2 IT and Digital Projects Opportunities

Closing date: 9am Monday 11 July 2022

Interview date: Wednesday 20 July 2022

Salary: £29,656 - £32,780 per annum

The marketing & communications department are seeking to engage a web officer to join their team.

The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook.

The successful candidate will be someone with experience of managing website content in a complex institution; a proactive, detail-orientated person who is comfortable overseeing the content of a multifaceted website viewed by a large international audience; and excellent copywriting and project management skills.

A collaborative nature is key to success, as is being able to prioritise requests from across the institution, ensuring that resource is assigned according to overall strategic priorities. We welcome creative ideas for future development of the platform. The successful candidate will enjoy finding creative solutions to technical challenges, and be excited at the prospect of a varied workload and working in an environment of unparalleled musical riches.

Responsibilities

Website management

• Manage the RCM’s Content Management System, TerminalFour, and ensure all content is current and up to date
• Manage the website updating process by guiding, assisting and approving content contributions from a group of internal stakeholders, some of whom have web editing rights in Terminal Four
• Provide reports and analysis on website performance using tools such as Google Analytics
• Assist in the development and implementation of strategic aims and plans for the RCM website
• Build relationships with internal staff to develop appropriate web content to promote the RCM

Digital marketing and communications

• Produce engaging marketing copy
• Oversee the RCM’s YouTube channel, optimising content, handling copyright queries and liaising with RCM Studios for live streams
• Contribute to the RCM’s social media channels when required
• Help develop a presence on platforms where a strategic need has been identified
• Work with the head of marketing and marketing managers to ensure a good balance of messaging on the homepage and across the website to support marketing activities
• Stay abreast of latest digital thinking and investigate new ideas that will complement and enhance the RCM’s digital activities

Knowledge, skills, experience

Essential

• A relevant first degree-level qualification or equivalent experience
• Considerable experience managing and maintaining websites and using content management systems, preferably within the Arts and Humanities
• Experience of website development and project management
• Experience working with modelled data
• A strong sense of web design with an awareness of best practices, accessibility and data protection
• Excellent editorial and web copywriting skills
• Administratively self-sufficient and accustomed to exercising initiative
• Ability to work effectively as part of team
• Ability to work across multiple departments and manage multiple projects
• Familiarity with HTML and CSS

Desirable

• Experience working with a team of web editors and approving workflows
• Experience working with social media channels, including Facebook, Twitter and YouTube
• Experience of digital advertising
• Experience working with blog and/or editorial content
• Experience commissioning and developing digital content
• Familiarity with image manipulation programmes including Photoshop
• Awareness and understanding of music copyright particularly for YouTube content
• Keen interest in classical music
• An informed interest in Higher Education

This post is offered on a permanent, full-time basis and is available from August 2022

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.