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Closing date: 19th May 2025 at 9amSalary: £31,000 per annum&nbsp;FTEHours: Part-time, 3 days a week plus 16 additional days to cover productions &amp; events Scene &amp; Heard is seeking an organised, proactive and enthusiastic individual to join our dynamic team.This part-time role is at the heart of our creative and administrative operations. The successful applicant will be responsible for ensuring the smooth running of production weeks, supporting creative planning and delivery, and providing administrative support to the Artistic Director and the wider team. They will help manage productions, support volunteers, maintain systems, and contribute to the ongoing success of our acclaimed playwriting programmes for children.The Production Administrator &amp; Assistant to the Artistic Director reports to the CEO &amp; Artistic Director and collaborates closely with all members of the staff team. What you'll be doingThe&nbsp;production administrator &amp; assistant to the artistic director is responsible for:<ul><li>Coordinating all logistics and administration for courses and productions</li><li>Managing communications and documentation for volunteers and creative teams</li><li>Acting as Production Manager during show weeks and supporting technical teams</li><li>Assisting the Artistic Director with administrative and scheduling duties</li><li>Maintaining systems including Salesforce CRM and managing merchandise stock and sales</li><li>Helping to ensure a welcoming, well-run studio environment at S&amp;H HQ</li></ul> What you'll bring<ul><li>Exceptionally organised, efficient and detail-oriented</li><li>A strong communicator who thrives in a collaborative team</li><li>Calm and capable under pressure, especially during busy production weeks</li><li>Confident managing logistics, paperwork, and people simultaneously</li><li>Enthusiastic about theatre and working behind the scenes</li><li>Friendly, approachable and great at working with volunteers, children and creatives</li><li>Flexible and dependable, with a can-do attitude and a love of problem-solving</li></ul> To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.Please state in your application that you found this role through Creative Access.&nbsp;

Scene and Heard

Production administrator & assistant to the artistic director

Closing date: 20th May 2025Salary: £25,500Location: This is a remote role, with a requirement to travel for monthly team meetings in London. &nbsp;Looking to break into publishing with a role that gives you hands-on experience across editorial, marketing, and production? Join Storm’s digital-first team and help bring books to life from contract to publication.This dynamic position supports the entire publishing journey – from author contracts to final publication – and helps maintain our essential systems along the way. The role combines administrative coordination with hands-on publishing tasks across multiple areas of the business, all while supporting our publishing operations to run smoothly and giving you comprehensive exposure to the full digital publishing life cycle. &nbsp;<h3>Key responsibilities</h3>Editorial and production<ul><li>Overseeing the production process from copyedit to final files</li><li>Making and correcting ebook conversions</li><li>Scheduling freelancers</li><li>Proofreading copy</li><li>Setting up and managing projects using bespoke project management software</li><li>Managing print-on-demand (POD) cover production and uploads, and establishing records for new titles</li><li>Delivery of final files and metadata to retailers</li></ul>Marketing and promotions<ul><li>Collating and organising reader reviews</li><li>Developing and updating author and book profile pages across multiple platforms</li><li>Setting up promotions at retailers, recording and analysing promotional results</li></ul>Contracts and administrative<ul><li>Responding to website inquiries</li><li>Drafting and setting up standard author contracts</li><li>Processing and creating invoices and payment advice documents</li></ul> &nbsp;<h3>Knowledge, skills and experience</h3><ul><li>Exceptional organisational abilities and attention to detail</li><li>Proficiency with database systems (Airtable experience preferred)</li><li>Excellent communication skills, both written and verbal</li><li>Ability to work independently while juggling multiple priorities</li><li>Strong problem-solving skills and resourcefulness</li><li>Technical aptitude for learning new software</li><li>A strong working knowledge of grammar, punctuation, and English language conventions</li></ul> &nbsp;<h3>What you’ll gain</h3>You’ll develop expertise across all publishing functions while engaging holistically with our innovative digital-first approach. At Storm, we prioritise systems thinking and the innovative use of technology, meaning you’ll help shape our evolving publishing landscape. This position provides a unique foundation for various career paths in publishing while building valuable transferable skills in project management, communication, operations, and problem-solving.Please state in your application that you found this role through Creative Access.

Storm Publishing

Editorial operations assistant

Closing date: 27th May 2025Salary: £55,000 - £65,000 dependent on experience (+bonus +benefits)Location: The role will be based at our London office, Carmelite House,&nbsp;with a blend of in-office (3 days) and homeworking (2 days) per week. This is an exciting opportunity for a talented individual to lead on impactful projects at a leading educational publisher.&nbsp;At Hachette Learning (formerly Hodder Education), there’s one thing we’re certain about. No two students learn the same way. That’s why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student.Aligned with our parent company, Hachette Livre, founded in 1826, we’re proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 11 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.Hachette Learning is in its third year of digital transformation, delivering content through print, digital, and hybrid learning solutions. The PMO within the Operations Department oversees programme management, governance, process standardisation, and operational alignment to strategic objectives.As the Head of the PMO &amp; QA you will lead Project and Delivery Managers, and QA teams, ensuring structured governance, risk management, and seamless cross-functional coordination. This role is responsible for embedding best practices in programme execution, workflow optimisation, QA frameworks and technology adoption to drive efficient and scalable content production and delivery. What you'll be doing<ul><li>The ownership of the business roadmap, manage interdependencies across projects, facilitate resource allocation and forecast resource demand.</li><li>The execution of the divisional technology roadmap, ensuring projects are clearly scoped, signed off, and deliver measurable business benefits.</li><li>You and your team will set-up and lead project teams, bringing together the necessary blend of knowledge and experience, ensuring clarity on roles, and encouraging collaboration and effective ways of working.</li><li>You’ll work closely with a network of stakeholders to provide a strong technical and organisational capability to drive co-ordinated change, including all functional teams, the IT and other Hachette UK teams.</li><li>You’ll be key in the selection, onboarding and tracking of third-party suppliers to deliver elements of the programme whilst retaining a holistic perspective on systems and data design.</li><li>Change management, ensuring teams effectively adopt new publishing workflows, tools, and processes.</li><li>Strong governance to oversee progress, manage risks and track investment spend and returns, keeping the overall programme on target in terms of scope, cost and quality.</li><li>You’ll ensure that learnings and good practice are shared.</li><li>You’ll ensure that our change is informed by the Hachette Learning values and the needs of our customers remain central in our thinking and investment.</li></ul> Key responsibilities<ul><li>Oversee and support Project Managers, Delivery Manager and QA teams, driving consistency in execution, risk management, and reporting.</li><li>Implement and maintain governance frameworks, ensuring structured project ownership, decision-making, quality control, reporting, and risk mitigation.</li><li>Manage project interdependencies, ensuring resource efficiency and seamless operational alignment.</li><li>Monitor project costs and budgets, ensuring financial accountability and ROI.</li><li>Ensure seamless integration of digital assets, publishing workflows, and technology platforms into BAU.</li><li>Act as a centre of excellence across all business and digital systems and workflows, ensuring continuity and improvement of processes and documentation.</li><li>Ensure compliance with publishing, digital, and data protection regulations, collaborating with IT and Legal.</li><li>Provide governance support to leadership, ensuring strategic alignment and data-driven decision-making.</li></ul> Who are we looking for<ul><li>Able to demonstrate a successful track record in delivery and management of business transformation, digital and technology projects, both large and small. Ideally this will have been delivered in an EdTech or education setting.</li><li>Expertise in programme governance, complex workflows, risk management, and project methodologies, ensuring efficient project execution.</li><li>Experience in QA frameworks and QA best practices.</li><li>Strong leadership and a commitment to continuous improvement.</li><li>A proactive planner who is comfortable working at strategic and operational levels.</li><li>Excellent stakeholder management and ability to collaborate effectively with interdisciplinary teams.</li><li>Excellent organisational, planning, and decision-making skills to drive programme efficiency and execution.</li><li>Able and willing to play a key role in shaping the future of the business through fostering a team culture that always seeks to bring the best in each other.</li></ul> We’d expect you to have the following skills / knowledge:<ul><li>Good understanding of programme management approaches as applied to digital development, e-commerce and user-centric learning. You will be familiar with the principles and implementation of lean practices and processes and used to working with both waterfall and agile project management methodologies.</li><li>Good grasp of IT architecture, data management and cyber security.</li><li>Excellent communicator, able to work cross-functionally, involving a wider range of stakeholders at all levels in the organisation and beyond.</li><li>Proven and demonstrable commercial negotiation skills, including management of tenders, and familiar with legal language and requirements.</li><li>Strong management skills, with an empowering, delegative and mentoring style.</li></ul> You’ll need to be:<ul><li>Able to lead inter-disciplinary teams</li><li>Well-organised – consistently meet tight deadlines</li><li>Excellent problem-solver with a can-do attitude</li><li>Structured and disciplined in approach to planning own and team workload</li><li>Good team-member, respected and trusted by colleagues</li><li>Passionate about achieving real change to the business and its users in Education</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

Carmelite House

Hachette UK

Head of programme management office and quality assurance

Closing date: 29th May 2025Salary: £27,000 (+bonus +benefits)Location: The role will be based at our London office, Carmelite House. Provide top-quality reception service at Carmelite House in London.Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 11&nbsp;autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business.It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. What you'll be doing<ul><li>Provide a high-quality reception service at Carmelite House.</li><li>Warmly greet staff and visitors to Carmelite House upon arrival and departure.</li><li>Work closely with FOH security officer.</li><li>Contact the visitor’s host, inform them of visitor’s arrival and invite visitors to sit in the waiting area. Follow up where required.</li><li>Follow process for security pass requests for new starters and replacement passes; print security passes ready to be collected.</li><li>Issue and manage the distribution and return of day passes for staff and visitors upon request, ensuring the pass log is updated. Follow up with and cancel any unreturned passes.</li><li>Ensure all questions and queries are responded to and resolved quickly, efficiently and professionally. Where necessary, escalate to the Building Manager.</li><li>Monitor Condeco for visitor bookings, ensuring visitors are ‘arrived’ ‘collected’ and ‘departed’, and log any visitors on Condeco who haven’t been booked in advance.</li><li>Monitor the starters and leavers spreadsheet and update Integra accordingly.</li><li>Use SAP to raise Purchase Orders when requested.</li><li>Review and respond to all emails within one hour, escalating to the wider facilities team where necessary.</li><li>Ensure SOPS for reception services are current, accurate and reviewed regularly.</li><li>Keep the reception desk clear, tidy and clean ensuring any keys, passes or sensitive information is secured and kept out of sight.</li><li>Ensure appropriate lunch break cover has been arranged with the wider Facilities team, and the reception desk is always manned whilst the building is operational. To monitor standards within the reception area and escalate any issues of cleanliness or poor-quality service delivery to the cleaning team.</li><li>Re-direct couriers or contractors that should be received at the rear loading bay entrance.</li><li>Assist the wider Facilities team with general administration tasks as required.</li><li>Understand and be confident in receptionist’s role in fire evacuation EOP.</li></ul>The above list is not exclusive or exhaustive and the job holder may be required to undertake such other tasks as may reasonably be required. Who we are looking for<ul><li>You have good IT skills including Microsoft Office.</li><li>You are polite, courteous and have a personable manner</li><li>You work well under pressure.</li><li>Working style that encourages teamwork both within the role and across business functions</li><li>Collaborative working spirit that enhances and builds effective working relationships both internally and externally</li><li>The ability to multi-task effectively and prioritise workload</li><li>A “can do” attitude using own initiative, innovative and self-motivated</li><li>You have excellent written and spoken communication skills.</li><li>You have a good customer focus.</li><li>Proficient in use of word, excel and outlook.</li><li>Experience in previous front of house role</li></ul> What we offerOur staff are our greatest asset, and our benefits reflect this:<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li><li>Private medical insurance</li><li>Dental insurance</li><li>Generous pension schemes</li><li>Rent deposit loans</li><li>2 community days per year</li><li>Summer hours (finishing at 1pm on Fridays during the summer months)</li><li>Retail discounts through Hachette rewards</li><li>Cycle to Work scheme</li><li>Eye care vouchers</li><li>Wide-ranging training library</li><li>Development programmes (including mentoring)</li><li>Up to 70% off book purchases</li><li>A charity bookshelf</li><li>12 Staff-led employee networks that are voluntary, including&nbsp;Gender Balance, Thrive, Pride, All Together, Wellbeing&nbsp;and religious networks</li><li>Season ticket loans</li><li>And much more!</li></ul> Our commitmentHachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit&nbsp;<a href="http://www.booktradeentrysupport.org/" target="_blank">www.booktradeentrysupport.org</a>Please state in your application that you found this role through Creative Access.

Receptionist (12 month FTC)

Closing date for application: 10:00am on the Monday 19 May 2025Salary: £26,995 per annumFirst round interviews: Week commencing Monday 26 May 2025 Shakespeare’s Globe is currently seeking a new coordinator for our Higher Education department on a permanent, full-time basis.The Higher Education Coordinator will ensure the effective running of our daily activities through in-person and online support, administrative planning, and assistance for the department. They will welcome and support participants, collaborate to support organisation-wide activities, ensure colleagues are aware of activities, and share responsibility with other team members for the effective running of all spaces for scheduled activities.&nbsp;Regular early morning and evening working is required as part of this role, scheduled in advance. For additional hours, time in lieu is agreed. There are no extra payments for additional hours worked. Flexible working may be considered where appropriate to ensure full support for on-site activities.&nbsp; The team:Education is at the heart of Shakespeare’s Globe. We run a year-round programme of activities and courses for schools, families, universities, drama schools, scholars and the general public. Our programmes are aligned with values of social justice, access and Shakespeare for all.&nbsp;&nbsp; Responsibilities<ul><li>Company manage our Higher Education groups, working on-site to ensure participants are well supported throughout our courses with their educational needs and pastoral care.</li><li>Support the booking processes across all activities to ensure that successful bookings are made and managed according to the needs of the department.</li><li>Support in the preparation, and re-setting of spaces for lectures, workshops, and scene rehearsals. This may include the provision of hospitality, technical support, props, and handouts.</li><li>Liaise with freelancers, theatre professionals, and visiting speakers relating to the planning and delivery of courses and events.</li><li>Provide on-site logistical and operational support to delivery teams as required to support the changing day-to-day operation.</li><li>Process payments and expenses and ensure the prompt payment of freelance staff using financial software.</li></ul> &nbsp;Knowledge, skills and experience<ul><li>Professional, customer-focused approach, ensuring promotion of education work.</li><li>Strong organisational skills with proven ability to own, plan, and prioritise a varied workload.</li><li>Strong administrative skills with a good working knowledge of Windows-based software (particularly Excel); some familiarity with digital meeting platforms (e.g., Zoom or Teams) and customer relationship management (CRM) systems.</li><li>Interpersonal skills with the ability to deal with a wide range of people at all levels.</li><li>Customer-focused with a professional approach to tasks.</li><li>A supportive team member and good team worker.</li><li>Strong attention to detail.</li><li>Enthusiasm and willingness to learn.</li><li>A knowledge of how education organisations function.</li><li>The ability to respond rapidly and effectively to changing situations.</li><li>A creative individual with a passion for Theatre and/or the Arts.</li></ul>&nbsp; To apply:For more information, please download the job description via the Apply button. To apply, Please complete the online application form on our main jobs page by the deadline:&nbsp;&nbsp;We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.Please include in your application that you found this role through Creative Access.If you have a query, please email <a href="mailto:recruitment@shakespearesglobe.com" target="_blank">recruitment@shakespearesglobe.com</a>.

Shakespeare's Globe

Higher education coordinator

Closing date: Monday 12 May 2025 at 10amInterviews: Tuesday 27 May or Thursday 29 May 2025. Interviews will be held in-person at the Arts Council’s central London office.Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)Salary: £29,092 &nbsp;per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.&nbsp;Location: London (The role will be based at the office base listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) &nbsp;We are seeking a proactive personal assistant for the London Area Director.To succeed in this role, you will have senior level administrative experience in a similar role. You will have managed a busy diary with many conflicting demands in a fast-moving environment and you will need to have experience of governance work – organising and managing committee meetings and drafting minutes to a publishable standard.You will be highly organised, with the ability to plan and prioritise, as well as exercise effective judgement when managing complex tasks. Experience and/or a good understanding of the public sector and/or arts and culture sector is desirable.The role will be hybrid (office/working from home) however you will be required to attend and manage in-person meetings regularly in London. &nbsp;Interviews will be held in-person at the central London office.&nbsp;Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website <a href="https://hive.evenbreak.co.uk/" target="_blank">here</a>Disabled people, those from Black, Asian, and minority ethnic backgrounds, and people under 30 are under-represented in our workforce so we particularly encourage applications from people in these groups.About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click <a href="https://www.artscouncil.org.uk/working-us/benefits" target="_blank">here</a>.Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact&nbsp;<a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application&nbsp;<a href="https://artscouncilengland-my.sharepoint.com/:b:/g/personal/catherine_kane_artscouncil_org_uk/Eb75zAi8uDxFhhBbkFOmReABiLZsa5eqio-1OeGns5lgLA?e=gbgIFG" target="_blank">guidance</a> and more about our commitment to diversity on our website <a href="https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity" target="_blank">here</a>.&nbsp;Please include in your application that you found this role through Creative Access. &nbsp;Job ref: LL63Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact <a href="mailto:recruitment@artscouncil.org.uk" target="_blank">recruitment@artscouncil.org.uk</a>&nbsp;&nbsp;

Arts Council England

Personal assistant to the London area director

Closing date for applications: 10th May 2025 at 11.59pmStart Date: May 2025Salary: £26,250 - £30,000 per annum (subject to experience)​Love systems, structure, and the magic of live experiences? Join a global team where operational excellence meets creative ambition.Charcoalblue is widely regarded as the most exciting and innovative theatre, acoustics, and experience consultancy in the world. We specialise in the performing arts, live entertainment, media, technology, education, experiential, hospitality, workplace and cultural sectors. ​​We imagine, design, and deliver captivating spaces that entertain, educate, and transform individuals through collective experiences. Guided by listening, collaboration, and a passion for innovation, excellence, emotion, and theatricality, we strive to create extraordinary moments. ​Since our inception in the UK in 2004, Charcoalblue is now the largest organization of its kind, delivering projects to every corner of the globe. We operate as a cohesive and collaborative team with studios in London and Bristol in the UK, New York, Chicago, and San Francisco in the US, and Melbourne in Australia.​Description&nbsp;of Role ​This is an exciting opportunity to join our global systems team, part of our Operations Team.&nbsp;As the Systems Assistant, you will report to the Director of Operations and provide essential support to Charcoalblue’s five Business Units and the Business Support Team. You will be providing support for the administration of Charcoalblue systems, including Project Information Management (PIM) System, ISO Quality Management System, and our Enterprise Resource Planning (ERP) system. &nbsp;Additionally, you will be responsible for supporting and maintaining our Health &amp; Safety policies and processes, and ensuring and maintaining overall system and operational compliance. You are ideal for this position if you are looking to gain experience in a systems administration/data management role.​​Key Responsibilities ​<ul><li>​Support the Director of Operations with the delivery of several systems used across the business.</li><li>​Assist in the implementation, user support, and management of Charcoalblue systems including Project Information Management (PIM) System, ISO9001 Quality Management Systems,</li><li>​Coordinate and schedule annual reviews, internal audits, updates of system policies (Including our AI policy) and documentation.</li><li>Support of general Health &amp; Safety policies and processes, including CHAS – Health &amp; Safety assessment &amp; SSIP Compliance</li><li>Managing policies relating to building regulations in alignment with the Building Safety Act and Construction (Design &amp; Management) regulations 2015.</li><li>Ensure system records are correctly maintained</li><li>Assist with integrating the benefits of ISO9001 across the company</li><li>Coordination with internal, regional Health &amp; Safety representatives</li><li>Respond to queries regarding compliance with the regulations</li><li>Research into new tools requested by users from across the business</li><li>Maintain our library of legislation, regulations, codes of practice, and relevant standards across all regions; Periodically check for updates &amp; archive out of date regulations</li></ul>This list is not intended to be exhaustive and may be subject to alteration over time.&nbsp;Knowledge, skills and experienceWe value diverse experiences and educational backgrounds. If you meet most of the qualifications listed below, we encourage you to apply. At Charcoalblue, we are committed to fostering an inclusive environment where every team member can thrive. &nbsp;Essential<ul><li>Professional experience in systems administration, data management, business operations support, or related field.</li></ul>Desirable<ul><li>Understanding of ISO9001, Health &amp; Safety compliance, or other regulatory frameworks.</li><li>Basic understanding of project management principles is advantageous.</li><li>Experience working within a professional services or design consultancy environment is preferred; interest or experience in the theatrical or experiential field is a plus.</li></ul> &nbsp;Knowledge, skills and experience​<ul><li>Strong organisational and time-management skills.</li><li>Excellent attention to detail and accuracy in handling data.</li><li>Clear and professional communication skills for liaising with internal teams and external partners.</li><li>Ability to learn and adapt to new systems and processes quickly.</li><li>Proactive approach to continuous improvement and professional development.</li><li>Ability to develop connections with colleagues and clients based on trust and inclusivity.</li><li>Clear and persuasive communication when presenting ideas and negotiating outcomes.</li><li>Creative thinking and problem-solving, evaluating multiple solutions.</li><li>Demonstrated ownership and accountability in decision-making and task completion.</li><li>Understanding of business functions, operations, and their impact on commercial success. &nbsp;</li></ul>Employment Details&nbsp;This role is being offered as a permanent, full-time role of 40 hours per week. Our standard full-time working week is 40 hours, flexible between 8am and 8pm Monday-Friday, plus an hour per day (unpaid) for lunch, with an understanding that flexible working hours will apply to meet our clients’ needs and to accommodate the company’s global time zones. Charcoalblue does not provide for the payment of overtime. The nature of the job and the Partnership’s business could occasionally entail some work outside normal working hours.There is a three-month probationary period for permanent roles. We are currently working in a hybrid working model, with a minimum of one day per week in one of our UK studios (London or Bristol). Additionally, some site visits and project meetings may be in person, as required.&nbsp;We will provide you with the necessary IT hardware and software to enable you to carry out your role successfully in line with your duties.Please note, the successful applicant must be based in the UK to effectively meet the current needs of our work and local team, and you should be able and willing to travel to external meetings and our UK studio/s regularly as required, with notice. Annual Leave EntitlementTake-What-You-Need (TWYN) Leave Policy:With prior arrangement, there is an opportunity for employees to benefit from additional paid leave days over their statutory holiday/annual leave allowance. You will receive 20 days’ annual leave minimum per annum (prorated in the first year and also prorated in a part-time position), plus statutory Bank Holidays. We traditionally close our studios between Christmas and New Year’s Day, resulting in an additional average 4-5 holiday days per annum. Employee Benefits To support you in successful hybrid/distributed working, you will receive a laptop and any other associated IT peripherals required for the role upon you joining Charcoalblue. Following successful completion of your three-month probationary period, you will be eligible to participate in our company benefits package, including:<ul><li>Charcoalblue’s annual bonus scheme, subject to the Partnership’s performance year on year.</li><li>Charcoalblue’s pension auto-enrolment scheme.</li><li>An allocation of live event tickets per month, offered to encourage you to immerse yourself in the live events industry as far as possible.</li><li>A contribution to your home internet and home utilities to enable you to work from home effectively in line with our distributed working model.</li><li>Upon successful completion of your second year, you will be eligible to join our Private Health Insurance plan, in line with our company policy.</li><li>Other benefits are accumulative as you progress with the company.</li></ul> Salary: The salary range for this role is £26,250 - £30,000 per annum (subject to experience) for a 40-hour week. Please state your salary expectations in your covering letter in line with your experience. Charcoalblue intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the total rewards that Charcoalblue provides to compensate and recognize employees for their work. Charcoalblue provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit our website’s careers page for more details. To applyTo apply, please complete the online application form and submit a short CV (1-2 pages max.) and a cover letter.We look forward to receiving your application.&nbsp;We will only accept applications via our online system. Interviews will either be held in person at our London or Bristol Studio, or remotely (via Microsoft Teams) in May 2025 -&nbsp;the time, date and location will be confirmed for shortlisted candidates.&nbsp;&nbsp; Equity, Diversity &amp; Inclusion OverviewWe are committed to becoming an increasingly inclusive organisation. We continuously work to eliminate unfair and discriminatory practices within the company while encouraging full and equal contributions from our diverse community.&nbsp;Our mission is to foster an inclusive ethos by creating a welcoming work environment across our global practice. We provide recruitment opportunities that are open to all and encourage applications from candidates of diverse backgrounds to ensure our global team reflects the clients we collaborate with and the communities we serve.&nbsp;If you require this application in a different format or need support during the application process, please contact Ashleigh Staddon at <a href="mailto:ashleigh.staddon@charcoalblue.com" target="_blank">ashleigh.staddon@charcoalblue.com</a>. If you have any questions about accessibility or how the role may accommodate your personal circumstances, please reach out.&nbsp;Charcoalblue strives to provide an environment free from discrimination and is committed to ensuring that all clients and customers can access the services and products we offer, across our three regions. We believe that all individuals – employees and clients alike – are entitled to be treated with respect and dignity.Please include in your application that you found this role through Creative Access.

Charcoalblue

Systems assistant

Closing date: 11th May 2025Salary: £22,535 - £24,338 per annum depending on experience&nbsp;Dive into the world of live events with this exciting admin role!STAR is the self-regulatory body for the UK live events ticket industry. Our Code of Practice sets high standards for customer service and information for members, including major ticketing companies. We also offer an approved alternative dispute resolution service.The Administration Assistant’s role will be split between providing comprehensive administrative support to the work of STAR alongside contributing to STAR’s role as an approved body for Alternative Dispute Resolution (ADR). This role involves managing communications, website updates, membership administration, and coordinating various meetings and events as well as helping resolve consumer disputes with STAR’s members, particularly when additional resource is required in this area.The ideal candidate will be detail-oriented, with excellent organisational skills, and capable of managing multiple tasks efficiently. This position requires a proactive individual who can work independently while maintaining a high level of accuracy and professionalism.&nbsp;Knowledge, skills and experience<ul><li>Proven experience in an administrative or executive assistant role.</li><li>Good IT skills with an aptitude for learning more.</li><li>Strong communication skills, both written and verbal.</li><li>Excellent organisational and time-management abilities.</li><li>Familiarity with social media platforms and experience in managing business accounts.</li><li>Experience in membership or customer relationship management is an advantage.</li><li>Attention to detail and a high level of accuracy in work.</li><li>Ability to work independently and handle multiple tasks simultaneously.</li></ul>&nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.Please state in your application that you found this role through Creative Access.

8 Operations / Facilities / Admin Opportunities in United Kingdom