Thrive team: programmes coordinator

Deadline for applications: Wednesday 14th October, 5pm BST

Salary: £29,000 - £31,000 FTE

Hours: 35 hours per week (flexible working available)

Location: Hybrid, to include two days per week in the office across two Creative Access sites in Camden and White City, London; and ad hoc early evening events with occasional weekend work

First interviews: Likely to be held Friday 23rd October

Start date: November 2026

About Creative Access

Creative Access is the leading organisation working to create equity, diversity and inclusion in the UK creative industries. We provide career-long access, opportunities, support and training to make the creative industries better reflect society. Our mission is to break down the barriers faced by those from historically under-represented groups to accessing and building careers. 

The role

As Programmes Coordinator, you’ll play an important role in supporting the delivery of Creative Access’ career development programmes. You’ll work closely with colleagues across our Thrive team while gaining experience across a range of programmes, partnerships and initiatives, from entry-level support to senior-level career development, plus mentoring and employer training:

• Support the planning and delivery of our career programmes (Springboard and Thrive) for individuals from historically underrepresented groups, working closely with managers within the Thrive team
• To support the planning, development and delivery of new programmes, strategic partnerships and initiatives such as Launchpad via Discover Creative Careers and Impact: Board Leadership Programme via Reel Impact
• Provide key administrative help across the Thrive team as required, gaining experience across other programme areas including our mentoring programmes and employer training
• Work collaboratively with all team members across Creative Access to support and deliver the company’s key aims, objectives and projects to ensure a wholehearted approach to diversity, equity and inclusion

This is a varied, hands-on role for someone who is organised, collaborative and keen to learn, with plenty of opportunity to develop your skills and contribute to work that makes a meaningful difference.

Key responsibilities

Programmes support

• Assist with the delivery of our entry-level and mid-career support programmes, Springboard and Thrive, which will include liaising with attendees for events and training, co-delivering online and in-person training sessions (e.g. greeting attendees, presenting slides, managing breakout rooms)
• Support the planning, development and delivery of new programmes, including Launchpad via Discover Creative Careers and Impact: Board Leadership Programme via Reel Impact
• Coordinate event venues and room bookings, catering and session materials; attend planning meetings and support programme impact tracking

Partnerships

• Contribute to strategic partnerships and initiatives, including research and bid writing; programme design and delivery; partner, contributor and attendee liaison; meeting and event logistics; co-delivery of online and in-person sessions; programme development; and impact tracking
• Utilise Salesforce, our CRM system, to log and manage activity; review applications for our programmes using an assessment criteria; track programme engagements and employer partnerships
• Represent Creative Access at career fairs and other events to promote our work to individuals interested in working in the creative economy

Marketing

• Attend regular planning meetings with the marketing team to ensure the brand message is strong and consistent across all events and platforms
• Produce regular newsletters to promote activities to the Creative Access community

Team support

• Carry out tasks on an ad hoc basis to support managers within the Thrive team
• Carry out administrative tasks to support the wider company and attend regular team meetings

Knowledge, skills and experience

Essential

• Demonstrable ability to work across multiple programmes whilst ensuring high standards and quality of experience
• Highly organised, flexible and proactive, with the ability to work across multiple priorities, meet deadlines and achieve project objectives
• Excellent interpersonal skills and ability to work in teams and independently
• Ability to utilise digital platforms to schedule activity, interactive events and create content (CRM systems, Zoom, Canva and Mailchimp)
• Excellent written and verbal communication skills, with strong attention to detail
• Hardworking, detail orientated and a strong team player
• A genuine interest in diversity, equity and inclusion and in the creative industries
• An appetite for learning on the job and developing your skills set towards the needs of the organisation

Desirable

• Familiarity with CRM systems and associated digital platforms (Salesforce, Form Assembly)
• Experience of facilitation, designing and delivering programmes

To apply

• Upload your CV and a one-page tailored cover letter as a single document (applications without a tailored cover letter will not be accepted)
• Once submitted, you will not be able to amend your application, so please proof-read carefully
• If you have any questions about this role, please email: recruit@creativeaccess.org.uk

We welcome and encourage applications from candidates who are under-represented in the creative industries. This includes, but is not limited to, individuals who identify as Black, Asian, or from other ethnically diverse backgrounds, or people of any ethnicity who belong to the following under-represented groups: disabled people, people with the characteristic of gender reassignment, individuals from lower socioeconomic backgrounds, carers and asylum seekers.