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Closing date for applications: 21 September 2025 at 11.59pmSalary: £46,671 per annum &nbsp;We are currently recruiting a Gallery Manager to join the Operations Team at the National Gallery.&nbsp;With the recent redevelopment of the Sainsbury Wing entrance, enhancements to our public realm and visitor amenities, and the creation of a new Supporters' House, Learning Centre, and upcoming Research Centre, this is a uniquely exciting time to become part of our team.We are seeking a passionate, talented, and experienced operational manager to join our growing team of Gallery Managers. This pivotal role supports the Head of Operations in delivering a world-class visitor experience –&nbsp;welcoming up to 7 million visitors each year.Supporting the Head of Operations you will manage the day-to-day aspects of safety and visitor experience to provide a consistent, seamless welcome service for up to 6 million Gallery visitors annually.This role will require you to work on-site 5 days a week as well as regularly on weekends and evenings, on a rota basis.If this sounds like your next career move - we would love to hear from you! Join our ambitious organisation where you can contribute your talent and skills to support our vision, we will provide you with the tools to develop your knowledge and skills. ResponsibilitiesScope of job:<ul><li>Function as the most senior, floor-based operational manager at the Gallery to ensure the omnicompetent daily Gallery operations run smoothly; ensuring the Gallery is fit for purpose before opening and during operational hours through effective safety, capacity, cleaning and queue management.</li><li>Represent the Operations department in regular meetings with other internal Gallery teams to ensure a seamless approach to visitor experience.</li><li>Responsible for advising on and executing Exhibitions planning of crowd control, capacity and queue management.</li><li>Regularly liaise with external stakeholders including emergency services, TFL and other cultural organisations.</li><li>Take responsibility for the operations of the Gallery building whilst open to the public, including back of house areas and follow up on all issues as appropriate. Function as the Gallery's point of contact for a range of incidents, including emergency evacuations.</li><li>Provide direct support to the Fire, Health and Safety Risk Manager by investigating, reporting and carrying out risk assessments on a range of health and safety related issues (both front and back of house).</li><li>Identify areas of service improvement and deliver best practice training sessions to teams across the Gallery and our front of house third party contractors.</li><li>Act as the final point of escalation for complaints and operational concerns.</li><li>Provide on-site cover for weekends and evenings according to your roster and on an ad-hoc basis whenever required to do so.</li><li>Continuously demonstrate inclusive behaviours, valuing everyone's contribution, and promoting a culture of openness.</li></ul>Key deliverables:<ul><li>Provide operational daily management, including oversight of activities during visits, events, and special events (e.g. VIP visits), supporting other managers to ensure that high standards of visitor experience and safety are maintained.</li><li>Consult regularly with our Host, Operations, Security, Fire, Health and Safety, Buildings, Retail, Catering,</li><li>Exhibitions, Commercial Services, Research Centre and Learning Centre teams to provide a seamless standard of visitor experience and care.</li><li>Complete all necessary follow-up reports and investigations where incidents take place thoroughly and to a high standard.</li></ul> &nbsp;Knowledge, skills and experience<ul><li>Experience coordinating operational teams, within a visitor attraction/visitor focused environment.</li><li>Effective organisation skills, with the ability to manage various tasks whilst also responding to the daily operational requirements of the Gallery.</li><li>The ability to demonstrate an exceptional understanding of visitor health and safety, including identifying hazards and potential issues and taking appropriate action.</li><li>Previous experience of incident management and BCP processes.</li><li>The ability to remain calm under pressure, responding to incidents quickly and efficiently, in a way that demonstrates sound and reliable judgement.</li><li>A genuine desire to provide exceptional customer service and be able to inspire the same passion in others, always leading by example.</li><li>Excellent communication skills (both verbal and written) and can quickly build positive relationships with visitors, colleagues, and stakeholders.</li><li>Excellent attention to detail, which can be used to write a range of reports and documents.</li><li>Ability to adapt to changing priorities and responsibilities.</li><li>Personable able to collaborate effectively with colleagues and departments.</li><li>Effective negotiator.</li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

Gallery

The National Gallery

Gallery manager

Closing date for applications: 19 September 2025Salary: £26,000 - £28,000 per annumContract:&nbsp;Permanent, full time (35 hours per week)Reports to: Head of unscripted and children’s TV with dotted line reporting to senior learning and development managerLocation:&nbsp;ScreenSkills London/hybrid (min 2 day a week in the office) Play a part in shaping the future of unscripted TV! Use your organisational skills to help deliver training, coordinate events, and support the screen industries from behind the scenes.ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.The&nbsp;fund coordinator (unscripted) is a new role which will have responsibility for supporting the head of unscripted and children’s TV and the wider unscripted TV team. This includes diary management, scheduling council, steering group and working groups meeting, taking minutes, and issuing meeting related paperwork. In addition, the role will support delivery of the online short courses by scheduling Zooms, providing technical support for each session, adding training instances on the website, raising POs, and issuing any training related paperwork before and after the training etc. This role will also include providing coordination and support for unscripted fund (USF) team events including those aimed at regional industry groups, and the identification and support of new trainers. Responsibilities<ul><li>Scheduling Zoom meetings for all online training</li><li>Zoom hosting and providing tech support for online training as required - including sharing presentations, clips, creating breakout rooms etc</li><li>Sending training materials to all participants</li><li>Adding training information to the website</li><li>Raising purchase orders</li><li>Booking British Sign Language interpreters</li><li>Sending out monthly feedback to all short course trainers</li><li>Organising council, working group and steering group meetings</li><li>Minute taking, collating reports and paperwork related to fund reporting</li><li>Managing diary for the head of unscripted and children’s TV</li><li>Answering queries in the USF inbox</li><li>Managing the USF contacts in HubSpot</li><li>Managing USF training e-mailing list</li><li>Booking and arranging travel and hotels</li><li>Supporting the USF team’s work with new trainers, particularly in the nations and regions</li><li>Sending out the monthly USF newsletter</li><li>Manage the ScreenSkills wide trainer provider database, adding new companies and tracking consent forms</li><li>With support from the head of unscripted and children’s TV, contact children’s TV companies about the fund, raise invoices for contributions to the children’s TV skills fund and monitor payments</li></ul>Click&nbsp;<a href="https://www.screenskills.com/media/bsnjciry/fund-coordinator-unscripted-job-description-january-2025-external.pdf" target="_blank">here</a> for the full fund coordinator (unscripted) role job description. Knowledge, skills &amp; experienceEssential:<ul><li>Excellent organisation and administration skills</li><li>Ability to work under pressure and prioritise several competing demands</li><li>Excellent knowledge of Zoom functionalities</li><li>Good understanding of the admin functions of the ScreenSkills platform</li><li>Good interpersonal and communication skills</li><li>Ability to work under own initiative</li><li>Maintain confidentiality, in particular when handling financial sensitive documents</li></ul>Preferred:<ul><li>Some knowledge of the unscripted sectors would be an advantage</li><li>Keen for occasional travel and overnight stays as it may be involved, but notice will be given</li></ul> Benefits<ul><li>25 days annual leave plus bank holidays</li><li>EAP - Access to financial, physical and mental wellbeing support</li><li>Access to Reward Gateway – popular retailer discounts</li><li>Season Ticket Loan</li><li>Eye Care scheme</li><li>Cycle to work scheme</li><li>Life Assurance</li><li>Modern and sophisticated office space in Central London</li></ul> Additional informationTo apply: please submit a CV and cover letter, or <a href="https://eu1.documents.adobe.com/public/esignWidget?wid=CBFCIBAA3AAABLblqZhCv5S8qGpz_NKB5_ClkrmXVAETVCvVRcTx8cf-C7MypWmrctPv7f-G4X73HAksIzRQ%2A" target="_blank">ScreenSkills job application form</a> and CV via the 'Apply' button. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Please also fill in the optional <a href="https://forms.office.com/e/acndq9hsnY" target="_blank">equal opportunities and diversity monitoring form</a>.We're happy to discuss any support/personalisation you may need during our application &amp; selection process as part of our reasonable adjustments approach. So, we encourage you to get in touch with us if you require anything <a href="mailto:jobs@screenskills.com" target="_blank">jobs@screenskills.com</a>. In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.Please state in your application that you found this role through Creative Access.

ScreenSkills

Fund coordinator (unscripted)

Closing date for applications: 8 October 2025Salary: £28,119 per annum&nbsp;&nbsp;Location: London, St Pancras&nbsp;Contract: Permanent&nbsp;&nbsp;Hours: Full time (36 hours)&nbsp;&nbsp;Grade: C&nbsp;Proposed interview date: 4 and 6 November 2025 Help to build global connections at one of the world's greatest libraries! From diplomatic visits to tours and events, use your organisational skills to coordinate the activities of the British Library's international office.We are the national library of the UK and we are here for everyone.&nbsp; Our shelves hold over 170 million items&nbsp;– a living collection that gets bigger every day. Although our roots extend back centuries, we aim to collect everything published in the UK today, tomorrow and far into the future. Our trusted experts care for this collection and open it up for everyone to spark new discoveries, ideas and to help people do incredible things. Over the past 8 years, the British Library’s international office has worked with partners around the world to advance knowledge and mutual understanding in a spirit of mutually beneficial reciprocity. This work includes multiple collaborations, projects and relationships with international partners. You can find more information about our work via our website.The British Library's international team is seeking an international office co-ordinator to work with our partners across the world and coordinate the day-to-day activities&nbsp;in our international office. This role will act as a focal point of co-ordination for all international office run activities, such as professional and diplomatic visits, tours, private views and events. Crucial to this role will be your great administrative skills, ability to connect with people, to think on your feet and to work with a variety of people both internally at the British Library and with international partners. Organisation will come naturally to you, and you will be adept at juggling multiple projects and deadlines. We are particularly keen to hear from people with a good experience of communicating across different cultures and good understanding of diversity. You will report to the head of the international office and will be part of a small team of people who are passionate about international relationships and cultural heritage, and who can develop and implement impactful international projects. So, if you want to contribute to connecting libraries and librarians across the world, we want to hear from you! Responsibilities<ul><li>Act as the first port of call for international engagement requests by internal colleagues and external stakeholders</li><li>Proactively manage the coordination of a busy calendar of professional and diplomatic visits to the British Library, ensuring that the highest level of customer service and protocol is maintained at all times. Liaise with teams across May 2020 the British Library to ensure that visitors receive the information and experience they are expecting.</li><li>Compile and draft the full set of documentation required for international visits and engagement, including the production of visit checklists, logging international engagement activities and producing agreed sets of management information on international engagement.</li><li>Coordinate and maintain communications for the International Office, including the International Office corporate webpages, Intranet news items, Wiki spaces, blog posts and social media accounts.</li><li>Continuously improve and manage a comprehensive filing system for all international engagement files on the corporate shared drive.</li><li>Audit and maintain the international contacts database and database of visits and gifts, including following corporate procedures for gift declaration.</li><li>Organise all travel and accommodation bookings for International Office team and, on occasion, for other teams and colleagues</li><li>Provide other proactive administrative and office management support to the head of international, manager - international office and international engagement managers in planning and organising international engagement activities.</li><li>Provide support and co-ordination for other international engagement functions run out of the international office.</li></ul> Knowledge, skills &amp; experienceEssential<ul><li>Experience of working in a co-ordination position as part of a client / customer facing role, dealing with external stakeholders and contacts</li><li>Proven excellent organisational skills, with a track record of successfully meeting tight deadlines to a high standard</li><li>Experience of drafting informative and well-structured documentation, such as reports and briefing papers</li><li>Experience of successfully managing a full diary</li><li>Experience of working well under pressure, prioritising own workload and deadlines accordingly</li><li>Ability to employ discretion, diplomacy and firmness appropriately. Ability to communicate at all levels, and well developed interpersonal skills</li><li>Ability to recognise sensitive or political issues and act accordingly</li><li>Excellent skill in using MS Word, Outlook and Calendar, Excel and PowerPoint</li><li>Excellent spoken and written communication skills and a clear and helpful manner</li><li>Experience of making arrangements for travel, hospitality and accommodation</li><li>Experience of developing and maintaining efficient paper and electronic filing systems</li><li>Clear and precise numerical and financial skills.</li><li>Flexible and adaptable outlook; receptiveness to new working practices</li><li>A team player with an enthusiastic "can do" approach</li><li>A self-starter willing to act on own initiative</li><li>The majority of engagement work is based in St Pancras but liaising with teams in Boston Spa is required</li></ul>Desirable<ul><li>Previous experience of working within a team and providing coordination support is desirable</li><li>Experience of employing good office practice in providing support at senior level</li><li>Experience in customer service and/or a project environment</li><li>A genuine interest in international working</li></ul> Additional informationWhat we can offer you:<ul><li>A competitive salary</li><li>A fantastic pension scheme with minimum employer contributions of 28.97% (this may be higher dependent on grade)</li><li>Flexible working hours, with the ability to take up to 5 days flexi leave in a 3-month period</li><li>25 days holiday</li><li>Full details of employee benefits can be found on our&nbsp;<a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.bl.uk%2Fcareers%2F&amp;data=05%7C02%7C%7Cb8cc100c4d634562ca3508ddf1d6b22d%7C21a44cb7f9c34f009afabd1e8e88bcd9%7C0%7C0%7C638932626599210969%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=6libPucDKLT3KdA61%2Bk%2B1Acrg3CQD82vYy7nghl4Z3Q%3D&amp;reserved=0" target="_blank">Careers: Benefits</a> page</li></ul>We are&nbsp;unable&nbsp;to provide sponsorship under the UK Skilled Worker visa for this role.&nbsp;&nbsp; We particularly welcome applications from Black, Asian, Mixed Race and other ethnically diverse candidates and disabled candidates. We would like to increase the representation of these groups within The British Library to ensure our workforce is as diverse as the public that we serve. Creating an inclusive workplace is the core of our business and a way to engage the diversity of thought that is essential to achieve our aims.&nbsp;Please make sure that you state in your application that you found this role via Creative Access.

The British Library

International office co-ordinator

Closing date for applications: 29 September 2025Salary: Starting from £27,000, depending on experience&nbsp; Break into publishing with this entry-level role! Join a leading literary agency and gain hands-on experience supporting bestselling authors and top literary agents.RCW is a leading UK literary agency based in London, representing a globally acclaimed list of bestselling and award-winning clients across every genre, from Zadie Smith and Kazuo Ishiguro to Holly Jackson and Julia Donaldson. As we continue to grow, we’re looking for a proactive, highly organised assistant to join our team. This is a fast-paced, detail-focused role supporting two directors, Jon Wood and Claire Wilson, as well as a primary agent, Eleanor Birne, and working on a wide range of authors—from children’s and YA bestsellers Katherine Rundell and Alice Oseman, to crime and thriller giants Ian Rankin and Steve Cavanagh, as well as celebrated literary fiction voices such as Louise Kennedy and Róisín O’Donnell.&nbsp;We are offering an entry-level role ideal for someone who is excited by the challenge of working for a busy office, quick to learn, adaptable, and highly organised. With lists covering commercial and literary fiction, adult and children’s books, YA, non-fiction, and literary estates, this position is a unique chance to gain broad exposure across the publishing world. You might be a recent graduate, or someone who’s long been passionate about books and looking for your first opportunity in the industry. Full training and handover will be provided. The assistant will work alongside an associate and another support staff member. Previous office experience is preferable and the ability to work well in a team is essential.&nbsp; Responsibilities&nbsp;<ul><li>Anticipating needs and streamlining workflow across the agency</li><li>Negotiating deals for audio rights, speaking engagements, permissions and journalistic assignments and drawing up letters of agreement meticulously</li><li>Contracts: managing all administrative aspects of the contractual process (deal memos, DocuSign, Bradbury Phillips). Reviewing contracts in cases where the publishers draft, liaising with the manager</li><li>Accounts: responding to author queries, invoicing, chasing overdue payments, drafting correspondence, collating annual budget</li><li>Foreign rights: liaising with foreign rights team and co-agents (film and US) providing manuscripts, proofs, blurbs and author information. Filling in quote sheets with news and reviews</li><li>Updating the agency’s website’s client page, and the individual client biographies, as well as providing content for the agency’s Instagram page</li><li>Diary management: planning book fair schedules and trips, organising meetings with editors and clients, managing the publication schedule</li><li>Smooth running and organisation of agent’s office, including file management, handling author approvals, drafting catalogue and managing requests</li><li>Submissions and reading: organising submissions inboxes and providing editorial notes on manuscripts</li><li>Events: organising book fair and Christmas parties (with front desk), setting up, hosting, helping with any other company events or parties (DRF, salons, Anniversaries etc.) Attending book launches and prize ceremonies</li></ul> Knowledge, skills and experience<ul><li>Outstanding communication skills, both verbal and written</li><li>Exceptional organisational and multi-tasking skills</li><li>Dynamic, positive approach</li><li>Analytical skills and a keen eye for detail and accuracy</li><li>Ability to work well under pressure in order to meet deadlines and adapt to the demands of the role</li><li>Ability to prioritise and time manage tasks</li><li>Good IT skills (Excel/MS Office/PowerPoint)</li><li>Confidence working in a small team and with a wide range of clients and industry colleagues</li><li>A passion for reading</li></ul> Compensation and benefits<ul><li>Discretionary annual bonus</li><li>Hybrid working arrangement</li><li>Paid time off: 23 paid holiday days + bank holidays; agency closed between Christmas and New Year; summer hours with early finish on Fridays from 9am-1pm&nbsp;</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

4 Operations / Facilities / Admin Permanent position Opportunities