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Closing date for applications: 6th August at 11.59pmLocation: Kensington PalaceContract type: PermanentHours of work: 37.5 per week&nbsp;An exciting opportunity to work in The Household of TRH The Prince and Princess of Wales as a full-time personal assistant to support the communications secretary.&nbsp;This individual will be providing day-to-day support to the communications secretary across all aspects of their work, taking full responsibility for their diary and prioritisation. They will also be a team player as part of a close-knit team and contribute to its efficient running.This is a full-time position working Monday – Friday. The Household is open to discussing flexible working at interview stage. The role is based in the London office. However, flexibility will be required to work and travel to other Royal Residences. &nbsp;&nbsp;Responsibilities<ul><li>Diary management, arranging meetings internally and externally.</li><li>Managing relationships across a broad spectrum of individuals and external organisations including the media.</li><li>Proactively problem-solving, raising foreseeable issues that may arise.</li><li>Maintaining the shared communication calendars and media contact lists.</li><li>Organising travel arrangements for the communications secretary and broader communications team and aligning with other relevant individuals’ schedules.</li><li>Undertaking general press office duties and administrative tasks, including taking messages from media, responding to queries and issuing press releases.</li><li>Managing contracts and subscriptions to media outlets and digital services.</li><li>Opening, logging and dispatching correspondence and competently drafting replies in line with guidelines.</li><li>Being responsible for taking minutes in meetings, manage and maintain an effective filing system.</li><li>Ensuring that visitors are welcomed and escorted as appropriate.</li><li>Processing expenses for the communications secretary in line with guidelines.</li><li>Work alongside and support other PA team members across the Household.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Previous experience of working in a similar role, ideally within a communications team or press office.</li><li>Forward-thinking motivated individual who thrives in a fast-paced environment.</li><li>Experience of working at pace and to strict deadlines.</li><li>Will have proven administrative and organisational skills with a keen eye for detail and display common sense.</li><li>Will have a professional verbal and written communication style, with the ability to liaise easily with a wide range of individuals including very senior.</li><li>Will be reliable and punctual with a great work ethic, always maintaining confidentiality and working with the utmost discretion.</li><li>A good team player.</li><li>Able to remain calm, work under pressure and display a flexible proactive approach to last minute change.</li><li>Will have excellent IT skills, including Word, Outlook, Excel, and PowerPoint.</li><li>An interest in Their Royal Highnesses’ work and activities is desirable.</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Household of The Prince and Princess of Wales

Personal assistant (PA) to the communications secretary

Closing date for applications: 29th July 2024Salary: £32,952 - £38,613&nbsp;per annumWorking hours: Full time, 41 hours per week (including 1 hour lunch break)First interviews: Will be held the week beginning 5th August 2024 &nbsp;Second interviews: Will be held the week beginning 12th August 2024 &nbsp;If you have a passion for cinema and a knack for managing operations and membership functions, this role is for you!We are looking for an experienced manager to join our Customer Experience team at BFI Southbank.&nbsp;Overseeing the day to day operation, customer journey and cinema experience, our team ensure the delivery of the programme of screenings and events across the venue. Alongside operational responsibilities, our managers each have specialist areas and this role supports our Membership function, overseeing the dedicated Membership Team and driving sales, retention and Member engagement.&nbsp;&nbsp;&nbsp;Key responsibilities include:&nbsp;<ul><li>To act as lead Operational Manager across all BFI Southbank activity on a daily basis, ensuring all areas are coordinated, delivered in a timely manner and coordinating colleagues from across the organisation to ensure the best customer experience.&nbsp;</li><li>To plan and manage the daily, weekly, and monthly tasks across the operational teams, in particular, box office, phone room (Southbank and IMAX) and front of house teams, to support the cinema programme, education, events &amp; hires and F&amp;B activity &amp; events.&nbsp;</li><li>To work closely with 3rd party F&amp;B contractors to ensure consistency of standards across the operations and maintenance of service levels.</li><li>To ensure the best possible customer delivery mechanisms and customer journey (both online and in venue), maximising revenue and ensuring cost management.</li><li>Manage the Membership function to ensure maximum efficiency and a high level of customer service and engagement, working closely with colleagues to ensure breadth and depth of Membership support, driving sales and retention.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Significant experience gained in a mid-to-large scale arts/cultural venue, or other visitor-focused organisation.</li><li>Experience and understanding of co-ordinating delivery of a customer facing or Membership scheme.&nbsp;</li><li>Experience of handling enquiries and complaints and the ability to deal with the public in a friendly and helpful way, often under pressure, and to provide a high standard of customer care.</li><li>A proven track record of promoting and supporting diversity and inclusion.</li><li>Computer literate with a good working knowledge of Microsoft Office.</li><li>Proven people management skills including experience of successful performance management, coaching and developing staff.&nbsp;</li><li>The aptitude to carry out all activities supporting and championing our culture drivers.</li><li>Good organisational skills with the ability to prioritise and to manage and meet deadlines.</li><li>A commitment to continual professional development.</li></ul>A full list of responsibilities and minimum requirements can be found in the job description.&nbsp;&nbsp;About the BFIWe are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.&nbsp;We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.Please state in your application that you found this role through Creative Access.

BFI Southbank

BFI Stephen Street

BFI National Archive

British Film Institute

Welcome to the BFI

Austenomics: BFI Video Essay

BFI Flare LGBTQIA+ Film Festival Trailer 2022

Operations & customer service manager  (Membership)

Closing date: 5 August 2024Salary: £30,000 depending on how your skills and experience align to the role, plus bonus and benefits&nbsp;Keep things running smoothly behind the scenes at this dynamic publishing team. Use your knack for admin to drive team activity, seamlessly managing schedules, meetings, travel arrangements and more!We’re looking for an organised and proactive team personal assistant (PA) to join our dynamic publishing team. Your main goal will be to support our senior management and various DK colleagues. You’ll handle everything from managing diaries and emails to organising meetings and travel arrangements.&nbsp;As the PA, you will be the go-to contact for a variety of colleagues and the glue that keeps everything running smoothly, enabling our leaders to focus on the big picture.&nbsp;Role responsibilities<ul><li>Keeping diaries and email inboxes in check for senior staff members.</li><li>Setting up both internal and external meetings, ensuring everything runs without a hitch. You’ll also take minutes.</li><li>Make sure audio-visual setups are ready for global meetings.</li><li>Arrange international travel and sort out visas.</li><li>Work with the communications director to relay important company-wide information.</li><li>Communicate with both regional and international internal and external parties.</li><li>Handle expense reports and invoices.</li><li>Prepare and edit presentations to look their best.</li><li>Filter phone calls, enquiries, and requests.</li><li>Take charge of specific projects and research tasks.</li><li>Participate in away days and special events.</li><li>Cover for other EAs/PAs when needed.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Proven experience in a PA or secretarial position.</li><li>Excellent administration and secretarial skills.</li><li>Excellent communication skills.</li><li>Experience working with G-suite or Microsoft 360.</li><li>Able to remain calm and resourceful to resolve problems.</li><li>Adaptable and able to respond to last-minute requests and changes.</li><li>Strong attention to detail.</li></ul>&nbsp;If you’re enthusiastic about bringing your skills to a leading publishing company, we’d love to hear from you! Please submit your most recent CV and cover letter to be a key part of our team.DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office.DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.Please state in your application that you found this role through Creative Access.The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit<a href="http://www.booktradeentrysupport.org" target="_blank"> www.booktradeentrysupport.org</a>

Dorling KIndersley

DK Publishing

Team personal assistant, DK Operations

Closing date:&nbsp;23:59 BST on Sunday 28 July 2024Salary: £25,000-£29,000 per annum according to experience.First round interviews: 1-2 August 2024Second round interviews: Week beginning 5 August 2024&nbsp;Intermusica is seeking a highly organised, resilient, resourceful, and tenacious assistant artist manager to work in our internationally renowned artist management department.<a href="www.intermusica.com">Intermusica</a> is an award-winning international classical music management agency, representing some of the world’s greatest artists. We are constantly exploring what it means to bring classical music to life in the 21st century, driven by our key values: integrity, support, dynamism, and innovation.This is the perfect opportunity for someone who is keen to work in artist management, with excellent prospects for career development.  As a member of a busy team, you will have the opportunity to work across the department, liaising with top international artists and promoters daily.&nbsp;For London staff, Intermusica operates a hybrid home/office working policy. Our current requirements are that staff work in the office for a minimum of 3 days per week. This is something we review on a regular basis. For staff in Berlin and Munich, this is primarily home working, with occasional meetings and co-working days with staff based in these cities.&nbsp;Responsibilities<ul><li>Develop an understanding of your artists so that over time you can build and cultivate a strong and trusting professional relationship with them, which will be integral to all aspects of your work.</li><li>Administer artist diaries, liaising with a variety of external contacts (including promoters, venues, other artists, and agents) to arrange logistical aspects of all engagements.</li><li>Co-ordinate rehearsal schedules, materials, and other requirements.&nbsp;</li><li>Take responsibility for keeping both the current and advance diary up to date for all artists.</li><li>Oversee prompt checking, processing, and filing of contracts.&nbsp;</li><li>Develop understanding of media rights, coordinate agreement of rights with recording companies if necessary.</li><li>Assist with travel and accommodation for artists where necessary, including researching and booking trips, negotiating travel contributions with promoters as and when required, as well as promptly processing visa and work permit arrangements in advance when needed.</li><li>Where necessary, produce detailed schedules for artists and ensure that they have all the required information to fulfil their commitments.</li><li>Work with the finance team to prepare financial paperwork (invoices, statements etc.) and to ensure prompt payments to artists and to Intermusica.</li><li>Support tax applications by initiating and/or assisting where necessary.&nbsp;</li><li>Work with Intermusica’s Communications &amp; Marketing department on a variety of promotional materials, keeping clients’ pages on the company’s website up to date with concert listings, recordings, reviews etc.&nbsp;</li><li>Collaborate with recording companies, local agents, PR agencies to coordinate promotional activity.</li></ul>Additional<ul><li>Attend concerts and industry events on behalf of Intermusica as required.&nbsp;</li><li>Develop and maintain a thorough knowledge of artists’ careers and the promoters that we deal with.</li><li>Organise travel/hotel/meetings/concert tickets for Artist Managers as required.&nbsp;</li><li>Assist with general office admin.</li></ul>&nbsp;Knowledge, skills and experienceEssential<ul><li>Graduate calibre with prior administrative experience, ideally in an arts/cultural organisation.</li><li>Excellent written and verbal communication, confident speaking on the phone and addressing issues/concerns head-on.</li><li>Resilient and calm under pressure</li><li>Strong ability to multitask and deal with conflicting priorities in a multi-cultural and frequently fast paced environment.</li><li>Team player who builds trust by being solutions-focused and accountable for their work.&nbsp;</li><li>Works to deadlines and with an excellent eye for detail.</li><li>Proactive and able to demonstrate a positive and flexible approach in demanding situations with high stakes. &nbsp;</li><li>Reliable, conscientious, and highly organised.</li><li>Good IT skills, particularly Microsoft Office.</li><li>Interest in and knowledge of classical music.</li></ul>Desirable&nbsp;<ul><li>The role would suit someone seeking their second job in the arts.&nbsp;&nbsp;</li><li>Previous experience organising international travel and diary management</li><li>Working knowledge of a second language.&nbsp;</li><li>Prior experience of Overture (agency software)</li></ul> &nbsp;Applicants are required to satisfy Intermusica that they are authorised to live and work in the UK or Germany.As part of the application process, we ask all candidates to complete a voluntary <a href="https://forms.gle/GQMWvcAkJwK9Em9o7" target="_blank"> Equal Opportunities Monitoring Form</a>. Any information you provide will be treated as strictly confidential and used for statistical purposes only. It will not be seen by anyone involved in the selection process, and no information will be published or used in any way which allows you to be identified.For any further questions on the role, please contact Molly Goldstone at&nbsp;<a href="mailto:mgoldstone@intermusica.com" target="_blank">mgoldstone@intermusica.com</a>&nbsp;or +44 20 7608 9929.&nbsp;We are committed to improving equality and diversity within Intermusica and the wider classical music sector. We believe that more diverse teams foster greater creativity, and we encourage applicants from diverse backgrounds. We ensure that the successful candidate is selected based on their relevant merits and that Intermusica staff are given equal opportunities.Please state in your application that you found this role through Creative Access.

Intermusica Artist's Management Ltd

Assistant artist manager

Closing date: 7th August 2024Salary: £26,000 to £28,000 depending upon experience Are you an excellent administrator used to providing full support to senior leaders or project teams? Can you deliver high-quality, project support in a fast-paced environment?We are looking for an Assistant to provide efficient and effective administrative and practical support to the Director of&nbsp;Digital Development (Sarah Ellis) and Executive Advisor (Sandeep Mahal). This will include the smooth running of diaries, supporting team meetings and coordination of departmental and strategic projects.&nbsp;ResponsibilitiesReporting to the Executive Advisor, your duties will include:<ul><li>Overseeing and managing the full administrative function of the Directors: diary management, scheduling meetings, booking meeting rooms, compiling briefings/papers for meetings, packs and smooth running of schedules.&nbsp;</li><li>Preparing Directors with agendas, briefings for meetings, and note-taking for key meetings.&nbsp;</li><li>Liaising with programme directors and project managers, ensuring meetings are in place for all Research Centre projects.&nbsp;</li><li>Preparing presentation materials and briefing documents in collaboration with the Directors and team members, ensuring materials are distributed to attendees ahead of meetings.&nbsp;</li><li>Managing all local, national and international travel bookings and arrangements including schedules, meeting agendas and expense claims.&nbsp;</li><li>Arranging meeting logistics, booking meeting rooms, meeting and greeting visitors, arranging Catering and coordinating the IT/online set up.&nbsp;</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Demonstrable administration experience in a busy office environment, supporting senior leaders, departments or project teams.&nbsp;</li><li>A high level of technical ability and expertise in the operation of MS Office packages and IT systems, including databases and presentation software. &nbsp;</li><li>Excellent interpersonal, written and verbal communication skills.</li><li>Strong organisational skills and the ability to multi-task and prioritise a varied and deadline driven workload.&nbsp;</li><li>Accuracy, attention to detail and the ability to act with patience and observe confidentiality.&nbsp;</li></ul>This is a full-time, permanent position, which is based in Stratford-upon-Avon, with occasional travel for events and meetings, there will be the opportunity to work remotely.&nbsp;&nbsp;RSC benefits<ul><li>25 days annual leave, rising to 28 days after 3 years' service, plus Public Holidays</li><li>Subsidised car parking</li><li>Contributory pension scheme&nbsp;</li><li>Complimentary tickets for productions in Stratford-upon-Avon and London.</li><li>Staff discounts in the RSC shop, restaurant, cafes, and other local Stratford-upon-Avon businesses</li><li>Onsite Occupational Health and Wellbeing Hub</li><li>Annual cost of living pay award, not contractual based upon union negotiation</li><li>Access to the RSC Nursery in Stratford-upon-Avon</li><li>Access to RSC training and personal development</li></ul>&nbsp;If you need any assistance when applying, please email&nbsp;<a href="mailto:jobs@rsc.org.uk" target="_blank">jobs@rsc.org.uk</a>In-person interviews will take place in the week commencing 9 September, in Stratford-upon-Avon.The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration and accountability. We are committed to building a diverse workforce and welcome applications from all individuals.We can offer great&nbsp;<a href="https://www.rsc.org.uk/jobs/benefits-and-perks" target="_blank">benefits</a>&nbsp;and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.Please state in your application that you found this role through Creative Access.

Royal Shakespeare Company

Assistant to director(s)

Closing date: 28th July 2024Salary: £28,000 per annumContract: Full-time, Permanent contractLocation: Hybrid working: office base is at Somerset House, LondonReporting to: Operations ManagerStart date: ASAP (dependant on notice period)Working hours: 9.30am – 5.30pm, Monday – Friday (requests for flexible working hours will be considered)&nbsp;Julie’s Bicycle is seeking outstanding individuals for an operations coordinator role in our pioneering non-profit that mobilises the arts and culture to take action on the climate crisis.&nbsp;&nbsp;This role supports the Operations Manager to manage day-to-day operations, ensure the smooth running of the organisation, enhance systems, and support the Directors and team. A key position within the organisation, the person in this role will gain valuable insight into how a non profit operates, as well as a rare opportunity to learn from a variety of programmes and skill sets within the culture-based climate action space.&nbsp;Knowledge, skills and experience<ul><li>Experience of being the first point of contact for a team or organisation, including fielding enquiries and queries, as a representative of an organisation</li><li>Experience of coordinating small projects and internal or external events</li><li>Experience working as an Office Coordinator, Administrator, Operations Assistant or similar role with transferable skills</li><li>Experience of travel logistics and scheduling / calendar management</li><li>Experience of developing and maintaining administrative systems or processes</li><li>Confidence working with standard IT software e.g. microsoft office or g-suite</li><li>Experience of basic financial administration</li><li>Familiarity with IT equipment and applications, and virtual meeting software e.g. Zoom Plus</li><li>Outstanding organisational and time management skills</li><li>Excellent attention to detail and accuracy</li><li>Discretion and confidentiality</li><li>Ability to prioritise, take the initiative, and work to deadlines</li><li>Self motivated and able to work as part of a team</li><li>Excellent interpersonal and communication skills</li><li>Enjoyment of working in a fast-paced environment and ability to respond flexibly to changing priorities: a ‘can do’ attitude</li><li>Active interest in the environment and culture / the arts, or curiosity to learn more about these areas&nbsp;</li></ul>Desirable<ul><li>Experience working in administration in either the cultural or environmental sector</li><li>Experience working in a charity or Non-Governmental Organisation (NGO)</li><li>Experience of working on staff recruitment processes</li><li>Experience of virtual production for basic online events</li><li>Digital design skills</li></ul>We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply, and also tell us what else you would bring to the team. You could be just what we need!&nbsp;We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.Please make sure that you state in your application that you found this role via Creative Access.

Julie's Bicycle

Operations coordinator

6 Operations / Facilities / Admin Permanent position Opportunities