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Closing date: 20th January 2025Salary: £27,500 plus benefits&nbsp;Are you a creative and organised individual with a passion for books and a knack for marketing?Join the vibrant team at Quadrille, an innovative imprint of Penguin Random House, as a Marketing &amp; Communications Assistant. In this dynamic role, you will play a crucial part in driving awareness and engagement for our diverse range of titles and esteemed authors. You will provide essential administrative support to ensure the seamless operation of our marketing and communications efforts, helping to bring our beautifully crafted books to readers around the world. If you thrive in a fast-paced environment and are eager to contribute to a leading publishing house, we invite you to apply and embark on an exciting journey with us.&nbsp;&nbsp;Key responsibilities<ul><li>Social Media Management: Maintain the monthly calendar for Quadrille social accounts and create posts as directed by the Marketing Executive.</li><li>Brand Partnerships and Influencer Research: Research potential brand partnerships and influencers to build the database.</li><li>Social Media Reporting: Report on social media activity, including weekly social alerts and influencer mailing roundups.</li><li>Email Marketing and Website Updates: Assist with email marketing and update the company website regularly.</li><li>Content Creation and Upload: Provide ad hoc assistance with the creation and upload of A+ content to Amazon and occasionally support the preparation of trade sales catalogues and presentations.</li><li>Campaign Support: Create social timelines and assets for Trend campaign authors and assist with author events, including sending invites, booking travel, and setting up.</li><li>Review and Influencer Copy Dispatch: Dispatch review and influencer copies and samples to partners, liaising with campaign teams.</li><li>Administrative Support: Update and maintain departmental budget sheets, raise and code purchase orders or invoices, and provide general administrative assistance to the team.</li><li>Meeting Coordination: Arrange meetings, book meeting rooms, organise refreshments, and take minutes.</li><li>Technical Skills and Experience: Demonstrate excellent communication, organisational, and time management skills, with the ability to multitask, work autonomously, and think creatively. Experience with social media and Adobe Suite is desired.</li></ul>&nbsp;What you’ll bring<ul><li>A proactive approach to assisting colleagues and a keen interest in learning from collaborative experiences.</li><li>An eagerness to embrace new responsibilities and areas of work.</li><li>The capability to challenge existing processes and propose more efficient methods for the team.</li><li>A curiosity and enthusiasm for engaging in activities beyond your primary role.</li><li>The ability to work efficiently both as part of a team and independently.</li><li>A proactive attitude towards building and nurturing relationships both within the company and with external partners.</li><li>Strong time management skills and the ability to multitask effectively, handling competing priorities with ease.</li></ul>&nbsp;Disability ConfidentIf you have opted into our disability confident scheme, below is the essential criteria you must meet to be considered for our interview scheme. Please note, there may be occasions where the volume of applicants means we can’t take all eligible candidates to interview.<ul><li>Demonstrable interest in Publishing and/or Marketing and Communications team and/or Quadrille division</li><li>Proven written ability showcased through your application</li><li>Experience/Knowledge of MS Office Excel/Word/ Outlook</li><li>Demonstrable understanding of managing multiple stakeholders at varying seniorities</li><li>Demonstrable communication skills</li></ul>&nbsp;Application instructionsPlease apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Monday 20th January.<ul><li>Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be no more than one or two pages in length.</li><li>Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

London

Penguin Random House

The Publishing Process

Marketing and communications assistant

Closing date: 27th January 2025Salary: £30,500 - £35,800 per annumLocation: OxfordContract: The role is a&nbsp;full-time permanent position.Reporting to: The role reports to the Head of Rights, Academic.&nbsp;Are you experienced with digital licensing and searching for your next role in publishing rights?We are looking for a Rights Manager to join our thriving Rights team at Bloomsbury to sell translation and digital licences to the Bloomsbury Academic &amp; Professional and selected Special Interest imprints.&nbsp;This would suit a Rights Manager or a Rights Executive who has good experience of selling and is looking for a new challenge.Three-time winner of the Bookseller Academic, Educational &amp; Professional Publisher of the Year Award, Bloomsbury’s Academic &amp; Professional Division publishes approximately 3,000 new titles a year. Established in 2008, the division has grown organically and through acquisition and publishes across the humanities and social sciences, from higher education through to professional practice. The successful candidate will play an important role in this division, in the rights team and in the company.&nbsp;Responsibilities<ul><li>Sell translation and digital rights to an agreed strategy (translation territories will depend on the successful candidate)</li><li>Initiate and develop business relationships with new and existing customers to retain and grow business</li><li>Contribute to acquisition and P&amp;L performance</li><li>Draw up contracts and liaise with finance over invoicing&nbsp;</li><li>Attend book fairs and sales trips as required</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Rights and digital licensing experience working in a similar role&nbsp;&nbsp;</li><li>Confidence in communicating and negotiating</li><li>Team player</li><li>Excellent organisational skills</li><li>Word, Excel, databases (Biblio preferred)</li></ul>&nbsp;Additional informationThe role is based at&nbsp;our Oxford office, Kemp House, Chawley Park, Cumnor Hill,&nbsp;Oxford,&nbsp;OX2 9PH on a hybrid-working pattern of two days office-based / three days home-based (or fully office based if preferred).&nbsp;Allocated office days for this role are: Tuesday and Thursday.Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) via the 'Apply' button detailing how you meet the requirements outlined above for this role by 27th January 2025.&nbsp;Please add to your document subject line – “Rights Manager”.&nbsp;Applicants must have the legal right to work in the UK.Bloomsbury reserve the right to close the role early if we exceed the required number of applications.Bloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio-economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community.We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required.Please state in your application that you found this role through Creative Access.

Head Office - London

Bloomsbury Publishing Plc

Bloomsbury Publishing UK: Bedford Square Office

Rights manager, Academic & Professional

Closing date for applications: Friday 31 January 2025 at 23:59pmSalary: London Living Wage&nbsp;The Travel Media Awards Step Up scheme is an internship programme designed to drive diversity and inclusion in travel media for young people, by giving 18-30 year olds from under-represented backgrounds the opportunity to gain experience and mentorship in journalism, publishing and public relations.The scheme is offering FIVE successful candidates the chance to undertake invaluable work experience with 10 leading travel media companies, each undertaking a four-week placement with two partner companies. Successful candidates will each work with two of the below partner companies, which have been paired as follows:<ul><li><a href="https://aplmedia.co.uk/" target="_blank">APL Media&nbsp;</a>&amp; <a href="https://www.finnpartners.com/" target="_blank">FINN Partners</a></li><li><a href="https://www.ttgmedia.com/" target="_blank">TTG Media</a>&nbsp;&amp; <a href="https://www.intrepidtravel.com/uk" target="_blank">Intrepid Travel</a></li><li><a href="https://thesun.co.uk/" target="_blank">The Sun</a>&nbsp;&amp; <a href="https://www.virginatlantic.com/" target="_blank">Virgin Atlantic</a></li><li><a href="https://metro.co.uk/" target="_blank">Metro</a>&nbsp;&amp; <a href="https://www.easyjet.com/en/" target="_blank">easyJet holidays</a></li><li><a href="https://ink-global.com/" target="_blank">Ink Global</a>&nbsp;&amp; <a href="https://www.kuoni.co.uk/" target="_blank">Kuoni</a></li></ul>TMA Step Up interns will also receive a further six months of mentoring, as well as join us at this year’s Travel Media Awards in autumn 2025, with promising careers ahead of them in travel media, be that consumer, trade or PR. The Step Up programme is open to anyone aged 18-30 who can demonstrate a passion for travel media and identifies as coming from an underrepresented demographic, such as:<ul><li>Individuals from diverse racial and ethnic backgrounds</li><li>People with disabilities</li><li>Those from lower socioeconomic backgrounds.</li></ul>Applicants must be UK residents and have the right to work.Please include in your application that you found this role through Creative Access.

Travel Media Awards Step Up

Travel Media Awards

Travel Media Awards Step Up internship

Closing date for applications: We reserve the right to withdraw this advert at any given time due to the number of applications received, though it will be open at minimum until 19 January 2025.This role offers a competitive salary, hybrid working (London office day is Tuesday), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.Salary: £23,933 per annum&nbsp;Are you brimming with creative ideas for videos and podcasts? Join a team dedicated to empowering UK consumers with engaging content and campaigns.In this role you will be on the frontline of making videos and podcasts that support all UK consumers. From everyday advice about household hacks, to campaigns directed at the government. You'll help make it all.You'll pitch ideas and bring them to life. You'll work with our expert team of Producers, Presenters and Videographers. One day you could be helping to make a Tiktok video, the next you'll be recording vox pops for a podcast episode.&nbsp;Responsibilities<ul><li>To plan, produce, script, record and edit engaging, shareable video &amp; audio content. You will work under supervision of senior members of the team</li><li>Pitch ideas based on existing content on our website or something new you think would work well for a Which? video that we haven't explored yet.</li><li>Assist with administration tasks assigned to you by senior members of the team</li><li>Proactively seek out and find ways to improve your skills and the quality of your content.</li><li>Track and record the performance of video and audio.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>A good&nbsp;understanding of basic computer skills and office software</li><li>An&nbsp;understanding of what would make a good script for a social video</li><li>A creative thinker who is always looking for new ideas and new ways of telling a story</li><li>A frequent consumer of social&nbsp;video and podcast content. An understanding of what content works well on these channels.</li><li>Some experience filming video, recording audio, editing and publishing podcasts and videos.</li></ul>ALL Candidates need to provide proof of a&nbsp; GCSE a '4' in maths and English to apply as part of the government guidelines. Please note you will not be accepted onto the scheme without this.&nbsp;About Which?We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at <a href="mailto:resourcing@which.co.uk" target="_blank">resourcing@which.co.uk</a>Please include in your application that you found this role through Creative Access.&nbsp;Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our <a href="https://careers.which.co.uk/homepage" target="_blank">website</a> or more specifcally about the team <a href="https://careers.which.co.uk/about-content-video-and-audio-team" target="_blank">here</a>.At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.&nbsp;As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email <a href="mailto:recruitment@which.co.uk" target="_blank">recruitment@which.co.uk</a>.&nbsp; Find out more about the Disability Confident Interview Scheme <a href="https://careers.which.co.uk/disability-confident-interview-scheme" target="_blank">here</a>.Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.

Which?

Video and audio content producer apprentice - 18 months

Closing date: 28th January 2025 at 9amSalary: £27,401 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid workingInterviews: (Virtual) 4th/5th/6th FebruaryContract: Fixed term until 31 December 2025, working 35 hours per week. (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility).Location: Manchester office. (The role will be based at the Manchester office; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members if the team, normally 1-2 days a week).&nbsp;We are looking to recruit an assistant to join our busy Customer Services team in our Manchester Office.The Arts Council’s Customer Services Department is the front door to the organisation. Our aim is to offer outstanding customer service to every enquiry, every time.The role is to respond to telephone, webchat and written enquiries about all aspects of Arts Council’s work to very high standards. Mainly this will be helping applicants to navigate our systems and to make the very best applications to our funding programmes. It is a busy department with strict service levels and standards of service.&nbsp;Knowledge, skills and experienceWe are looking to recruit:<ul><li>An organised, customer-focused individual who can manage multiple systems at the same time to provide excellent and helpful responses to enquiries.</li></ul>The candidate will be able to:<ul><li>Absorb and retain large amounts of information, juggle priorities and distribute information in an engaging and compelling way to customers from different backgrounds and abilities.</li></ul>Full training will be given, but it is expected that the successful candidate will have experience in Customer Service.&nbsp;BenefitsIf you’re looking to make a positive impact and create change, possessing an inclusive and committed approach, you will be rewarded with an excellent salary and benefits package. Arts Council England provides world-class benefits. Some, not all, of our benefits can be found below:<ul><li>A final salary pension scheme, 25 days plus bank holidays and annual winter closure (three days between Christmas and New Year) plus one additional day for each year of service up to 30 days.</li><li>We also offer a buy/ sell annual leave option and flexible and hybrid working and well-being support.</li><li>We also offer exclusive savings on the high street and online, as well as holidays, cinema tickets, gym membership, dining out and much more.</li></ul>&nbsp;Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at <a href="https://hive.evenbreak.co.uk/" target="_blank">here</a>.Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.If you require any documentation in an alternative format, please contact <a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>.Please state in your application that you found this role through Creative Access.

Arts Council England

Assistant, Customer Services (ICF69)

Closing date: 19th January 2025 at 12:55amSalary: £28,500 per annum (pro rata)Contract: This is a fixed-term contract running from February to September 2025.&nbsp;An exciting opportunity has arisen to join our HQ, Pavilion and Mills &amp; Boon, and Avon divisions, providing support to Key Accounts.This role involves working with retailers, the publishing divisions, as well as the wider UK sales team, and there is sales account responsibility for Mills and Boon series.The successful candidate will possess an extremely high level of organisation and attention to detail, as well as an ability to rapidly acquire a high level of competency on company systems and confident use of Microsoft Office applications, notably Excel.&nbsp; Most of all we’re looking for personable, bright individual who can learn quickly and use their own initiative.&nbsp;&nbsp;&nbsp;The role offers great sales experience, including shadowing the account handlers for major UK retailers and the potential for the right candidate to begin looking after some accounts directly.Working across the HQ Fiction and HQ and Pavilion Nonfiction lists, as well as the Avon list, it’s a real opportunity for gaining an unmatched insight into the commercial UK Trade book market. As well as being heavily customer-facing, the role will work across major Fiction and NonFiction Brands and Genres, from authors including Adele Parks, Linwood Barclay, CL Taylor, Davina McCall and Paul Ainsworth.&nbsp;&nbsp;Responsibilities<ul><li>Administrative support to the HQ &amp; Avon Sales team</li><li>Compile sales reports and circulate relevant sales information across the team</li><li>Customer communication for Mills and Boon series titles</li><li>Distribute advance samples / proofs to retailers / team</li><li>Create internal and external PowerPoint presentations</li><li>Answer internal and customer queries quickly and effectively</li><li>Ad-hoc administrative tasks e.g. formatting presentations, creating graphs and charts through Excel&nbsp;</li><li>Liaise with the Field Sales team, Divisional Sales teams, Marketing, PR, Distribution and Editorial, Commercial Finance</li><li>Process customer orders in a clear and timely manner, liaising with Glasgow distribution, credit control and customer services to ensure the effective distribution of orders so that invoices may be raised and books despatched in the business’ best interests</li><li>Raise any required marketing PO’s</li><li>Collating data from customer reports across the business</li><li>Keeping abreast of the commercial book market and being an ambassador for HQ and Avon titles</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Sales admin experience</li><li>Customer service experience</li><li>Experience of maintaining and developing working relationships</li><li>Knowledge Word, Excel and PowerPoint</li><li>Experience of producing sales presentations</li><li>Experience of working in a busy environment and managing priorities</li><li>Account experience desired but not essential</li><li>Ability to communicate at all levels, both written and verbally</li><li>Professional, reliable, able to work quickly under pressure and use own initiative</li><li>Effective team player</li><li>Organised, efficient, proactive and able to hit deadlines</li><li>Good attention to detail</li><li>Willing to take on new challenges</li><li>Keen interest and passion for books particularly across commercial fiction and non fiction</li></ul>&nbsp;Benefits<ul><li>Hybrid working model (3 days in the office)</li><li>28 days holiday plus bank holidays (option to buy and sell holiday days)&nbsp;</li><li>Enhanced pay for maternity, paternity, adoption and shared parental leave&nbsp;</li><li>Private healthcare cover and life assurance&nbsp;</li><li>Summer Hours&nbsp;&nbsp;</li><li>Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal&nbsp;</li><li>Season ticket loans (from day 1 for entry level) and cycle to work scheme&nbsp;</li><li>Relocation Rent Support Loan&nbsp;&nbsp;</li><li>Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work</li><li>Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes&nbsp;</li><li>Virtual GP and eyecare vouchers&nbsp;</li><li>Gym membership discount&nbsp;</li><li>Onsite physiotherapy (London only)&nbsp;</li><li>Charitable donation matching and&nbsp;2 volunteering days&nbsp;</li><li>We're a certified Carbon Neutral company</li><li>Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)</li><li>With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire</li><li>Free e-books and audiobooks, digital newspaper subscriptions and discounts on books&nbsp;</li><li>Subsidised canteen and retail discounts&nbsp;</li><li>Onsite prayer room&nbsp;</li></ul>&nbsp;At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities.&nbsp;This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to <a href="mailto:recruitment@harpercollins.co.uk" target="_blank">stephanie.jemmett@harpercollins.co.uk</a> with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.Please note, if you are interested in the role you would need to submit your application via Applied which you can access by clicking the 'Apply' button. We do not accept email applications.We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

Glasgow Office 

Honley

Dublin

HarperCollins Publishers UK

HarperCollins

200 Years of HarperCollins

Sales executive (maternity cover)

Closing date: 21st January 2025Contract type: Fixed term contract (12 months)&nbsp;Salary: £55,000 - £60,000 + London Weighting (£5,319) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.Location: Office Base is London, Television Centre. This is a hybrid role and the successful candidate will balance office working with home working&nbsp;Drive innovation and build lasting audience relationships with cutting-edge CRM solutions at the heart of BBC Studios.BBC Studios is a world-renowned content studio and channels &amp; streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe.&nbsp;We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena.&nbsp;From BAFTAs to RTS Awards, BBC Studios is Britain’s most awarded production company and the only producer with three of the top ten shows on IMDB; we’re the home of bbc.com, the widest-read English language news website in the world; and the UK’s largest distributor of British content.The CRM team sit within the Brands &amp; Licencing division of BBC Studios, tasked with growing our addressable audiences across some of our key Brands such as Bluey, Doctor Who, BBC Earth and Top Gear. Our vision is to leverage world renowned content and data to deliver personalised experiences for consumers that builds long lasting relationships with our Brands.&nbsp;ResponsibilitiesThe role of the CRM Operations Manager will be to lead on the technical aspects of our CRM programme, providing guidance to the rest of the CRM team and helping to implement new tools and techniques. You will be the subject matter expert in our SFMC (Salesforce Marketing Cloud) platform, managing our development roadmap and successful handover of projects into business as usual practices.<ul><li>Become the go-to person for all SFMC support and project queries within the CRM department.</li><li>Own the day-to-day relationship with Salesforce (CRM Director in support) &amp; associated technical support teams and agencies.</li><li>Help maintain the efficient and successful operational running of SFMC and associated platform performance and optimisation (e.g. any new features we need to start leveraging).</li><li>SME for all things SFMC and help map out new customer &amp; consumer journeys (e.g. launch new lifecycle comms).&nbsp;</li><li>Assist the CRM Director and deputise when needed in certain technical meetings and decision making (e.g. BBC.com technical calls re: SFMC).</li><li>Be our data strategy and CRM best practice representative for the team – alongside Brands CRM Manager.&nbsp;</li><li>Support the CRM Director in the successful delivery of the technical development roadmap for Salesforce that aligns with the overall CRM strategy whilst managing our annual development budget.</li><li>Lead relationships with multiple BBC Studios stakeholders to deliver strategic projects with their full support.</li><li>Manage and mitigate risks and issues escalating as appropriate.</li><li>Inspire the team to innovate, be aware of developments in marketing, CRM and technology/digital trends, maintain links with the industry and incorporate insight into CRM activity.</li></ul>&nbsp;What does it take?Essential<ul><li>Extensive experience using Salesforce Marketing Cloud: Proficient in utilizing Salesforce Marketing Cloud for designing and implementing marketing campaigns.&nbsp;</li><li>Significant experience in an email marketing role: Proven track record of developing, executing, and optimizing personalised and segmented email marketing strategies.&nbsp;</li><li>Experience of delivering multi-channel marketing automations: Demonstrated ability to plan, execute, and manage marketing campaigns across multiple channels and skilled in using marketing automation tools to streamline workflows.</li><li>Data &amp; analytics literate: Strong analytical skills to interpret marketing data and metrics. Proficient in using analytics tools to track campaign performance, generate insights, and make data-driven decisions.&nbsp;</li><li>Stakeholder Management: Proficient in managing relationships with internal teams and external partners with a strong ability to present findings and recommendations to stakeholders in a clear and compelling manner.</li></ul>Desirable<ul><li>Understanding of the BBC and its place in the media market.</li><li>Understanding and experience of editorial compliance and Fair-Trading policies.</li><li>People management/line management experience beneficial but not essential.</li><li>Experience of using other CRM platforms &amp; technology such as Braze, Validity, Movable Ink and Marigold.</li></ul>&nbsp;Life at BBC StudiosWe don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours <a href="https://performancemanager.successfactors.eu/S001190811T2/Our_BBC_Values.pdf" target="_blank">here</a>.The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&amp;I plan can be found <a href="https://www.bbcstudios.com/media/4497/bbc-studios-diversity-and-inculsion-plan-2021-2024.pdf" target="_blank">here</a>.BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group’s science-based Net Zero targets. More information on sustainability at BBC Studios can be found <a href="https://www.bbcstudios.com/people-culture/sustainability/" target="_blank">here</a>.&nbsp;Extend schemeThis role is advertised as part of our <a href="https://careers.bbc.co.uk/content/BBC_Extend/?locale=en_GB" target="_blank">BBC Extend programme</a> for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either: <a href="https://www.gov.uk/definition-of-disability-under-equality-act-2010" target="_blank">the definition of disability in the Equality Act (2010)</a>, or the definition of disability in the <a href="https://www.legislation.gov.uk/ukpga/1995/50/section/1" target="_blank">Disability Discrimination Act (1995)</a> if applying in Northern Ireland. You’re broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis.&nbsp;We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our BBC Extend programme, please contact the <a href="http://Extend@bbc.co.uk/" target="_blank">BBC Extend team</a>.The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workface that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place.&nbsp;Please state in your application that you found this role through Creative Access.

BBC Studios Bristol

BBC Roath Lock Studios

MediaCity UK

BBC Studios Glasgow

BBC Studios

100 Years of the BBC

Top Gear

CRM operations manager (FTC) - EXTEND

Closing date: 16th January 2025Salary: £27,600 – £32,000 + London Weighting (£5,319) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.Location: Office Base is London, Television Centre. This is a hybrid role and the successful candidate will balance office working with home working&nbsp;Bring Bluey’s charm to inboxes worldwide as our CRM executive at BBC Studios!BBC Studios is a world-renowned content studio and channels &amp; streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe.&nbsp;We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena.&nbsp;From BAFTAs to RTS Awards, BBC Studios is Britain’s most awarded production company and the only producer with three of the top ten shows on IMDB; we’re the home of bbc.com, the widest-read English language news website in the world; and the UK’s largest distributor of British content.The CRM team sit within the Brands &amp; Licencing division of BBC Studios, tasked with growing our addressable audiences across some of our key Brands such as Bluey, Doctor Who, BBC Earth and Top Gear. Our vision is to leverage world renowned content and data to deliver personalised experiences for consumers that builds long lasting relationships with our Brands.&nbsp;The role of the CRM Executive is to manage the curation and deployment of email marketing newsletters for the Bluey brand. &nbsp;&nbsp;ResponsibilitiesCampaign delivery<ul><li>Set up new email campaigns in the Salesforce Marketing cloud platform (ESP), source materials needed, check targeting rules and validate links before approving emails for delivery.</li><li>On a daily, weekly and periodic basis perform relevant audit checks to ensure the integrity of the email marketing database.</li><li>Ensure all email and website experience output is of the highest quality and complies with all relevant editorial guidelines and procedures. Ensure the correct functioning of escalation and issue management procedures.&nbsp;</li><li>On a regular basis, and as required ad hoc, produce email performance reports to help improve performance and to inform investment decisions for your stakeholder brands.</li><li>Ensure email QA process is clear and robust, mitigating operational risks.</li></ul>Strategy and planning<ul><li>Support the CRM Manager in the operational delivery of the CRM campaign plan.&nbsp;</li><li>Ensure activity for the week is clearly planned and prioritised and track that all activity is delivered to schedule, budget and standards.</li><li>Ensure all planned activity is aligned to the CRM strategy and our objectives.&nbsp;</li><li>Creation of an AB test (experimentation) plan to optimise performance.</li></ul>Relationships and development<ul><li>Build strong relationships with both CRM teams and wider organisational stakeholders.</li><li>Be the ‘go to’ person for all email campaign questions for your group of stakeholders; manage simple technical queries with our suppliers.</li><li>Closely work on your personal development plan and focus on areas for personal growth.</li><li>Be aware of developments in marketing, CRM and technology/digital trends and to ensure our email campaigns are best in class.&nbsp;</li><li>Supporting CRM Manager in onboarding and training of new junior colleagues such as training on our software and processes.</li></ul>&nbsp;Life at BBC StudiosWe don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours <a href="https://performancemanager.successfactors.eu/S001190811T2/Our_BBC_Values.pdf" target="_blank">here</a>.The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&amp;I plan can be found <a href="https://www.bbcstudios.com/media/4497/bbc-studios-diversity-and-inculsion-plan-2021-2024.pdf" target="_blank">here</a>.BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group’s science-based Net Zero targets. More information on sustainability at BBC Studios can be found <a href="https://www.bbcstudios.com/people-culture/sustainability/" target="_blank">here</a>.&nbsp;Extend schemeThis role is advertised as part of our <a href="https://careers.bbc.co.uk/content/BBC_Extend/?locale=en_GB" target="_blank">BBC Extend programme</a> for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either: <a href="https://www.gov.uk/definition-of-disability-under-equality-act-2010" target="_blank">the definition of disability in the Equality Act (2010)</a>, or the definition of disability in the <a href="https://www.legislation.gov.uk/ukpga/1995/50/section/1" target="_blank">Disability Discrimination Act (1995)</a> if applying in Northern Ireland. You’re broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis.&nbsp;We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our BBC Extend programme, please contact the <a href="http://Extend@bbc.co.uk/" target="_blank">BBC Extend team</a>.The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workface that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place.&nbsp;Please state in your application that you found this role through Creative Access.

CRM executive - EXTEND

Closing date: 23rd January 2025Salary: £27,000 per annum&nbsp;Launching a career in academic publishing? Streamline content delivery processes and help develop digital resources in this entry-level role.We are looking for a highly organised and effective Digital Programme Assistant to help scale up and streamline the release of text and multimedia content across our growing portfolio of award-winning digital platforms. You will play a key role by coordinating content delivery across teams and external suppliers, and contributing to the future success of the team.You will report to the Digital Programme Coordinator and will work closely with the Heads of Product Innovation and their teams, and the Digital Editorial team. There will also be regular liaison with Digital Production and Content Architecture colleagues, as well as external suppliers.You will be joining a dynamic and friendly digital product team who are re-imagining Bloomsbury’s academic publishing for a digital environment. We are part of&nbsp;<a href="https://www.bloomsbury.com/uk/discover/bloomsbury-digital-resources/" target="_blank">Bloomsbury Digital Resources</a> (BDR), which sits within the wider Bloomsbury Academic &amp; Professional Division, an expanding department which recently acquired&nbsp;<a href="https://rowman.com/" target="_blank">Rowman &amp; Littlefield</a>.&nbsp;ResponsibilitiesThe successful candidate will be:<ul><li>Responsible for processing content from delivery to launch, working with a number of teams internally, including editorial, content architecture, digital production and metadata and discovery colleagues, as well as with external suppliers, and coordinating efforts to ensure timely delivery.</li><li>Expected to use project management skills and foresight to keep projects on track, anticipate any problems, and escalate any delays, as well as help build products to a high standard.</li><li>Use Jira and other systems to manage projects, create trackers and report on progress.</li><li>Responsible for working on and assisting with initiatives to improve processes and standardise ways of working.</li><li>Maintaining the testing platform and the UX research participant screening and recruitment process.</li></ul>&nbsp;Knowledge, skills and experience&nbsp;We are looking for someone who can:<ul><li>Manage their time effectively to get work done on schedule as well as communicate with others effectively to meet deadlines.</li><li>Be an adept problem-solver with excellent attention to detail and strong IT skills.</li><li>Have an ability and willingness to learn systems and processes quickly.</li><li>Previous experience in an academic publishing environment is preferable although not essential however an understanding of digital product development and digital publishing processes is key.</li></ul>If this sounds like you then this could be the role for you and we’d be very interested to hear from you.&nbsp;Additional informationThe role is based at&nbsp;our London office 50 Bedford Square, London, WC1B 3DP on a hybrid-working pattern of 2 days office based / 3 days home based (or fully office based if preferred). Allocated office days for this role are Wednesday and Thursday.As an Assistant role, this position is eligible for Bloomsbury’s Rental Deposit Loan Scheme. To assist candidates who want to start and to establish a career in publishing, Bloomsbury offers an interest-free rental deposit to support securing somewhere to live. The rental deposit loan can be up to £3,000 and will be paid back over 2 years.Please apply with a CV and covering letter addressed to Human Resources (Word or PDF format only) by clicking the 'Apply' button detailing how you meet the requirements outlined above for this role by 23rd January 2025.&nbsp;Applicants must have the legal right to work in the UK.Bloomsbury reserves the right to close the role early if we exceed the required number of applications.Bloomsbury is a place where anyone of any background, race, ethnicity, religion, sexuality, gender identity, age, ability, or socio-economic status can thrive, feel comfortable, and be heard and accepted. We are an equal opportunities employer and welcome applications from all sections of the community.We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required.The Book Trade Charity provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here:&nbsp;<a href="http://booktradeentrysupport.org/" target="_blank">http://booktradeentrysupport.org</a>Please state in your application that you found this role through Creative Access.

Digital programme assistant, Bloomsbury Digital Resources

Closing date for applications: 23rd January 2025Salary: £38,000 dependent on experience and location (+bonus +benefits)Contract: Permanent&nbsp;Want to shape the future of IT support in a world-leading publishing group? Lead a dynamic team, drive innovation, and grow your expertise.Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.We're made up of 12&nbsp;autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder &amp; Stoughton; Headline; Quercus; Octopus, Bookouture and Dialogue Books. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hodder Education is a market leader in resources for both primary and secondary schools.Hachette UK is part of&nbsp;Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland.It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries.&nbsp;What you'll be doingYou will be required to deliver all aspects of the 2nd Line Desktop function (people, process, and technology) that are required to ensure all incoming requests for support are handled in a timely and professional manner.You will be accountable for the ongoing provision of desktop IT support to all staff, which underpins the HUK business and provides for its growth and security, in line with the HUK strategy and business plan.The 2nd&nbsp;Line Team Lead is accountable for the line management and development of up to four 2nd&nbsp;Line Analysts. You will play a major role in fostering an inclusive, positive, and productive culture and working climate.<ul><li>Provide technical leadership and guidance to the 2nd&nbsp;Line engineers.</li><li>Work closely with the other Team Leads to co-ordinate cross team activities.</li><li>Lead, manage and develop the IT team (circa 4) in order deliver to colleagues, customers and client publishers.</li><li>Foster an inclusive, positive and productive culture to be an employer of choice and support the HUK changing the story strategic pillar.</li><li>Create, manage and maintain excellent working relationship with stakeholders across the publishing and distribution businesses.</li><li>Conduct 2nd&nbsp;Line team meetings and support the Head of IT Service Operations in creating the necessary strategy and culture to deliver the HUK and Hachette Livre business plans.</li><li>Support company acquisition integrations alongside the EUC team</li><li>Oversea the starters, leavers and movers process and work closely with EUC for continuous improvement and automation purposes.</li><li>Manage license compliance and renewals</li></ul>The above list is not exclusive or exhaustive and the job holder may be required to undertake such other duties as may reasonably be required.&nbsp;Who we are looking forThe successful candidate should possess a combination of technical and interpersonal skills. They should have a strong understanding of the service desk system and IT tools, as well as the ability to work under pressure and manage multiple customer issues at once.Skills/Knowledge/Personal Attributes:Trustworthiness, integrity and honesty; Ability to accept feedback from others with humility.<ul><li>Trustworthiness, integrity and honesty; Ability to accept feedback from others with humility.</li><li>Operational/technical management awareness. A good grounding in best practice governance, process, and tools.</li><li>A passion for service delivery excellence and customer satisfaction.</li><li>The ability to manage expectations at all levels and take pragmatic decisions where necessary.</li><li>The ability to deliver in a multicultural, multidivisional organization.</li><li>Strong stakeholder management.</li><li>Change Management experience – CAB representation.</li></ul>Other Requirements:<ul><li>Travel to other Hachette sites as and when required.</li><li>To build a good working knowledge of Hachette UK IT environments and application</li><li>Any experience with JAMF, SCCM, O365 and Intune would be an advantage</li><li>Flexibility to work outside of normal office hours if required.</li></ul>What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul>The role will be based at our London office, Carmelite House with a requirement to be in the office 5 days a week.Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please include in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

2nd line service desk team lead

47 Opportunities in England