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Individual giving manager (maternity cover) - 12 month fixed-term contract
Salary range: £30,000 - £32,000 per annum, according to experience
The London Symphony Orchestra's (LSO) development team is seeking a self-motivated individual giving manager to lead on annual giving programmes.
Key duties
Individual giving
- Develop and deliver appealing stewardship programmes for all patrons & young patrons (pioneers) to include regular communications, personalised ticketing and event opportunities with support from the memberships manager
- Maintain close personal connections with the LSO’s valued family of supporters
- Oversee the annual renewal process with the aim of upgrading donors where appropriate
- Identify and recruit new members from a variety of sources, and cultivate donors through a range of events and methods
- Agree, manage, and monitor annual giving income and expenditure budgets
- Produce marketing materials to promote all individual giving programmes, on and off-line
- Work with the development board and advisory council to identify and recruit new donors
- Oversee the successful delivery and growth of the LSO Friends scheme and Young Patrons scheme, ensuring these tie-in to the broader fundraising strategy
- Represent the LSO at supporter events including attending evening concerts and events as required within the nature of the post
Events and cultivation
- Work with the events manager to plan and oversee a regular calendar of engagement and cultivation opportunities at LSO concerts and events, ensuring an excellent experience for existing donors, as well as growing the LSO's family of supporters
- Ensure LSO events reflect the high standards and the brand values of the LSO
Administration
- Work with the memberships managers and events manager to ensure accurate records exist for each donor, prospect and event guest through the Raiser’s Edge database
- Ensure a high standard of best practice and compliance in areas that include Gift Aid, VAT, HMRC, GDPR and the American LSO Foundation
Knowledge, skills, experience
Essential
- High level interpersonal, communication and presentational skills and ability to engage and interact with donors and sponsors at all levels
- Ability to inspire philanthropic giving, and a passion for the work that the LSO does
- Experience of budget setting and monitoring, and working to targets
- Self-motivated with strong organisational skills and attention to detail
- Ability to prioritise and manage a pressurised workload
- Experience of line management
- IT literate with knowledge of relationship databases and current regulatory and best practice frameworks
- A collaborative team player
- Willingness to attend events outside of normal working hours.
Desirable
- Experience of generating income from individuals to include experience of managing a stewardship programme, identifying new potential supporters, and personally securing new annual donors
- Strategic event planning and implementation experience
- Experience of working in an arts organisation or voluntary sector organisation
- Knowledge of the classical music repertoire
The closing date for applications is 10:00am on Wednesday 29th June 2022 and first round interviews will be held on Tuesday 12th & Wednesday 13th July 2022.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
Please make sure that you state in your application that you found this role via Creative Access.
Level of experience
- Mid-Level
Salary range
- £31,000 to £40,000 per year









