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Application deadline:&nbsp;Mon 16 September, 10amSalary: £28,000 to £30,000 per annum pro rataContract: Permanent full-timePlace of work:&nbsp;Jacksons Lane, Highgate, London, N6Interviews:&nbsp;Friday 20 September 2024 Do you have experience delivering excellent customer service within an arts organisation?This role is to manage all aspects of the customer experience function at Jacksons Lane including our Front of House team, scheduling shifts for the zero-hour staff, training and recruiting new staff, financial reconciliation and supporting with the management of our Supporters scheme. This also includes administrating and monitoring the Box Office system, working to enhance the overall visitor experience, and ensuring best practice is followed throughout the full FoH team.&nbsp;This role will support the General Manager on day-to-day maintenance matters and work closely with the Hires &amp; Events Manager to provide an excellent customer experience for those hiring the building. This role is based on the Welcome Desk 2 days a week and 3 days in the office.&nbsp;&nbsp;ResponsibilitiesWelcome desk, Box Office &amp; Front of House&nbsp;<ul><li>Open and close the building, taking responsibility for all fire and safety checks.&nbsp;</li><li>Ensure the safety, security, cleanliness, and tidiness of the venue always.&nbsp;</li><li>Provide a friendly welcome to all visitors and users of the building.</li><li>Receive general enquiries in person, by phone and email, and providing accurate information where possible or directing queries to the appropriate member of staff.</li><li>Assist with events, and room hires ensuring all spaces are clear and ready for use.</li><li>Liaise with the marketing team on marketing displays, direct mailing, and other activities to maximise sales, promote the venue and ensure there is a co-ordinated approach to the Jacksons Lane brand.</li><li>Ensure that performances managed, and that there are clear communications with technicians, visiting companies and the café/bar team.</li><li>Ensure relevant Health &amp; Safety duties are undertaken and report any issues or incidents to the General Manager.</li><li>Report any building or maintenance concerns to the General Manager.</li><li>Take overall responsibility for customer comments and complaints, ensuring the General Manager is informed of any action taken.</li><li>Uphold Child Protection policy and Safeguarding procedures, in addition to all other Operational Policies.</li><li>Take overall responsibility of the day-to-day use and administration of the Box Office system, Spektrix.&nbsp;</li><li>With the Marketing Manager ensure that the Box Office system and website are properly coordinated, up to date and functioning effectively.&nbsp;</li><li>Sell, reserve, refund and exchange tickets and respond to booking enquiries in person, by phone, and by email.&nbsp;</li><li>Develop and implement policies and procedures for ticket returns; refunds; group bookings; promotional offers; and concessionary, complimentary and access tickets.</li><li>Ensure accurate customer details are taken within GDPR guidelines across the Front of House Team and ensure that this data is maintained and updated when required.</li><li>Keep excellent financial records, reconcile all cash and income, lead on regular banking reconciliations, and liaise with Finance Manager on any financial concerns.</li><li>To work with Marketing, and Artistic Programming to maximise income generation through ticket sales and donations. Communicating any marketing initiatives and promotions to the wider Front of House team.</li><li>Develop and produce Box Office reports for marketing analysis and financial forecasting.&nbsp;</li></ul>Staff management<ul><li>To line-manage the Duty Managers and FoH and Events Assistants, and to develop an effective FOH staffing structure that will deliver a great customer experience and support the building operations.&nbsp;</li><li>Lead on the recruitment, induction, and regular training of Duty Managers and FoH and Events Assistants.</li><li>Take full responsibility for producing and managing the monthly rotas for zero-hour staff, ensuring that time sheets are accurately completed by the team and submitted to the Finance Manager.</li><li>Ensure the performance and development of all FoH staff is monitored through an appraisal programme and 1:1 meetings.</li><li>To develop and maintain effective operations that promote clear communications within the entire FoH team.</li><li>Ensure appropriate access arrangements are made for visitors and staff, taking into account the provisions of the Disability Discrimination Act.</li></ul>Fundraising<ul><li>Be a first point of contact for individual donors and provide information about donations using Spektrix to monitor donation details and individual giving.</li><li>Support the Executive Director with the management of the individual giving supporters’ scheme.</li></ul>General<ul><li>To report to the General Manager regularly on the progress and developments at the Welcome Desk through weekly meetings and scheduled appraisals.</li><li>To always act in accordance with Jacksons Lane’s policies and procedures.</li><li>Undertake administration relevant to this role and attend training and meetings as required.</li><li>Undertake any other duty as may reasonably be requested by the Executive Management Team</li><li>To act as the Deputy Safeguarding Lead supporting the Safeguarding Lead to ensure policies and practices are carried out.</li><li>Any other support or administrative duties that the CEO’s might reasonably require.</li></ul>&nbsp;Please click the 'Apply' button for the full job description.Jacksons Lane has a strong commitment to increasing the diversity of our staff. With this in mind, all candidates who indicate on the equal opportunities monitoring form that they are from an ethnically or culturally diverse background and/or are disabled, and who meet the Essential Criteria of the Person Specification will be guaranteed an interview.Please state in your application that you found this role through Creative Access.

Jacksons Lane

Visitor experience manager

Closing date: Monday 30th September at 10amSalary: £45,000 - £50,000&nbsp;Are you ready to lead the fundraising efforts for one of the most dynamic dance companies in the UK, driving our mission forward by cultivating key relationships and securing vital support for groundbreaking artistic work?Working closely with the Senior Leadership Team, Development Associate and Development Officer, The Head of Development will support Matthew Bourne's artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters.&nbsp;ResponsibilitiesStrategy and management<ul><li>Together with the Deputy Managing Director and Group Managing Director, lead on the creation and implementation of the New Adventures fundraising strategy. This includes maintaining and enhancing understanding of New Adventures activities and future plans for planning of and applications to Trusts and Foundations, Major Gifts approaches&nbsp;and funder relationships.&nbsp;&nbsp;</li><li>Work with the Finance and Operations team to manage and report on the Trusts and Foundations income stream including financial planning and achieving fundraising targets.&nbsp;</li><li>With the support of the Development Officer, liaise with the Marketing and Communications team to create fundraising collateral and donor communications.&nbsp;</li><li>With the support of the Development Officer, liaise with the wider team regarding data capture and analytics, in order to communicate New Adventures’ impact to relevant stakeholders.</li><li>Keep up to date with current and future trends affecting philanthropy and donor recruitment, making recommendations that will inform our approach and the Fundraising Strategy.&nbsp;</li><li>With the&nbsp;Deputy Managing Director and Group Managing Director, champion the importance of fundraising internally, engaging staff and Trustees, collating information about fundable projects and developing impact stories.</li><li>With the support of the Development Officer, maximise gifts and advocacy from new and existing prospects,&nbsp;providing stewardship to encourage long term support&nbsp;as well as delivery and tracking of benefits.</li></ul>Administration and finance<ul><li>Contribute to the setting of annual income targets with the&nbsp;Group Managing Director and Deputy Managing Director.</li><li>Manage agreed income and expenditure budgets. Including regular forecast updates to the Finance Manager on income and expenditure for reporting to the Board.</li><li>Lead on the administration, reporting to and management of the quarterly&nbsp;Development Sub Committee meeting.&nbsp;</li><li>With the support of the Development Officer, use the company’s CRM system to manage development data, track funder journeys and ensure the data that is stored is fit for purpose and GDPR compliant.&nbsp;</li><li>Liaise with the Finance Manager and Development Officer to ensure that income is properly administered, including&nbsp;acknowledgement, financial receipts, maximising donation value and Gift Aid.</li><li>Liaise with the Deputy Managing Director and the Chief Operating Officer to create and implement fundraising policies and processes. Including ensuring all fundraising activity meets legal requirements.&nbsp;</li><li>Work with the Deputy Managing Director and the Take Part team to ensure evaluation requirements are integrated into funded projects from the outset.</li><li>With the support of the Development Officer, manage processes for securing new and retaining existing supporters, including prospect research, writing and updating plans, initiating approaches, and providing briefing notes in advance of stakeholder meetings for colleagues as appropriate.&nbsp;</li></ul>Trusts and foundations<ul><li>Lead on the writing of applications to Trusts and Foundations and other grant giving bodies, build and continue to research prospects for New Adventures’ Trusts and Foundations pipeline.&nbsp;</li><li>Work with the Deputy Managing Director to prioritise projects for Trusts and Foundations funding and targeted Philanthropy.</li><li>Lead on developing relationships with current and prospective Trusts and Foundations, inviting them to get closer to the work through attendance at events, workshops, and performances where appropriate.</li><li>Liaise with the Finance and Operations and Take Part teams to ensure application budgets comply with funders guidelines, and grants are spent in line with funding agreements.&nbsp;</li></ul>Major gifts<ul><li>Work with the Group Managing Director and Deputy Managing Director to cultivate, secure and steward major gifts (Gifts exceeding £5,000 in value).</li><li>Identify projects and opportunities across the Artistic and Take Part programmes, which may be of interest to particular prospects.&nbsp;</li><li>Lead the development and delivery of compelling asks for support from Individuals as well as tailored cultivation plans.</li><li>Develop a strategy for growing the donor pipeline and securing new gifts including researching, identifying, and approaching new UK and International prospects across giving levels, including six figure donations.&nbsp;</li><li>Build long–term relationships with supporters ensuring they are fully engaged and committed, that renewals are secured, and gift levels increased where possible.</li></ul>Corporate and events<ul><li>Support the Development Associate to secure and deliver cash and in-kind corporate partnerships.</li><li>Support the Development Associate and Development Officer on events strategy and delivery and management.</li><li>Working with the Development Associate develop creative ways for donors to engage with New Adventures through a bespoke and varied programme of Events, including gala nights, press nights, project visits, cultivation and members events, and other fundraising activities.</li><li>Provide direction and briefing to the Development team and New Adventures staff ahead of donor engagement events.&nbsp;</li></ul>Line management<ul><li>Support the Development Officer to manage a reporting schedule for New Adventures funders.&nbsp;</li><li>Support the Development Officer to deliver a timely thanking process for all levels of donations, gifts and grants.</li><li>Support the Development Officer to provide timely donor communications around the charity’s Take Part work, events and donor stewardship programmes.</li><li>Support the Development Officer to deliver and administer a new Regular Giving programme.&nbsp;</li></ul>Advocacy&nbsp;<ul><li>To attend events, press/gala nights and important company performances and fundraising events, including occasional UK and International travel.&nbsp;</li><li>Always act as an advocate for the company.&nbsp;</li><li>To attend industry events as a representative of the company.&nbsp;</li><li>On occasion, tour with the company and represent the company at the presenting venues with overnight stays as required.</li></ul>General&nbsp;<ul><li>Take an active role in your continuing professional development, identifying relevant training and professional development opportunities.&nbsp;</li><li>To work at all times in accordance with New Adventures’ Environmental Policy and Plan and to proactively develop and encourage environmentally sustainable practice.&nbsp;</li><li>To embody the New Adventures policies and any other policies or plans New Adventures may introduce in the future.&nbsp;</li></ul>Other&nbsp;<ul><li>Other Trusts and Foundations related administration as reasonably required.</li><li>Other Major Giving related administration as reasonably required.</li><li>Other fundraising and events duties as reasonably required by the Group Managing Director, Deputy Managing Director and Development Sub-Committee.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation?&nbsp;</li><li>Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges?&nbsp;</li><li>Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education?&nbsp;</li><li>Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data?&nbsp;</li><li>Do you have previous experience of writing successful Trusts and Foundations applications?&nbsp;</li><li>Do you have knowledge of GDPR, data protection and fundraising compliance?</li><li>Do you have line management experience?</li><li>Do you have excellent written and verbal communication skills?</li><li>Do you have the ability to convey detailed information in a concise and compelling way?</li><li>Are you a highly organised person with a proven ability to prioritise a wide range of tasks with effective time management in order to meet deadlines?</li><li>Are you flexible, approachable and adaptable – with the ability to work well within and lead a small team?</li><li>Do you willingly share ideas, resources and information with others?&nbsp;</li><li>Do you have a positive, approachable, can-do attitude?</li></ul>&nbsp;If you need any support with your application or have questions, please contact Louise Miller, <a href="mailto:mail%20to:%20louisemiller@new-adventures.net" target="_blank">louisemiller@new-adventures.net</a> with ‘Head of Development’ in the subject line.We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

New Adventures

Head of development

Closing date: 22nd September 2024Salary: £27,352 to £29,000 per year&nbsp;Become a property administrator at Southbank Centre and support a diverse team managing our iconic estate.We are a busy department responsible for maintaining the Southbank Centre estate and the department includes the following functions: Facility, Health &amp; Safety, Security, Sustainability, Projects, and Planning.This role will report to the Head of Health &amp; Safety, and Security but will support the wider department providing administrative support over different areas.This role is perfect for an experienced administrator looking to expand their knowledge of H&amp;S and Security and Property Management, with the opportunity to work on various responsibilities and projects.&nbsp;Responsibilities<ul><li>To provide comprehensive administrative support to the Property Team including diary management, finance and Health &amp; Safety, Security and Facilities database administration</li><li>Prepare regular statistical reports for meetings in a compelling way</li><li>Take the lead with internal communications: Drafting internal comms on Property Group achievements, microsite, and communicate with diary planning on the Property Group activities and proposed tasks</li><li>Develop and maintain positive working relationships with other departments, stakeholders, and external partners</li><li>Diary management for Security and Facilities, ensuring the property projects are properly uploaded on the event diary system</li><li>Contractor management such as obtaining the security passes, managing their documentation, arranging their arrival on site, responding to queries</li></ul>Finance administration<ul><li>Raise purchase orders</li><li>Respond to payment requests</li><li>Ensure event security and site security invoices are processed on a weekly basis</li><li>Work closely with internal teams to ensure that funds are allocated to the right event type</li></ul>General<ul><li>Ensure personal understanding of and adherence to all Southbank Centre Policies</li><li>Maintain working relationships with colleagues, working to continually improve the profile of the team and the department</li><li>Provide and promote the highest level of customer service, dealing with staff and contractors' queries in a professional and courteous manner</li><li>Manage workload proactively, to ensure tasks are completed in a timely manner and to the highest standards, according to priority, being mindful of budgetary constraints</li><li>Actively participate in meetings and forums where required (internal and external), contributing to and initiating ideas for the development of the department</li><li>Ensure that all compliance documents and records are efficiently uploaded</li><li>Maintain strict confidentiality regarding all matters of the Company’s affairs, especially when supporting investigations</li><li>Able to demonstrate an understanding of and commitment to the role that diversity and inclusion play in the activities of the Southbank Centre as a whole and in the work of this particular job</li><li>Any other duties as reasonably requested by your line manager and or Head of Department</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Ability to work autonomously or as part of a team</li><li>Able to demonstrate a positive and proactive approach to work</li><li>Able to demonstrate initiative with the ability to problem solve and troubleshoot</li><li>Able to effectively communicate at all levels and the able to handle challenging situations and people</li><li>Capable of striving to achieve results at the highest standard</li><li>Able to demonstrate a working knowledge of IT and numerical skills: Excel pivot table analysis is essential and a working knowledge of DAX is desirable</li><li>Able to learn quickly and keen to broaden personal skills and knowledge</li><li>Process-driven and has the ability to balance and prioritise a busy workload</li><li>Continuously seek ways to improve personal, team and business performance</li></ul>If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.&nbsp;Benefits &amp; perksAs well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:<ul><li>A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment</li><li>28 days annual leave, plus bank holidays (pro-rata for part time employees)</li><li>Hybrid working model is available after the first three months in the role (3 days office working, 2 days from home)</li><li>Enhanced sick pay</li><li>Enhanced family leave benefits</li><li>Up to 30% discounts at onsite retail, food and beverage vendors</li><li>Staff ticket offers for Southbank Centre events</li><li>Free entry to Hayward Gallery</li><li>Free/discounted entry with other reciprocal organisations</li><li>Free staff yoga</li><li>Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7</li><li>Season ticket loan</li><li>Cycle to work scheme</li></ul>&nbsp;To learn more about this role please download the attached Job Description.We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email <a href="mailto:hrteam@southbankcentre.co.uk" target="_blank">hrteam@southbankcentre.co.uk</a> and we will be in touch with you to make the necessary arrangements.By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.Please state in your application that you found this role through Creative Access.

The Southbank Centre

Property administrator

Closing date: 23rd September 2024 at middaySalary: c. £33,000 per annum, depending on experience&nbsp;At Hampstead Theatre, we create progressive, thought-provoking and original theatre, working with the best creative talent.The Marketing Manager supports the Director of Marketing and Communications in all aspects of delivering the department strategy and delivering marketing campaigns to meet our ticket sales and audience development targets. The successful candidate will have a genuine passion for bold, ambitious, original theatre, excellent written and verbal communication skills and previous arts marketing experience in a similar environment. At this critical juncture in Hampstead’s history, this is the perfect opportunity for a talented, well organised and enthusiastic individual with arts marketing experience to help take Hampstead to the next level.&nbsp; &nbsp;&nbsp;ResponsibilitiesProductions<ul><li>Liaising with the Director of Marketing and Communications in the creation and implementation of all venue and production marketing campaigns.&nbsp;</li><li>Overseeing sales and ticketing initiatives, advertising opportunities, marketing activities and promotions.&nbsp;&nbsp;</li><li>Assessing and reporting on these campaigns and making recommendations based on those results.&nbsp;&nbsp;</li><li>Assisting with the marketing on West End transfers and other Hampstead Theatre Productions on tour and digital ventures.</li></ul>Details&nbsp;<ul><li>Developing relationships with like-minded venues and events to manage and implement reciprocal marketing initiatives, including but not limited to, PS swaps, print distribution, reciprocal programme advertising, social media shout-outs and any other marketing opportunities.&nbsp; &nbsp;</li><li>Attending and assisting on all Press Nights and Development events, including weekend work where necessary.&nbsp;</li><li>Sourcing and developing 3rd party relationships with external companies, such as Ticket agents, Media buyers, Agencies and Partnerships, to support the marketing activities of the department.&nbsp;</li><li>Creating, managing and reporting on production marketing budgets.</li><li>Creating engaging and unique season and production-specific marketing materials in conjunction with the Creative Content and Communications Officer.&nbsp;</li><li>Being jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organization.&nbsp;</li><li>Working collaboratively with our Head of Press and PR to manage / assist with press interviews, liaising with journalists, actors and creative teams as well as other PR-related events and activities.&nbsp;</li><li>Liaising with SOLT on the Olivier Award nominations process.&nbsp;</li></ul>Imagery and editorial content&nbsp; &nbsp;<ul><li>Liaising with Photographers and Videographers on the planning, execution and subsequent distribution of photographic and video assets.&nbsp;</li><li>Creating and maintaining a profitable Main Stage programme business model.&nbsp;</li><li>Managing the delivery and sale of playtexts and reporting the financials.&nbsp;</li><li>Overseeing the production of the theatre’s programmes; liaising with the editorial and creative teams about deadlines and managing the relationships between the progamme editor, designer and printer.</li></ul>General marketing activity&nbsp; &nbsp;<ul><li>Working with the Director of Marketing and Communications to make sure the marketing department are up to date with all external initiatives and requirements across GDPR and privacy.&nbsp;</li><li>Supporting the marketing of the Participation and Inspire programmes.&nbsp;</li><li>Supporting the Development team wherever necessary.&nbsp;</li><li>In conjunction with the Box Office, Development and Press teams, ensure accurate and timely set up for priority and public booking periods, and other major announcements.&nbsp;</li><li>Attendance at all Marketing team and inter-departmental communications meetings.&nbsp; &nbsp;</li><li>Representing the Director of Marketing and Communications in their absence.&nbsp;</li><li>Any other duties as reasonably requested by Director of Marketing and Communications.&nbsp;</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Previous arts marketing experience in a similar environment.&nbsp; &nbsp;</li><li>A genuine passion for bold, ambitious, original theatre.</li><li>Approachable demeanour and ability to communicate and advocate the work of the theatre.&nbsp; &nbsp;</li><li>Excellent written and verbal communication skills, including a confident phone manner.&nbsp; &nbsp;</li><li>Tactful, diplomatic and able to maintain confidentiality with sensitive information.&nbsp;</li><li>Highly accurate and well-organised with good time management skills.&nbsp; &nbsp;</li><li>A natural leader as well as a team player – someone who enjoys supporting and encouraging others.&nbsp; &nbsp;</li><li>Excellent negotiation skills.&nbsp;</li><li>Excellent administrative and IT skills.&nbsp;</li><li>Ability to work without supervision and take initiative.&nbsp;</li><li>Ability to anticipate the needs of colleagues.&nbsp;</li><li>Flexible and adaptable to last minute changes and approaches.&nbsp; &nbsp;</li><li>Ability to learn software systems such as CRM, digital marketing and graphic design.&nbsp; &nbsp;&nbsp;</li></ul>&nbsp;Additional informationHours: This is a full-time position.&nbsp;A normal working week is Monday to Friday 10am to 6pm but, due to the nature of the job, evening and weekend work plus working additional hours will be required in order to fulfil the functions of the role.&nbsp;Holiday: Generous holiday allowance of 25 days plus Public Holidays.Notice:&nbsp;One week during three-month probationary period, eight weeks after probation is passed.&nbsp;Benefits<ul><li>Interest-free season-ticket travel loans.&nbsp;</li><li>Complimentary tickets for performances.&nbsp;</li><li>After 13 weeks’ service, you will be automatically enrolled in our NOW: Pensions scheme which includes an employer’s contribution of 3% on qualifying earnings (where the employee also contributes at least 5% on qualifying earnings).&nbsp; &nbsp;</li><li>Enhanced maternity leave, paternity leave and sick pay.&nbsp;</li><li>Stress counselling helpline.&nbsp;</li><li>10% discount at Hampstead Theatre’s Café Bar.</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Hampstead Theatre

Marketing manager

Closing date: 29th September 2024 at 11.59pmSalary: £23,300 pro rataDuration: 6 monthsWorking hours: 10am - 6pm, Monday - Friday (due to the nature of the role you may occasionally be asked to work outside these hours with advance notice)Location: Hybrid working from the London office two days per weekStart date: Late October 2024&nbsp;From filming exhibitions to editing social media reels, this internship is your chance to get creative in the world of digital arts content!<a href="https://theartssociety.org/" target="_blank">The Arts Society </a>is a leading arts education charity with a global network of local Societies which bring people together through a shared curiosity for the arts. <a href="https://www.cultur.art/" target="_blank">CULTUR.ART</a> is The Arts Society's digital content destination where art in all its forms can be explored in new ways, inspiring to help people lead healthier, more fulfilling lives.&nbsp;They are looking for a Social Content Intern to join their team in London for a 6-month internship. This position is a hybrid role requiring in-person work at their central London office two days a week and attending events/exhibitions/filming as required.&nbsp;Key activities<ul><li>Assist with the creation and posting of daily content on social platforms</li><li>Edit short-form video clips e.g. TikToks, IG Stories &amp; Reels, YouTube shorts</li><li>Film short video clips on iPhone</li><li>Edit images for TikTok and Instagram, cropping and resizing, adding text, etc</li><li>Contribute ideas and take part in brainstorms</li><li>Update the calendar and identify story opportunities</li><li>Support on social posts and reporting</li><li>Support on written articles and website updates</li><li>Support on interviews and film shoots</li><li>Developing copywriting skills and contributing to long-form video production</li></ul>&nbsp;What we're looking for<ul><li>Demonstrable passion for the arts &amp; culture</li><li>Loves to keep up with the latest social media trends</li><li>Keen to attend cultural events</li><li>Good IT skills</li><li>Excellent teamwork skills</li><li>Strong spoken &amp; written communication skills</li><li>Self-motivated with strong organisational skills and flexibility with planning and prioritising tasks</li><li>Familiarity with video/photo editing tools like Adobe Creative Suite or equivalent, and knowledge of basic editing software such as CapCut, is desirable but not essential</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This opportunity is only open to individuals from a group that is under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people,&nbsp;those undergoing gender reassignment / transitioning&nbsp;and individuals from lower socioeconomic backgrounds.The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

The Arts Society

Social content intern

Closing date: 9am, Monday 23&nbsp;September&nbsp;Salary: £27,706 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.&nbsp;Contract: Permanent, working 35 hours per week&nbsp;(Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)Location: London&nbsp;(The role will be predominantly based at our London office, with occasional travel to our Brighton and Cambridge offices. Although we encourage a hybrid work approach and support remote working combined with regular in-person contact days with other team members, this specific role, due to its nature, will mostly require in-person work, with up to one day of remote work per week.)Interview: (In person at the London Office) Tuesday 08 October&nbsp;Help create safe, welcoming, and efficient workspaces for staff and visitors by joining our Facilities team in London.Arts Council England (ACE) is the national development agency for creativity and culture. ACE is an arm's length non-departmental public body of the Department for Digital, Culture, Media and Sport. It is also a registered charity.&nbsp;Our 2023-26 Investment Programme will benefit 990 organisations bringing creativity and culture to villages, towns and cities across the country. We have 9 strategically placed offices in England to ensure we have a meaningful regional presence from which we work with the sector and local stakeholders. This role sits within the Estates and Facilities Team – part of Finance and Corporate Services (Finance, IT, HR, and Insight) and our aim is to:&nbsp;<ul><li>Create sustainable property and workplaces that enhance wellbeing, engagement, and productivity.</li><li>Put people in the places they need to be to do their best work and among the communities they serve.</li><li>Give choice over where and how people work so that they are empowered to work in the smartest ways.</li></ul>We are seeking to recruit a highly motivated individual to join our Facilities Team based at our London office. You will support the Senior Facilities Manager in playing a key role in providing an efficient, courteous, and professional service to staff and visitors. This role encompasses a wide range of responsibilities, from ensuring high health and safety standards to maintaining a clean and functional office environment. Some of the main duties include conducting staff inductions and office tours, raising purchase orders to suppliers, handling contract administration, and monitoring cleaning standards. This role may also involve maintenance and practical work to address any facility issues.Another key area is the monitoring and reporting of planned and reactive maintenance and generally contributing to maintaining a healthy and safe environment for staff and visitors.&nbsp;&nbsp;Knowledge, skills and experience<ul><li>Applicants should have experience of working in a facilities management environment or in a similar customer-facing role</li><li>Be approachable and reliable with a "can-do" attitude</li><li>Possess strong organisational and planning skills</li><li>Demonstrate a proficient working knowledge of Microsoft Office, particularly Excel, Outlook, and Teams, along with the ability to use a range of IT systems</li><li>The ability to be able to prioritise and respond to changing priorities whilst working effectively within a small team as well as independently is essential as is the ability to communicate effectively at all levels face to face and in writing</li><li>This role requires the ability to take initiative and proactive steps to address issues and enhance the working environment</li></ul>Full training will be given and there will be opportunities to participate in other relevant training.&nbsp;The position is full-time - 35 hours per week to be worked between the hours of 08:00 and 18:00 Monday to Friday, some travel to other offices may be required occasionally.We’re looking to appoint quickly so will favour those candidates who are able to start within a month of being offered the post.&nbsp;To view the job description please <a href="https://artscouncilengland-my.sharepoint.com/:w:/g/personal/emma_collins_artscouncil_org_uk/EaiuKvPHrMJCn32ZIGFhdI0BHc0QDW_tc-CXiJFPHwXYNA?e=nnpyTS" target="_blank">click here</a>. To view the recruitment pack&nbsp;which outlines more details about working for Arts Council please click&nbsp;<a href="https://artscouncilengland-my.sharepoint.com/:b:/g/personal/catherine_kane_artscouncil_org_uk/EdjZCTTG1uxKvtYc71YZWCYBGKaZ3n4s_kS5JVuvaYCs2A?e=QhMcjc" target="_blank">here</a>.&nbsp;About usArts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click&nbsp;<a href="https://www.artscouncil.org.uk/working-us/benefits" target="_blank">here</a>.&nbsp;Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact&nbsp;<a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>&nbsp;Equality diversity and inclusion statementArts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at&nbsp;<a href="https://hive.evenbreak.co.uk/" target="_blank">here</a>.Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.We believe our recruitment process should be inclusive and transparent. Find out what to expect with our&nbsp;application&nbsp;<a href="https://artscouncilengland-my.sharepoint.com/:b:/g/personal/catherine_kane_artscouncil_org_uk/Eb75zAi8uDxFhhBbkFOmReABiLZsa5eqio-1OeGns5lgLA?e=gbgIFG" target="_blank">guidance</a> and more about our commitment to diversity on our website&nbsp;<a href="https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity" target="_blank">here</a>.&nbsp;&nbsp;Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact&nbsp;<a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>&nbsp;&nbsp;Please state in your application that you found this role through Creative Access.

Arts Council England

Assistant, Facilities (London & Southeast)

Application deadline:&nbsp;10am, on Monday 9 September 2024Salary:&nbsp;£25,500 per annum (pro rata)Contract: Part-time, 2 days a week.Contract period: Fixed Term from 1 November 2024 to 31 August 2025Place of work:&nbsp;Jacksons Lane, Highgate, London, N6Interviews:&nbsp;Between 12-18 SeptemberPreferred start date: 1 November 2024&nbsp;Are you passionate about arts, culture, and empowering young people?Jacksons Lane is seeking a new Young Heritage Producers Coordinator to join our team. As the flagship arts and cultural venue in Haringey, Jacksons Lane hosts a year-round programme encompassing the best in contemporary circus performance, arts participation activities, cultural education, and outreach work for both its community and the sector as a whole.This role is to manage and deliver Jacksons Lane’s Young Heritage Producers project in the lead up to and during our 50th anniversary year celebrations. This role will be responsible for recruiting participants with a focus on those underserved in the heritage sector, coordinating and delivering workshops, and producing a series of public events responding to Jacksons Lane’s heritage cocreated with the participants.&nbsp;This role will also be responsible for always ensuring best practice in working with young people, safeguarding within sessions, monitoring participants, and ensuring our youth programme becomes a positive influence on the communities and the young participants we work with.&nbsp;ResponsibilitiesSupporting Young People<ul><li>To promote the Young Heritage Producers project to young people through local estates, schools, youth groups, forums, and VCS organisations to ensure the project is well attended.</li><li>To plan and deliver exciting heritage workshops to young people on a weekly basis.</li><li>To hire and contract relevant practitioners and other project staff and ensure sessions and activities are staffed as necessary.</li><li>To support practitioners so that the workshops are safe and enjoyable for all.</li><li>To recruit participants for the project working in collaboration with the wider Creative Engagement team.</li><li>To recruit and support volunteers in the project.</li><li>To support the young producers in devising and producing 3 public events responding to the heritage of Jacksons Lane.</li><li>To make sure that the focus within the workshops, performance and project is on the outcomes of the project for young people.</li><li>To champion an ethos of co-creation and collaboration with youth voice at the heart of the project.</li><li>To follow Jacksons Lane Child Protection Policy and ensure safeguarding is at the core of all activities and training is reviewed and refreshed every year.</li><li>To liaise with parents to promote activities, support the young people and obtain all the necessary permissions.</li><li>To be aware of and pursue any partnerships and opportunities that are relevant to the project and to represent Jacksons Lane’s youth project in the relevant networks.</li></ul>Administration and budget management<ul><li>To be responsible for the weekly administration of the project including registers, registration forms, session reports, general enquiries and any other related administration required to make the project a success.</li><li>To be responsible for the monitoring and evaluation of the project using Upshot and working closely with the Head of Creative Engagement to write required reports for funders.</li><li>To keep up to date databases of participants’ details (emergency contacts, details of health) that are secure (working with GDPR guidelines) and able to be used in an emergency.</li><li>To communicate with all stakeholders for the success and smooth running of the project through email, phone, social media, and copy for website and publications.</li><li>To assist in the creation of any risk assessments with the Head of Creative Engagement.</li><li>To manage their budget allocation, liaising with the Head of Creative Engagement, Executive Director, and Finance Manager, to ensure projects are delivered within budget.&nbsp;</li></ul>General<ul><li>To ensure the intentions and requirements of Jacksons Lane’s Equality and Diversity Policy are applied.</li><li>To ensure appropriate access arrangements are made, considering the provisions of the disability provisions in the Equality Act 2010.</li><li>Attend staff meetings and training sessions when required.</li><li>Act as a representative of Jacksons Lane always.</li><li>Act always in accordance with Jacksons Lane’s Health &amp; Safety, Safeguarding, Equal Opportunities &amp; Diversity policies in addition to all other staff policies and procedures.</li><li>Carry out any other task, as may be reasonably requested by the Heritage Engagement Manager, Head of Creative Engagement, or executive team.</li></ul>&nbsp;Knowledge, skills and experienceEssential<ul><li>Basic administration skills with Microsoft suite.</li><li>Knowledge and understanding of how to develop engaging events.</li><li>Keen interest in developing a career within the heritage and community sector.</li><li>Keen interest in the work of our Creative Engagement department.</li></ul>Desirable<ul><li>Experience of working/volunteering with an arts or heritage venue.</li><li>Knowledge of arts and cultural venues within Haringey.</li></ul>&nbsp;Jacksons Lane has a strong commitment to increasing the diversity of our staff. With this in mind, all candidates who indicate that they are from an ethnically or culturally diverse background and/ or are disabled, who meet the Essential Criteria of the Person Specification will be guaranteed an interview.Please state in your application that you found this role through Creative Access.

Young Heritage Producers coordinator

Application deadline: 10am, on Monday 9 September 2024Salary: £25,500 per annum (pro rata)Contract: Part-time, 2 days a week. This position is required to work on either Christmas Day 2024 or 2025Contract period: Fixed Term from 1 October 2024 to 31 January 2026Place of work:&nbsp;Jacksons Lane, Highgate, London, N6Interviews: Between 12-18 SeptemberPreferred start date: 1 October 2024&nbsp;Work with diverse communities, support exciting projects, and play a key role in celebrating 50 years of Jacksons Lane!As the flagship arts and cultural venue in Haringey, Jacksons Lane hosts a year-round programme encompassing the best in contemporary circus performance, arts participation activities, cultural education, and outreach work for both its community and the sector as a whole.Jacksons Lane is seeking a new Heritage Engagement Assistant to join our team.&nbsp;This role is to support Jacksons Lane’s Heritage Engagement Manager to deliver a range of Heritage Engagement programme exploring the Jacksons Lane archive and development of our 50-year oral history project. This position will work across our Heritage Engagement programme leading up to and during our 50-year anniversary, working with older adults, children, young people, and families, as well as intergenerational programme, and may lead on specific programme and activities.&nbsp;ResponsibilitiesParticipation engagement<ul><li>Assist with the organisation of heritage engagement projects and events, including participant engagement and recruitment of participants via phone calls, emails, and face to face contact.</li><li>Assist with the promotion and marketing of projects.</li><li>Deal with enquiries for heritage engagement projects including signing up new participants to projects and ensuring they have the correct information required to take part.&nbsp;</li></ul>Event organisation and support<ul><li>Support on the organisation and delivery of heritage socials, heritage open days and our 50-years of Jacksons Lane library tour.</li><li>Support on the administration of our public memory gathering project, including collating memories and generating social media posts.</li><li>Provide support and cover at projects and events both at Jacksons Lane and off-site as and when required.</li><li>Support on the administration of the wider heritage engagement programme, including young people’s programme, as required.&nbsp;</li></ul>General<ul><li>Establish and maintain good relationships with all visitors to Jacksons Lane including project beneficiaries, visiting companies and audiences.</li><li>Ensure that all activity is undertaken with due regard to health &amp; safety and licensing regulations.</li><li>Ensure that all income is handled in accordance with financial procedures (training provided).</li><li>Attend staff meetings and training sessions when required.</li><li>Act as a representative of Jacksons Lane always.</li><li>Act always in accordance with Jacksons Lane’s Health &amp; Safety, Safeguarding, Equal Opportunities &amp; Diversity policies in addition to all other staff policies and procedures.</li><li>Carry out any other task, as may be reasonably requested by the Heritage Engagement Manager, Head of Creative Engagement, or executive team.</li></ul>&nbsp;Knowledge, skills and experienceEssential<ul><li>Basic administration skills with Microsoft suite.</li><li>Keen interest in developing a career within the heritage and community sector.</li><li>Keen interest in the work of our Creative Engagement department.</li><li>Passion for making arts and heritage more accessible.</li><li>Excellent time management and prioritisation.</li><li>Friendly, polite and willing to support colleagues in a small but dedicated team.</li><li>Able to work with and engage people from different backgrounds and lived experience from your own.</li></ul>Desirable<ul><li>Experience of working/volunteering with an arts or heritage venue.</li><li>Knowledge of arts and cultural venues within Haringey.</li></ul>&nbsp;Jacksons Lane has a strong commitment to increasing the diversity of our staff. With this in mind, all candidates who indicate that they are from an ethnically or culturally diverse background and/ or are disabled, who meet the Essential Criteria of the Person Specification will be guaranteed an interview.Please state in your application that you found this role through Creative Access.&nbsp;

Heritage engagement assistant

Closing date for applications: Sunday 8th September 2024 at 11.55pmSalary: £63,910 - £72,390 per annum (inclusive of Inner London Weighting)Job type: Full-time (35 hours), PermanentLocation: Barbican Centre (EC2Y 8DS)&nbsp;Play a leading role in the Barbican's curation of a bespoke and reputable cinema in this senior level role.The Barbican is an international arts, conference and learning organisation in the heart of the City of London. Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.The cinema programme presents the best international new releases, talks with filmmakers, major curated seasons and leads in the presentation of the performing arts on screen. We invest in the artists of today and tomorrow by creating a platform for independent directors and working with a variety of international film festivals and arts partners. We showcase the work of young programmers and filmmakers and collaborate with the Guildhall School of Music &amp; Drama.&nbsp;Responsibilities<ul><li>As a senior member of the Barbican’s artistic and management teams, you will play a leading role in defining and developing the cinema strategy, ensuring a balance between the curated cinema programme, performance cinema and the first run cinema programme</li><li>You will be expected to provide clear leadership to the cinema team as well as contributing to and supporting cross arts initiatives and collaborations at the Barbican to deliver the overall artistic strategy, requiring excellent leadership and collaborative team working skills.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>You will have extensive knowledge of films and cinema history, with an understanding of the changing trends in the sector including methods of film consumption, audience experience and distribution models</li><li>You are likely to have substantial experience of curating film festivals, seasons and new release programming, be well networked in the cinema sector and have ability to generate artistic ideas and projects.</li></ul>&nbsp;Please include in your application that you found this role through Creative Access.If there are any issues with the application process, please contact the Barbican Careers team at <a href="mailto:careers@barbican.org.uk," target="_blank">careers@barbican.org.uk.</a>Please note, the advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently under-represented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve.&nbsp;We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

Barbican Centre

Barbican & Guildhall School

Head of Cinema

Closing date for applications: 20th September at 23:59Salary: £29,000 to £31,500 per annum&nbsp;We are currently looking for a Learning and Engagement Coordinator to join our Culture team on full time permanent basis.The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames. Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.We are seeking a resourceful, motivated and solution focused Learning and Engagement Coordinator to support the Culture team in delivering our Strategic Objectives at the Southbank Centre.The Culture team brings together expertise in Equity, Diversity &amp; Inclusion, Internal Communications &amp; Engagement, and Learning &amp; Development to ensure a cohesive and intentional approach to our internal organisational culture. The Culture team sits within the wider People &amp; Culture department, which also includes People Operations and People Partnering teams.&nbsp;Responsibilities<ul><li>The successful candidate will work across a variety of responsibilities which include but are not limited to:</li><li>To contribute and support the mission, aims and objectives of the Culture team’s work.</li><li>To provide effective day-to-day support to the Culture team in the planning, delivery and smooth running of projects, training and events.</li><li>To be part of a team which is positive, energetic and mutually supportive.</li><li>Work within the team to support the Head of Culture, Internal Communications &amp; Engagement Manager and our Learning &amp; Development Manager.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Experience of working in a HR team, Education, or as an Administrator.</li><li>An interest in or a desire to learn more about HR, Internal Communications and Engagement, Learning and Development, and Equity, Diversity and Inclusion.</li><li>Able to work flexibly as part of a team in a busy and fast paced environment.</li><li>Able to be organised and a skilled multi-tasker.</li><li>Able to manage your time whilst pro-actively communicating to key stakeholders to ensure clarity of deliverables.</li><li>Able to maintain high levels of accuracy and attention to detail.</li><li>Be confident in your written and verbal communication skills.</li><li>Able to liaise with a range of stakeholders at all levels.</li><li>Able to to maintain confidentiality on sensitive matters.</li><li>Able to work within an ever changing landscape and with varying degrees of ambiguity.</li><li>Strong IT skills - we use Google so if you have used this before great. If not please be prepared and ready to learn a new system.</li><li>Able to maintain confidentiality and trust</li><li>Able to work professionally to support circa 500 colleagues across the organisation who have a range of views, experiences and ways of working.</li></ul>If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.&nbsp;If you wish to learn more about this role please download the attached job description and please come along to our Learning &amp; Engagement Coordinator Information Session which will be held on Zoom on Thursday 5 September 2024 from 1pm to 2pm.The session will be an opportunity to learn more about the role or to ask any questions before submitting an application. Please register your interest <a href="https://docs.google.com/forms/d/1RPjEHJmlpikGOfKMezmKp6WIpeh1_xmxBWXJCYmCJqg/edit" target="_blank">here</a> to attend the Information Session. Please note that we will accept booking for this session until Thursday 5 September 2024 at 10 am.We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email <a href="mailto:hrteam@southbankcentre.co.uk" target="_blank">hrteam@southbankcentre.co.uk</a> and we will be in touch with you to make the necessary arrangements.Please include in your application that you found this role through Creative Access.&nbsp;

Music, Theatre, Dance, and Visual Arts opportunities

21 Music, Theatre, Dance and Visual Arts Opportunities

How can Creative Access help me enter the performing or visual arts industries?