house and 3rd party resources to deliver IT projects, including system upgrades, rollouts and continuous improvement projects.</li><li>Lead operational IT initiatives including hardware and software management, system installations, end-user device management, print solutions and wireless configurations.</li><li>Maintain critical business systems, multi-site networks and enterprise Infrastructure, and Cloud environment in conjunction with in-house and 3rd party suppliers.</li><li>Manage Microsoft 365 and Azure AD environments, including user provisioning, access control, and policy management.</li><li>Ensure reliable connectivity and data access across all White Cube sites.</li><li>Manage data backup and Disaster Recovery solutions with 3rd party services.</li><li>Provide cover and assistance to team members during absence and support gallery events or private views as required.</li></ul>Business Partnership&nbsp;<ul><li>Serve as strong IT business partner to identify and prioritize service improvements, technology adoption, and training opportunities.</li><li>Proactively engage with business stakeholders to align department strategies with IT initiatives.&nbsp;</li></ul>&nbsp;People and Vendor Leadership<ul><li>Develop a high-performing global IT support team, fostering accountability, professionalism, and driving a culture of service excellence.</li><li>Manage MSP and key supplier (support, infrastructure, licensing, SLAs and escalations) relationships and commercial arrangements, driving continuous value, innovation, and quality improvement.</li><li>Implement structured vendor performance reviews aligned to service and quality SLAs.</li><li>Manage the IT Opex and Capex budget and optimise vendor and service MSAs.</li></ul>Security, Compliance, and Risk Management<ul><li>Partner with the CISO to embed security-by-design, incident response, and awareness into daily service delivery.</li><li>Support the CISO on cybersecurity compliance, and disaster recovery planning.</li><li>Maintain auditable processes for user access, device management.</li></ul>Reporting and Insight<ul><li>Produce service delivery MI with trend analysis, and actionable insights to inform capacity planning and decisions.</li><li>Present technology and service performance and risk assessments to the Technology Steering Committee, PMO, Op-Co and Company-wide channels, as required.</li><li>Work with the Global Head of Technology on strategic technology planning, Opex budgeting, capacity management, and IT Capex investment prioritisation.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Proven experience in IT Operations and Service Delivery, preferably within a multi-site or international organisation.</li><li>Strong technical knowledge of hardware, Networking (WAN / LAN), and cloud/SaaS solutions.</li><li>Proven line management experience leading, coaching and guiding a IT support teams in a fast-paced organisation.</li><li>Demonstrable success implementing and maturing ITIL-aligned service frameworks.</li><li>Strong Experience in vendor governance, contract negotiation, and performance management.</li><li>Strong hands-on knowledge of M365, Azure AD, JAMF and Windows Servers.</li><li>Awareness of cybersecurity frameworks e.g. ISO27001, Cyber Essentials.</li><li>Good commercial acumen, with experience of OPEX budgets and service cost optimisation.</li><li>Excellent stakeholder engagement, communication, and influencing skills at all levels.</li><li>Strong problem-solving, analytical, and organisational abilities, coupled with a strategic mindset and continuous-improvement ethos.</li><li>Working knowledge of Agile methodologies (Scrum, Kanban)</li><li>Leading-by-example, showing, coaching and developing approach. </li><li>Hands on technical depth with a collaborative and business-oriented approach.</li><li>Calm, structured, and resilient when managing complex challenges.</li><li>Passionate about innovation, service quality, and enabling creativity through technology.</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

White Cube

Senior IT service delivery manager

Closing date for applications: 8th January 2026Salary: £27,000 - £30,000 per annum, depending on experience&nbsp;Reporting to:&nbsp;Executive publisherLocation:&nbsp;5th Floor, HYLO, 105 Bunhill Row, London, EC1Y 8LZ&nbsp;&nbsp; &nbsp;Working pattern:&nbsp;Hybrid - minimum of two days per week in the office; up to three days per week working from home&nbsp;Department:&nbsp;EditorialImprints: Piccadilly Press, Ink Road and Hot Key Books Bring your passion for fiction to a leading children’s book publisher, working closely with editors, authors, and illustrators across every stage of publication.Bonnier Children’s Books is one of the leading children’s book publishers in the UK. For this role you will be working within the children’s fiction team, which comprises the Piccadilly Press, Ink Road and Hot Key imprints, publishing fiction for young readers through to YA and older readers. You will be spending your time on editorial tasks and project management, working both with the in house team and authors and illustrators to progress our books from inception to publication; also assisting the team with research, file management and administrative tasks. We are looking for candidates with existing experience in children’s fiction. Responsibilities<ul><li>Assisting commissioning editors with briefing and checking internal illustrations</li><li>Project managing the publication process through to finished copy stage, liaising with authors and designers as required</li><li>Managing the rolling reprint programme, including checking updates, reprint files,&nbsp;briefing design and creating new end matter as required</li><li>Assisting with proofreading and copyediting&nbsp;select titles</li><li>Assisting with managing freelance copyeditors and proofreaders</li><li>Project managing the acquisition of US files and ensuring all necessary changes are checked and made</li><li>Assisting the relevant commissioning&nbsp;editor with&nbsp;briefing typesetters and text designers</li><li>Creating e-pub files</li><li>Assisting with checking of rights and sales catalogues </li><li>Researching competitor titles and sales performance across the market, to support commissioning editors</li><li>Assisting the relevant commissioning editors in writing cover briefs, audio briefs, cover copy and advance information sheets for selected titles</li><li>Opportunity to read and consider submissions from the team for weekly editorial meeting</li><li>Dealing with general enquiries, and liaising with the relevant member of the team as necessary</li><li>Taking clear and concise minutes for weekly editorial meetings and monthly launch meetings</li><li>Assisting the team with maintaining and updating the publication schedules&nbsp; with title moves, metadata and content on Biblio</li><li>Assisting the team in preparing for regular meetings with the sales, marketing and publicity teams as required</li><li>Assisting commissioning editors in seeking endorsements for forthcoming titles as required and adding to Biblio</li><li>Assisting the editorial team with reversion requests</li><li>Liaising with the other teams as required, e.g. supplying prize shortlist&nbsp;and bookseller submissions to the publicity and sales teams</li><li>Assisting with book fair arrangements as required, inc book fair schedules</li></ul> Knowledge, skills &amp; experience<ul><li>Proven experience working on layouts for illustrated and non-illustrated children’s fiction and liaising with authors and designers, copyeditors and proofreaders</li><li>Proven experience managing a title from inception through to publication to a high standard</li><li>Proven experience working well with a range of in house teams</li><li>A proactive, diligent&nbsp; and enthusiastic person</li><li>A literate communicator - both verbally and in written correspondence</li><li>Able to effectively manage time and priorities, while working across multiple different projects</li><li>Works well under pressure</li><li>Well versed in essential Microsoft and/or Apple office packages. Knowledge of InDesign and Adobe programs essential</li><li>Experience of working with Biblio a distinct advantage</li><li>Demonstrates inclusivity and tolerance at all time</li><li>Previous editorial publishing experience is essential</li><li>Experience of working across a team and a variety of functions is essential</li></ul> Company benefits<ul><li>Private health insurance</li><li>Holiday purchase scheme</li><li>Contributory pension scheme</li><li>28 days holiday plus bank holidays</li><li>Lively social committee hosting regular events</li><li>Group Life cover - including 24-hour GP service</li><li>Company-funded&nbsp;gym&nbsp;membership for all trade staff</li><li>Comprehensive staff training&nbsp;and&nbsp;mentorship&nbsp;programmes</li><li>Flexible working and flexible hours from day one of employment</li><li>Additional holiday allowance accrued for long service – and a full bonus week of holiday to celebrate your 10th&nbsp;year at BBUK</li><li>Enhanced family leave - with equal six months’ paid leave for all new parents</li><li>Employee assistance programme available to all employees and their families</li><li>Dedicated volunteering hours each year to support charities promoting literacy and reading for pleasure</li><li>Cycle to work scheme with bike storage and changing facilities on-site at our London HQ</li><li>Wellbeing programme and daily benefits such as fresh fruit and porridge in the office</li></ul>If you are interested in this role, please apply via our website. We look forward to hearing from you. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

LABS Victoria House

Igloo Books

Black & White Publishing

Bonnier Books UK (Head Office)

Bonnier Books UK

Assistant editor (12-month fixed-term contract)

Closing date for applications: 9th January 2026Salary: Up to £50,000 dependent on experience and location (+bonus +benefits)Location: The role will be based at our London, Edinburgh or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week Lead a talented editorial team, overseeing the productions of hundreds of diverse books within an award-winning publishing programme.Octopus publish books for everyone. We love to enlighten, nourish, entertain and most of all inspire readers and listeners everywhere. Octopus is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doingThis is a crucial role in the creation of our award-winning publishing programme, working across fully illustrated books in all categories, as well as narrative fiction and non-fiction. You will head up the talented editorial management team in the UK and India, and oversee the production of over 100 books a year, upholding the highest standards of editorial rigour, accuracy and authority. You will work with the commercial and operations teams and the senior publishers to plan and deliver work, devise and implement new processes and strategies, and unblock issues. As well as this you will retain a number of complex or high priority frontlist books to project manage yourself. Who we are looking for<ul><li>We are looking for someone with at extensive proven experience in editorial project management, across narrative and illustrated publishing in a range of genres and categories</li><li>You will have a deep knowledge of managing complex book creation, and with working with a range of stakeholders, including external authors and agents</li><li>You will have experience in developing people to improve performance, and will be comfortable being a key part of a diverse, creative and commercial team</li><li>You will be an excellent communicator who gathers competing views together to work out the best way forward, and taking the business with you. You will be relaxed dealing with changing priorities and devising and implementing new processes and approaches.</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please include in your application that you found this role through Creative Access.

Managing editor

Closing date for applications: 11th January 2026Salary: £25,725 - £30,450 per year This is a unique opportunity to join an award-winning artist and project management agency.&nbsp;While our main focus is classical music, we also work with other art forms, including performing arts, dance, opera and theatre. We also have our Associated Companies Polyarts, which manages artists from a wider range of music genres, and Birdsong Music Publishing, a bespoke publishing company.You will be an effective and efficient administrator able to ensure accurate, timely and detailed planning and delivery of international engagements (guest appearances, touring and media activities) for a select number of HarrisonParrott artists (including but not limited to dancers, choreographers, designers, conductors and estates). You will have skills from working in administration from backgrounds such as theatre, hospitality, being a PA, operations, travel and tourism. Responsibilities&nbsp;Artist administration<ul><li>Maintain the computer diary of each artist and finalise details of each engagement</li><li>Collate and complete/update recording of information on dates, venues, fees, times of rehearsals and concerts</li><li>Co-ordinate rehearsal orders, call times and meetings as necessary</li><li>Check repertoire details including versions/editions</li><li>Decide requirements for work permits and/or visas and make applications where necessary</li><li>Arrange artists national and international travel and accommodation, check final issue of tickets, arrange any necessary local transport, such as collection from airport, transfers between hotel and venue</li><li>Finalise all details relating to the timing and running order of each engagement and provide final detailed schedule (including travel/accommodation information as relevant) to the artist</li></ul>Contracts&nbsp;<ul><li>Check contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts</li><li>Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, music directorships</li><li>Financial administration</li><li>Ensure financial information on artist diary system is maintained (including amounts to be charged to promoter for travel and accommodation) and outstanding fee negotiations followed up on a timely basis</li><li>Review promoter invoices and monthly commission statements to ensure correct and complete</li><li>Liaise with promoters and HP accounts department regarding Social Security payments, tax waivers and withholding tax arrangements</li><li>Process incoming royalty statements and other correspondence relating to incoming monies</li><li>Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc by promoters</li><li>Assist artists in completion of tax returns by supplying comprehensive and complete details, liaison with accountants etc.&nbsp;</li></ul>Press and PR&nbsp;<ul><li>Assess and present reviews of performances, obtaining foreign reviews where relevant</li><li>Identify and submit to the marketing team copy for company website news, including the weekly news</li><li>Maintain (as directed) biographies, and repertoire lists, ensure updated on web site and otherwise distributed as required and reproduced accurately by promoters</li><li>Maintain files containing artists photographs and other press material</li><li>Generally, assist in preparation and distribution of sales material</li></ul>General&nbsp;<ul><li>Assist in maintaining relationship with artist, including attending rehearsals and performances as required and through regular written and telephone communication with artist</li><li>Collate and formulate reports and schedules for dance companies etc.</li><li>Where necessary, assist and on occasion lead on booking travel, accommodation and arranging visas for dance department associate director</li><li>Generally, any further duties that could be reasonably expected</li></ul> Knowledge, skills &amp; experienceTo be successful in this role you will possess solid organisation skills and the ability to work to tight deadlines, remain calm under pressure and be solution focused. Demonstrating that you are a good and willing team player with a knowledge of and passion for dance artist management will offer a distinct advantage.&nbsp;Essential&nbsp;<ul><li>High level of accuracy, attention to detail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Ability to manage and prioritise a high number of varied tasks with multiple deadlines</li><li>Be quick, efficient, and able to work under pressure &nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Excellent communication skills, both written and verbal &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Excellent IT skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Fluent in English (written and spoken) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Experience in scheduling and organising extensive travel arrangements</li><li>Experience of handling international Visa applications</li></ul>Desirable<ul><li>Working knowledge of at least one additional modern language&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Knowledge of and interest in dance</li><li>Knowledge of copyright law applying to estates of deceased artists</li></ul>&nbsp; Benefits<ul><li>25 days of paid holiday per year (pro-rated) in addition to statutory bank and public holidays.&nbsp;5 of these days are to be taken during the office closure period in December.&nbsp; Increasing to 28 days after 5 year’s service</li><li>1 moving day per year</li><li>Company Pension Scheme</li><li>Annual ticket allowance for Polyarts and HarrisonParrott artist events</li><li>Flexible working, starting and ending times</li><li>Employee Assistant Programme</li><li>Study support and leave</li><li>I love Covent Garden Card</li><li>Northbank Privilege Card</li><li>Community membership rates at King’s College Gyms</li><li>Covent Garden Physio – Introductory rate. 10% off</li></ul> We are an equal-opportunity employer and value diversity. We welcome applicants from all backgrounds.Please include in your application that you found this role through Creative Access.

HarrisonParrott

Artist coordinator – dance department

Closing date for applications: 9th January 2026Salary: £34,000 - £40,000 (experience dependent)&nbsp; Manage and grow the careers of leading artists and composers, overseeing everything from contracts and marketing to performances and recordings.The primary function of the&nbsp;artist and composer manager is to develop, promote, and manage all aspects of the careers of a defined list of artists and projects (including composers) who are multi-hyphenates, working across various areas of the music industry.The artist and composer manager shall be responsible for all day-to-day activity and strategy of a fixed roster artists and take a proactive approach to constantly search for opportunities across all aspects of the industry, as well as handle the contractual, administrative, production and financial needs of each individual. This role is a key part of the forward-thinking and dynamic Polyarts and HarrisonParrott team, crucial for its continued growth. Always ensuring exceptional service consistency and personal assistance to clients, this role requires a self-starter who anticipates needs, addresses concerns and resolves issues as and when they arise in a professional, confident and efficient manner. A proactive, strong initiative, responsible, self-motivated and autonomous work style is needed.&nbsp;Please be aware that working in the music industry, and working alongside international artists shall require additional hours, and adapting to calls and working patterns on different time zones. Attendance and preparation/production to concerts out of standard hours shall be expected within the contract.&nbsp; ResponsibilitiesArtistic strategy and relationships and sales&nbsp;<ul><li>Establish and build relationships with artists to deliver on their strategic needs and aims, working closely with senior management to identify and deliver this strategy</li><li>Work with key promoters across the industry to deliver high quality and efficient work</li><li>Clearly plan and implement sales for each of your artists alongside the Associate Director, Polyarts. Procure and negotiate engagements to implement agreed sales strategy of 6-8 artists or projects ranging from composers to instrumentalists to vocalists</li><li>Set regular sales targets and meet said targets</li><li>Aim to increase revenue per artist by 10-20%&nbsp;on an annual basis</li><li>Constantly push results and initiatives to improve financial results per artist and projects</li><li>Financial KPIs</li><li>Manage junior artist coordinator, in partnership with CEO and AD</li></ul>Career planning<ul><li>Show initiative in planning sales targets and strategies for your artists and implementing these plans</li><li>Act as a key point of contact with assigned artists and handle requests independently while keeping team in the loop – responsible for all meeting/sales update documents /agendas for artists</li><li>Work proactively (ie always putting forward initial recommendations) with director(s) and senior staff on the formulation of a strategic plan of performances and recordings for the development of an artist’s career</li><li>Maintain awareness of the progress of an artist’s performance through concert attendance, reading reviews and discussion with the artist and promoters and provide internal progress reports, briefings and management career projections</li><li>Oversee the maintenance of various diaries of each artist and finalise details of each engagement</li><li>Check repertoire details including versions/editions, language, string strengths and instrumentation</li><li>Oversee requirements for work permits and/or visas, and make the necessary applications where necessary</li><li>Oversee detailed requirements according to artists personal needs and rider&nbsp;</li></ul>Contracts<ul><li>Negotiate/advise on contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts</li><li>Ensure there is effective liaison with the accounts department on all matters relating to timely accounting to artists, commission, and tax arrangements</li><li>Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, music directorships</li></ul>Financial administration<ul><li>Ensure with coordinators financial information on artist diary system is maintained and outstanding fee negotiations followed up on a timely basis</li><li>Review promoter invoices and monthly commission statements to ensure correct</li><li>Liaise with promoters and HP accounts department regarding social security payments, tax waivers and withholding tax arrangements</li><li>Oversee/Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc, by promoters</li></ul>Marketing and PR<ul><li>Oversee and work on presentations and make sure external materials, are up to date as well as artists pages, documents, biographies, press packets and websites</li><li>Work on regular mailouts and webnews items to promote your artist’s achievements and inform presenters, venues, orchestras and achieve conversion to sales and sales leads</li><li>Support artist on the delivery of their social media accounts, where necessary</li><li>Manage coordinators to ensure that reviews are collated on a regular basis</li><li>Monitor ticket sales of live events and work with promoters to deliver on successful marketing campaigns</li><li>Maintain and distribute artist’s photographs, press material and promotional recordings as required</li><li>Maintain a high degree of current working knowledge on global music, entertainment and consumer brand digital marketing campaigns; acting as Polyarts specialist in this area</li><li>Where necessary consult with and support other artist managers on digital marketing</li><li>Work on marketing strategies and media partnerships&nbsp;</li></ul>Business sevelopment<ul><li>Be alert to opportunities for collaborations, connections, and links between Polyarts and HarrisonParrott artists and projects</li><li>Develop proposals for potential project partners and consultancies and the monitoring of those already contracted&nbsp;</li></ul>Artists &amp; repertoire<ul><li>Some signing or project evaluation responsibility to be approved by senior manager/director</li></ul> Knowledge, skills &amp; experienceEssential<ul><li>Proven experience and competency in managing artists including strategic career planning, sales and marketing, and contract negotiation, or directly comparable and relevant experience in an alternative area of the classical music business</li><li>Excellent project management skills</li><li>Knowledge and passion of contemporary music across range of genres and sub-genres</li><li>High level of accuracy, attention to detail</li><li>Solid organisation skills</li><li>Ability to manage and prioritise a large number of varied tasks with multiple deadlines</li><li>Excellent IT skills</li><li>Proficiency in Microsoft Outlook</li><li>Prior experience in a relevant and related area of the music business</li><li>Excellent knowledge of and active interest in music</li></ul>Desirable&nbsp;<ul><li>Digital marketing experience</li><li>Experience managing composers, commissioning agreements, rights</li><li>Knowledge of recording industry&nbsp;</li></ul> We are an equal-opportunity employer and value diversity. We welcome applicants from all backgrounds.Please include in your application that you found this role through Creative Access.

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