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Closing date: 22nd August 2025Salary: £27,000 - £33,000 per annum, depending on experience&nbsp;Reporting to: This role reports to the managing director&nbsp;Hours: 5 days – 37.5 hours a week Monday – Friday. Contracted hours are 9.30am – 6pm with one hour for lunch .Location: The Fane office is based in&nbsp;Farringdon, London, with the option to work from home up to 40% of the time. This role is also expected to spend time at the Fane Warehouse in North London. Are you an admin and operations whizz with a strong eye for detail?Fane is a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. We also run LoveMyRead, the home of book gifting online.A significant part of what Fane does involves selling books, whether for consumer events, corporate engagements, or our e-commerce platform,&nbsp;LoveMyRead. We are seeking a&nbsp;book operations manager to lead all book-related activities within the company.&nbsp;As the book operations manager, you will&nbsp;oversee and manage the operations and logistics process for Live tours across the Fane Group,&nbsp;relationship management of bookstores and publishers across the UK, distribution from the Fane warehouse, curation of the LoveMyRead website, and manage the warehouse team when it comes to distribution and stock maintenance.&nbsp; Main duties<ul><li>Maintain computerised administration for all book sales for the Fane Group for consumer and corporate events </li><li>Liaise with sales departments at multiple publishers on terms, delivery, and delivery logistics </li><li>Support the UK literary landscape by commissioning bookstores across the UK to work at Fane Group events</li><li>Liaise with the Live team and publishers with regards to terms for live events and bookselling at live events </li><li>Work with other promoters on live tours and events as an external bookselling partner </li><li>Ensure that, where necessary, all stock is signed and delivered safely to the Fane&nbsp;&nbsp; &nbsp;warehouse for distribution purposes </li><li>Manage the curation of books sold via all e-commerce platforms, working across promotions of stock regularly with the Marketing department </li><li>Analyse with the marketing department how to best promote book sales alongside live tours and one-off shows </li><li>Keep Fane’s e-commerce platform updated to ensure the company uses signed stock effectively </li><li>Book and manage freelancers for live bookselling opportunities across the Fane Live programme. </li><li>Attend events&nbsp;regularly to oversee the running of the book</li><li>Distribution/bookselling at live events </li><li>Liaise with venues to organise the distribution of books for live events </li><li>Work closely with the Customer Service team on all customer queries regarding books at live events </li><li>Oversee and manage the Fane Warehouse and the Book Distribution Coordinator to organise all returns, inventory management, and postage of books for the Fane Online programme</li><li>Maintain all finances and invoicing for the book department</li></ul> We’d love to hear from you if you have<ul><li>Experience in a similar role </li><li>Ownership mentality </li><li>Strong interpersonal and communication skills (written and verbal) </li><li>Excellent working knowledge of Microsoft Office, in particular Excel </li><li>Experience of management </li><li>Accuracy and exceptional attention to detail </li><li>Ability to work in a fast-paced environment under short deadlines </li><li>Excellent time management skills </li><li>Team player with a positive attitude </li><li>Dynamic with a hands-on, can-do attitude </li><li>Willingness to learn and adapt to all kinds of situations </li><li>A high level of professional integrity</li><li>Honest, reliable, and hard-working </li><li>A comfort with working weekends and unsociable hours from time to time</li></ul>Desirable&nbsp;<ul><li>Understanding of the publishing industry. It would be useful but not essential if you have previous work experience within the sales team at a Publishing house, or in an events role at a bookstore. </li><li>Experience of line managing is desirable, but not essential </li><li>Comfortable with physically demanding work</li></ul> What we offer<ul><li>25&nbsp;days annual leave plus 2 bonus days </li><li>Bonus leave - Mental Wellbeing Day and a day off in the month of your Birthday</li><li>£120 per quarter Employee wellbeing allowance </li><li>Access to private healthcare (following 1 years’ service)</li><li>Access to free counselling and mental wellbeing services through our Employee Assistance Programme</li><li>4% pension contribution</li><li>Life Assurance of 4 x base salary</li><li>Annual season ticket loan</li><li>Bike to work scheme</li><li>Complimentary tickets to Fane shows, Kilimanjaro Live events and access to free books</li></ul> To apply<ul><li>Send a CV and cover letter outlining why you would be ideal for the role by clicking the 'Apply' button.</li></ul> We strive to create a working environment that promotes and values equity, diversity, inclusion and a sense of belonging; where everyone feels empowered to bring their full, authentic selves to work in a creative and safe space. We are committed to equal opportunities and to building a more inclusive team that reflects the communities we serve.&nbsp;Please state in your application that you found this role through Creative Access.

Fane

Book operations manager

Closing date for applications: 18 August 2025Salary: £30,000 - £37,000 depending on relevant skills, knowledge and experience plus a London Weighting allowance of&nbsp;£5,319. The expected salary range for this role reflects internal benchmarking and external market insights.Location: London Broadcasting House – hybrid (3 days per week in the office). We're happy to discuss flexible workingContract: Permanent, full-time - starting ASAPDepartment: Commissioning SupportJob band: B Bring your organisational skills, attention to detail and diary management experience to a role supporting the leaders at the heart of BBC Entertainment.&nbsp;Join the dynamic BBC Entertainment commissioning team as a personal assistant, where you’ll play a vital role in supporting senior commissioners and ensuring the smooth running of a fast-paced, high-profile department. Your organisational skills and proactive approach will help deliver outstanding content that connects with UK audiences.Be part of a collaborative and passionate team that champions creativity and innovation. You’ll work closely with senior leaders and production partners, gaining insight into the commissioning process while developing your skills in a supportive and fast-moving environment. This is a great opportunity to grow your career at the heart of BBC Content.&nbsp; Responsibilities<ul><li>Provide proactive diary management and administrative support to at least three commissioners</li><li>Organise meetings, events, travel, and accommodation, ensuring effective use of time and resources</li><li>Act as the first point of contact for internal and external stakeholders, handling sensitive and confidential information</li><li>Support the wider team with onboarding, expenses, purchase orders, and general office coordination</li><li>Collaborate with other PAs and commissioning coordinators to ensure seamless support across the department</li><li>Maintain efficient filing systems and manage communications, prioritising and responding as appropriate</li><li>Provide cover for other assistants and support for the head of genre when required</li></ul> Knowledge, skills and experience<ul><li>You will have recent experience of working with and supporting senior staff at the BBC or a large organisation. This is recent experience of working as a personal assistant and diary manager to senior level managers.</li><li>You will have a very high level of attention to detail and be comfortable with handling a large volume of work, juggling changing priorities and challenging deadlines.</li><li>Ability to use own initiative; be proactive and manage own time and workload, dealing with specific queries as they arise.</li><li>You will have experience of managing multiple diaries, working to multiple people balancing individual priorities. You will have experience of handling multiple and often conflicting requests calmly and effectively, regularly reprioritising your own and commissioners' workload to ensure business objectives are achieved.</li><li>You will have excellent organisation and planning skills. You will have significant practical experience of gathering, reviewing and collating complex and confidential information.</li><li>You will have experience of developing strong working relationships and of working within a busy team supporting the workload of other personal assistants with a positive and collegiate attitude. You will be reliable and enthusiastic with proven ability to work in a team environment. You will need to work flexibly and independently, be a collaborative team player, and demonstrate a proactive and positive can-do attitude.</li><li>You will have strong interpersonal skills with the ability to communicate effectively at all levels. You will be experienced in handling confidential information and understand the pressures and sensitivities of working in a sensitive corporate environment.</li><li>You will have excellent IT skills and produce high quality documents and presentations. You will have extensive recent experience of Office software including Outlook, Excel, Word and PowerPoint.</li><li>Knowledge of and enthusiasm for BBC content (desirable)</li></ul>If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.Please state in your application that you found this role through Creative Access.

Personal assistant, commissioning

Closing date for applications: 9 September 2025Salary: £36,000 - £42,000 Calling all organised leaders! Manage theatre operations, coordinate productions and support a team championing British South Asian stories on stage.The general manager is a pivotal leadership role at Rifco, responsible for ensuring the smooth operation of our day-to-day activities, managing personnel and processes, and supporting the delivery of our productions.&nbsp;This role blends operational leadership with hands-on production support. You will work closely with the artistic director, executive producer, and producer to deliver shows on time, on budget, and to the highest standard. You will also ensure Rifco’s policies, culture, and systems enable staff and freelancers to do their best work.This is an opportunity for someone who enjoys being at the heart of a small, ambitious producing company, and who shares our passion for British South Asian stories, inclusion, and artistic excellence. Responsibilities<ul><li>Lead and manage all operations, ensuring efficiency, compliance, and systems to support growth</li><li>Oversee budgets, cash flow, and reporting with the producer and executive producer</li><li>Support the artistic director in strategy and organisational development</li><li>Manage recruitment, contracts, onboarding, and HR compliance</li><li>Coordinate production logistics, scheduling, budgets, and resources from planning to delivery</li><li>Liaise with venues, suppliers, and partners</li><li>Support the Board with governance and reporting</li><li>Ensure compliance with health, safety, safeguarding, and data protection</li><li>Build relationships with funders, partners, and collaborators</li><li>Represent the company at industry events</li><li>Contribute to funding bids and reporting</li></ul> Knowledge, skills and experienceEssential&nbsp;<ul><li>Proven experience in theatre or arts management, ideally in a producing company</li><li>Strong organisational and leadership skills</li><li>Excellent communication and interpersonal abilities</li><li>Experience managing budgets, contracts, and HR processes</li><li>Ability to work collaboratively across creative and administrative teams</li><li>Financially literate and confident with complex budgets</li><li>Committed to team wellbeing, inclusion, and open communication</li></ul>Desirable<ul><li>Passion for access and diversity in arts and culture</li><li>Knowledge of UK theatre touring and production processes</li><li>Experience in a producer or general manager role within live performance</li><li>Strong knowledge of Health &amp; Safety, HR best practice, and safeguarding</li><li>Organised, proactive, and detail-oriented</li><li>Able to lead calmly under pressure</li></ul>For the full job pack please visit the website via the 'Apply' button. We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Rifco Theatre Company

General manager

Closing date for applications: 22 August 2025Salary: £27,000 to £30,000 dependent on qualifications and experience (+bonus +benefits)Location: The role will be based at our London office, Carmelite House, Monday to Friday This is an exciting, hands-on opportunity to join a major UK publisher and support the smooth daily operations of a dynamic workplace.Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.We're made up of 11&nbsp;autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder &amp; Stoughton; Headline; Quercus; Octopus, and Bookouture. What you'll be doingFacilities duties<ul><li>Support the delivery of all building management, facilities and maintenance services at Carmelite House</li><li>Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc</li><li>Record all defects, faults, breakdowns and repairs onto online tracker registers</li><li>Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames</li><li>Manage and maintain the facilities help desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner</li><li>Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current</li><li>To provide ad hoc support to the post room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events</li><li>To provide ad hoc support to the print room team as may be necessary</li><li>Assist the building manager with the delivery of Health &amp; Safety checks and to participate in emergency planning, incident management and building evacuations as required</li><li>Manage and process the Meridian compliance database system, including chasing up and updating due and expired documentation and relevant actions</li><li>To assist the receptionist in co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers</li><li>Organise fire marshall and first aid training for staff members, including updating training records and display posters</li><li>Be the facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours</li><li>Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trolleys</li><li>Assist the receptionist in managing the access control system, setting up and printing new ID cards as required</li><li>Manage the various types of lockers located around the building including key issuing and updating admin database records</li><li>Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements</li><li>Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks</li><li>Collate and record daily building occupancy statistics</li><li>Management of the 6th Story area display books and how they are presented</li><li>Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal</li><li>Recording and safe storage of all lost property items ready for collection or disposal after set period of time</li><li>To be first line support cover for the reception desk during receptionist lunch time and short term sick periods</li></ul>&nbsp;Reception duties<ul><li>&nbsp;Greet visitors, staff and contractors in a professional and courteous manner at all times</li><li>Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way</li><li>Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times</li><li>Manage the visitor management system, recording visitor arrivals and contacting the respective host</li><li>Issue daily temporary staff access passes and recording them on the card management database system</li></ul>This is not an exclusive or exhaustive list of duties, and the job holder will be required to undertake such other tasks as may reasonably be required. Who we are looking for<ul><li>Previous experience working within a facilities, property management or hotel environment is essential</li><li>Excellent communication and interpersonal skills with a professional and client focus demeanour</li><li>Polite, courteous and have a personable and approachable manner</li><li>Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams)</li><li>Ability to work under pressure, including dealing with ever changing priorities</li><li>Working style that encourages team work both within the role and across business functions</li><li>Collaborative working spirit that enhances and builds effective working relationships both internally and externally</li><li>The ability to multi-task effectively and prioritise workloads on a daily basis</li><li>A positive “can do” attitude with the ability to use their own initiative</li><li>Have an innovative and self-motivated mindset to resolve problems and improve processes and systems</li><li>Excellent written and spoken communication skills</li><li>Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise</li><li>IOSH or other Health &amp; Safety qualifications (desirable)</li><li>NVQ in Business Admin, Customer Services or Property Management (desirable)</li><li>Manual Handling trained (desirable)</li><li>Emergency first aid and fire marshall trained (or a willingness to complete training)</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentThe Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a> Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.Please state in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Facilities co-ordinator

Closing date: 27th August 2025 at 9amSalary: £29,092 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.&nbsp;Contract: Permanent, working 35 hours per week –&nbsp;(Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility).Location: London –&nbsp;(The role will be based in London; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week). Arts Council England is looking for an enthusiastic, proactive and well organised individual with strong administrative, interpersonal and communication skills to support the Visual Arts and Museums team (VAM), London.We would also welcome knowledge and interest in the visual arts and museums sectors. This is an exciting opportunity for an individual who can juggle multiple priorities, communicate effectively with a range of stakeholders, and exercise sound judgement when managing competing deadlines. ResponsibilitiesWorking in a fast-paced environment, your role will involve:<ul><li>providing administrative support to funding panels and assessors</li><li>co-ordinating the team’s internal and external meetings</li><li>diary support for the senior management team</li><li>note-taking</li><li>collating information and data entry</li><li>running administrative support systems for VAM team</li><li>assisting with workload planning</li><li>filing and archiving support for VAM team</li></ul>You will be responsible for:<ul><li>liaison and collaborative working across the organisation, including with the VAM teams' relationship managers,&nbsp;operations team in London, our investment centre in Manchester and our area communications team.</li><li>acting as the first point of contact for the team, responding to queries and liaising with internal and external stakeholders (e.g. members of the public, artists, arts organisations).</li></ul> Equality Diversity and Inclusion statementArts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website&nbsp;<a href="https://hive.evenbreak.co.uk/" target="_blank">here</a>.We participate in the ‘Offer an Interview’ scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they’re applying to, subject to the volume of applications received.&nbsp; Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility.&nbsp; More information is included in the application guidance.Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact&nbsp;<a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>&nbsp;Please state in your application that you found this role through Creative Access.

5 Operations / Facilities / Admin Permanent position Opportunities