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Closing date: 8th July 2025Salary: £44,000 to £47,600 per annum This is a fantastic opportunity to contribute to the success of one of London’s most dynamic arts and cultural venues.We are looking for an experienced and enthusiastic duty manager to join our Visitor Experience and Ticketing team on a full-time, permanent basis. In this role, you will help lead the day-to-day operations of our vibrant and iconic site. As a key member of the team, you’ll play an important role in ensuring a safe, inclusive, and welcoming environment for all visitors, staff, and performers. Responsibilities<ul><li>Ensure the safety and security of our busy, public-facing site at all times</li><li>Present and maintain all working areas to a high and consistent standard</li><li>Act as an ambassador for the Southbank Centre’s values by fostering a warm, inclusive and welcoming environment</li><li>Deliver a well-organised, informed and thoughtful experience for all visitors, audiences and colleagues</li><li>Lead by example to build a respectful, collaborative and visitor-focused culture within the team</li></ul>Please download the Job Description via the 'Apply' button for a full overview of this role responsibilities. Knowledge, skills and experienceWe're looking for someone who:<ul><li>Has experience in venue management, ideally within a complex arts or performance environment</li><li>Can demonstrate confidence and adaptability when supporting and motivating large teams in busy, audience-focused settings</li><li>Possesses working knowledge of Health &amp; Safety and Fire Regulations, and ideally holds (or is eligible to hold) a Personal Licence</li><li>Makes thoughtful, timely decisions and works proactively to identify and remove barriers that might affect team performance or visitor experience</li><li>Adapts their leadership style to different situations, creating space for all team members to contribute</li><li>We also value candidates who bring skills in training or presenting to groups, and who are comfortable using communication and IT tools to support team coordination.</li><li>An interest in the arts, alongside an understanding of the importance of equity, diversity and inclusion in public cultural spaces, is highly desirable.</li><li>The role requires flexibility, including regular evening and weekend work, and a commitment to making the Southbank Centre a welcoming place for everyone.</li></ul> BenefitsAs well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:<ul><li>A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment</li><li>28 days annual leave, plus bank holidays (pro-rata for part time employees)</li><li>Enhanced sick pay</li><li>Enhanced family leave benefits</li><li>Up to 30% discounts at onsite retail, food and beverage vendors</li><li>Staff ticket offers for Southbank Centre events</li><li>Free entry to Hayward Gallery</li><li>Free/discounted entry with other reciprocal organisations</li><li>Free staff yoga</li><li>Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7</li><li>Season ticket loan</li><li>Cycle to work scheme</li></ul> At The Southbank Centre we aim to provide safe participatory and creative opportunities for all the children and young people who take part in our programmes and visit our site. As this role requires working closely with children and/or vulnerable adults, you would be required to apply for a Criminal Record Check via the Disclosure and Barring Service, if you were offered the role. This is in line with our Safeguarding Policy and is a key requirement of this role.We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email <a href="mailto:peopleteam@southbankcentre.co.uk" target="_blank">peopleteam@southbankcentre.co.uk</a> and we will be in touch with you to make the necessary arrangements.By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.Please state in your application that you found this role through Creative Access.

The Southbank Centre

Visitor experience duty manager

Closing date: 6th July 2025Salary: £27,125.00 per annum&nbsp;Reports To: Campaign LeadDepartment: Sales OperationsLocation: London / ManchesterStatus: FTC until 02/12/2025 (Secondment if internal)Job Grade: P3 Channel 4's Campaigns Operations team is hiring a detailed and proactive assistant.The key function of the Sales Department is to generate the maximum amount of revenue from Channel 4’s programmes and products and on behalf of UKTV and Discovery’s advertising opportunities. Whilst at the same time, delivering great customer service and working with the wider business to deliver the Channel 4 remit.It employs approximately 225 people who work across a range of related functions, including Agency &amp; Client Sales, Business Development, Digital, Partnership, Trading, Sales Development, and Campaign Operations. Most employees are based in London, but there are also growing sales teams in Manchester as well as an outsourced business in Dublin.The Campaign Operations Team is responsible for the creation and delivery of maximum revenue across all means of viewing. The purpose of the Campaign Assistant role within the Campaign Operations team is to book and administer both Linear and Digital campaigns in conjunction with the Airtime Sales team. This will be done under the guidance of a Campaign Executive. This level of service is to be attributed to all channels and platforms across our portfolio.The Campaign Assistant will help the Campaign Executive in all aspects of delivery and monitoring of deals to ensure the most efficient delivery of deals across all revenue streams. The most essential requirement is to ensure that the C4 sales department generates the maximum amount of revenue across all our revenue streams. Responsibilities<ul><li>To develop a thorough understanding of all trading aspects of the Channel 4 revenue flow.</li><li>To develop a thorough knowledge of all Linear and Digital booking systems.</li><li>To monitor the delivery levels of all Digital and Linear campaigns on a daily, weekly, monthly basis highlighting any anomalies.</li><li>To ensure all Digital and Linear activity is booked and adheres to the internal booking cycle.</li><li>To understand and prioritise any late Linear or digital problems highlighted by Airtime Sales.</li><li>Problem-solving throughout the month to maximise revenue for the channel.</li><li>Develop relationships with counterparts across all C4 Departments (including Airtime Sales &amp; Traffic) to ensure conflicting demands are met across all revenue streams.</li><li>Communicates both verbally and in writing with all internal departments across all disciplines.</li><li>Resolves routine airtime and digital problems at a campaign level.</li><li>Escalate more complex problems to line management.</li><li>Prioritise workload in conjunction with Campaign Operations Executives.</li></ul> Essential skills and experienceTechnical &amp; Professional Skills<ul><li>High level of accuracy and attention to detail.</li><li>Strong administration skills.</li><li>Experience of using online systems.</li><li>Ability to multi-task, prioritise and work to strict deadlines.</li><li>Experience in delivering excellent customer service.</li><li>Relevant experience in a TV Trafficking or campaign team role is a benefit.</li><li>Ability to work under pressure.</li><li>Previous experience of carrying out administrative duties.</li></ul>Autonomy/Judgement/Decision Making<ul><li>Ability to make judgement calls within a framework/guidelines.</li><li>Good PC skills (Word, Excel, Outlook).</li><li>Excellent communication skills.</li></ul>Relationship Management<ul><li>Experience in building and maintaining good internal &amp; external working relationships in order to support efficient working and maximise revenue.</li><li>Liaises continually with their exec and line manager team to ensure all time-sensitive tasks are covered.</li></ul>Complexity/Problem Solving<ul><li>The role requires an ability to adjust and learn quickly.</li><li>Business Impact/Strategic Perspective.</li><li>The role has deadline-critical daily objectives that must be adhered to.</li></ul> We welcome and encourage applications from candidates who are under-represented in the creative industries.&nbsp;Please state in your application that you found this role through Creative Access.&nbsp;

National HQ

Bristol Creative Hub

Manchester Sales Office

G;asgow Creative Hub

Channel 4

Classified W for weird

Be more rainbow

Campaign assistant

Salary range: £20,000 (20 hours a week) &nbsp;This role is about keeping things flowing. We work in voice production for games — a space where stories come alive through characters, performances, and rich, believable worlds. It’s deeply creative, often fast-paced, and not always predictable. Things change. Challenges come up. That’s just part of the job. Because of that, we keep our culture simple: no drama, just courtesy and pragmatism. We don’t have time for ego or chaos. We value people who can stay cool under pressure, communicate clearly, and help bring shape to the creative storm — not add to it. Whether it’s navigating shifting scripts, last-minute casting changes, or tight deadlines, we rely on calm, kind, capable people who know how to solve problems and keep things moving. That’s what keeps the work fun, the team strong, and the stories great. That’s where you come in. We’re looking for someone to hold the threads together. Not just as an administrator, but as a collaborator. Someone who can keep track of what’s happening, what’s needed, who’s where, and when. It’s a job for someone organised, sure. But more than that – someone who cares. About people. About the process. About making things happen without fanfare and knowing the value of the quiet work behind the scenes. What you’ll be doing:<ul><li>Keeping voice projects on track – from first conversation to final delivery</li><li>Booking studios, actors, directors – making the right people available at the right time</li><li>Talking to agents – managing schedules, building relationships, keeping things smooth</li><li>Looking after diaries</li><li>Making sure everyone has what they need during production</li><li>Tracking budgets, answering accountant questions</li><li>Being the steady hand behind the scenes when things get busy &nbsp; &nbsp;</li></ul>What we’re looking for:<ul><li>You know how to get things done</li><li>You’re good with people – whether that’s actors, agents, accountants, or clients</li><li>You’re confident with spreadsheets, schedules, and systems</li><li>You don’t need someone looking over your shoulder – you’re self-motivated and dependable</li><li>You can hold multiple things in your head</li><li>You care about the work – and the people doing it</li><li>Relevant experience: Facility Bookings or Talent Agent’s Assistant &nbsp;</li></ul>This isn’t just admin...This is holding space.For creativity, for connection, for making something memorable. &nbsp;We welcome and encourage applications from candidates who are under-represented in the creative industries.Please make sure that you state in your application that you found this role via Creative Access.

Fire Poets Ltd

Production & operations assistant (Voice in Games)

3 Operations / Facilities / Admin Opportunities in United Kingdom