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Closing date: 13th May 2024 Take your digital content skills to the next level leading editorial planning, coordinating web projects, and increasing digital audiences.At Frieze we believe art is vital to communities and cultures. Bringing together galleries, artists, institutions, and art lovers all over the world to make art flourish.Frieze is the world’s leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and five international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG network.The Digital Content Coordinator is responsible for coordinating all editorial and fair content on frieze.com. Working closely with the Editor-in-Chief and Content Operations Manager, they will manage the publication of online content in line with SEO standards and digital strategy. Please note this role may require some international travel during the year. Responsibilities<ul><li>Coordinate and review digital content on frieze.com, including editorial, fair and partner content as well as VIP/editorial newsletters, ensuring that content meets SEO standards and is posted to schedule </li><li>Devise the yearly publishing schedule for all digital commissions in accordance with the Editor-in-Chief’s content plan</li><li>Working with a cross-departmental team, ensure the smooth and timely execution of the master content calendar for all web properties developed by the Content Operations Manager, Editor-in-Chief and Head of Studios </li><li>Facilitate Fair takeovers on frieze.com, including site imagery, user journey and content flow and management</li><li>Lead on image selection for the website, optimising SEO standards and ensuring that visuals are compelling and consistent </li><li>Edit web heads and decks for editorial and advertorial content, ensuring that they are legible, engaging, SEO optimised and in accordance with Frieze’s house style </li><li>Analyse analytics data; track and report on all site metrics  </li><li>Work closely with the Editorial team to implement data-based strategies to optimise traffic</li><li>Manage the overall appearance of the frieze.com homepage, landing pages and user journey</li><li>Act as the primary liaison with the digital team to ensure that the front and back ends of the website meet content-production requirements and suggest improvements where needed</li><li>Coordinate new and existing web projects across the Content division, including translated content and interactive maps</li><li>Liaise with the marketing and design teams on site strategy, visual assets and digital enhancements </li><li>Line manage the London-based Web Assistant</li><li>Working with the Content Operations Manager and Editorial Coordinator, devise and improve workflows around content production and budget management</li><li>Manage new writer contracts and vetting process for new vendors</li></ul> Key objectives<ul><li>Increase digital audiences through digital strategy and SEO</li><li>Ensure smooth running of the website </li><li>Facilitate both fair and publishing content plans </li><li>Coordinate and review digital content for frieze.com</li></ul> Knowledge, skills and experience<ul><li>Solid experience coordinating content and production for high-traffic websites</li><li>Knowledge of HTML</li><li>Good working knowledge of CMS</li><li>Good working knowledge of SEO</li><li>Proficient in Google Analytics or data-analysis systems</li><li>Impeccable proofreading skills</li><li>Exceptional communication and organisational skills </li><li>Ability to manage multiple projects in a fast-paced, deadline-driven environment </li></ul> Our diversity &amp; inclusion statement Frieze unites people in our love of the arts. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we are committed to practicing anti-discrimination including race, gender identity, sexual orientation, and disability, together with artists, writers, and cultural practitioners from all backgrounds. There is still much work to be done to address systemic inequality and discrimination within the arts and culture industry, and we are dedicated to making progress to both within our own organization and the art world at large.Please state in your application that you found this role through Creative Access.

Frieze

Digital content coordinator

Sit at the heart of the Data and Insights Team, laying the foundation of our BAU data services in order to harness the huge potential in data to drive value for the whole organisation.Frieze is the world’s leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and five international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG network.Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The roleFrieze is in the process of transforming how data systems and digital platforms drive the business. Frieze has an unrivalled opportunity within our market to build up a world-leading data-driven CRM program for high-net-worth art professionals, art enthusiasts and collectors. Critical to this is the collection, management and use of data within our data and digital eco-system.   Responsibilities<ul><li>Deliver integral BAU data services to the whole organisation.</li><li>Create procedures in Data Warehouse using SQL to optimise BAU data related tasks.</li><li>Ensure high standards of support for all internal users of the CRM.</li><li>Facilitate the use and awareness of the CRM and other supplementary data systems; including holding regular meetings with internal stakeholder teams to fully comprehend their data dependencies.</li><li>Work with internal stakeholders to appropriately segment and steward new contacts through the CRM.</li><li>Manage the scheduling, segmentation and delivery of data selections for the purposes of email marketing campaigns.</li><li>Identify data barriers to optimal cultivation of Frieze’s audiences, and proactively seek methods to address and improve them.</li><li>Regularly create and execute processes to cleanse and standardise data in the CRM.</li><li>Monitor data quality in the CRM and deliver database training where knowledge gaps arise.</li><li>Ensure that data is being processed in compliance with data protection laws.</li><li>Execute data processes that arise through Data Subject Rights.</li><li>Understand the organisation’s usage of the CRM and make recommendations to the CRM Operations Manager on system improvements.</li><li>Establish and maintain thorough documentation of the BAU processes that the CRM Operations team manage.</li><li>Work with the wider Data and Digital department to drive a culture of data led decision making.</li><li>Deputise for the CRM Operations Manager as required.</li></ul> Knowledge, skills and experience<ul><li>CRM experience </li><li>Demonstrable proficiency with SQL.</li><li>Experience of Data Warehousing technologies and architecture, specifically mySQL.</li><li>Understanding of data models and relational database structures </li><li>Experience of data processing, manipulation, cleansing and validation </li><li>Advance knowledge and usage of Microsoft Excel </li><li>Expert knowledge in GDPR and its implementation </li><li>Knowledge of segmentation, marketing automation and audience engagement strategies </li><li>Experience of using email marketing platform, eg MailChimp. </li><li>Experience of processing data for events </li><li>Experience of using Sugar CRM </li></ul>  Frieze unites people in our love of the arts. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we are committed to practicing anti-discrimination including race, gender identity, sexual orientation and disability, together with artists, writers and cultural practitioners from all backgrounds. There is still much work to be done to address systemic inequality and discrimination within the arts and culture industry, and we are dedicated to making progress to both within our own organization and the art world at large.Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.Please state in your application that you found this role through Creative Access.

CRM operations executive

Closing date: 29th April at 11.59pmSalary: £23,170Start: January 2025Duration: 15 monthsQualification offered: <a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0" target="_blank">Business Administrator Level 3</a>Reports to: Head of PMODepartment: Nations &amp; Regions Support the management and oversight of Channel 4's initiatives driving our Future4 Strategy forward.If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you. Our Apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home.The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. Channel 4’s Enterprise PMO is a centralised business function, tasked with driving the successful delivery of our Future 4 Strategy. It does this by providing enterprise-wide project governance and oversight, project and portfolio management best practices, mentoring, tools and standardised processes that work across the entirety of the organisation.As Apprentice within the Enterprise PMO you will be directly supporting the EPMO as they manage and oversee Channel 4’s portfolio of initiatives delivering the Future4 Strategy. Responsibilities<ul><li>Portfolio Governance: Support the EPMO with managing the processes which approve projects to be started including gathering business cases, creating reports, and documenting outcomes.</li><li>Portfolio Planning: Support the EPMO with the creation of the annual plan and re-alignment each quarter, including gathering prioritisation information, and details of new projects.</li><li>Portfolio Oversight: Support the EPMO to ensure they have oversight of all projects through gathering project updates, scheduling, and documenting meetings.</li><li>Systems &amp; Reporting: Support the EPMO with creation of portfolio reports and administration and development of the portfolio systems.</li></ul> Knowledge, skills and experience As part of the application process you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job. We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills.  Please note you do not need to use these examples, they are just here for guidance and you should draw from your own personal experiences. <ul><li>Verbal and written communication skills - Verbal - e.g. experience of dealing with customers or working as part of a team. Communication – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing. </li><li>Attention to detail -  e.g. Cashing up on tills or proofreading coursework.</li><li>Organisation skills and ability to prioritise tasks - e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams. </li><li>An understanding of and a passion for Channel 4's <a href="https://www.channel4.com/corporate/about-4/what-we-do/channel-4s-remit" target="_blank">remit</a> </li><li>Confirm you have Maths &amp; English GCSE Grade C (4) or above</li></ul> Eligibility criteria<ul><li>You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.</li><li>You’ll need to have a Grade C (4) or above in Maths &amp; English GCSE</li><li>You can’t have already completed the qualification being offered or similar at the same or higher level</li><li>Our apprenticeships are aimed at school leavers and people who do not have a degree. If you have a degree, please visit the Channel 4 Jobs website </li></ul>The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.  To applyClick on the 'apply' button at the top right to progress the application process. Please include in your application that you found this role through Creative Access.We are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at <a href="mailto:apprenticeships@channel4.co.uk" target="_blank">apprenticeships@channel4.co.uk</a> Take a look at our access page for more information, which you’ll find by clicking <a href="https://careers.channel4.com/4skills/support" target="_blank">here</a>. You can also watch our YouTube video,<a href="https://www.youtube.com/watch?v=OyCCQAp4jwg&amp;t=1s" target="_blank"> Demystifying Interview and Workplace adjustments</a>. If you’d like some tips on writing your application before you apply, please watch our YouTube video, <a href="https://www.youtube.com/watch?v=tLQuhYRC31g" target="_blank">How to Write an Outstanding Application</a>.  Relocation If you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation.

3 IT and Digital Projects Opportunities in England