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Closing date: 17th January 2025Salary: £23,500 per annumLocation: Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office).Hours: 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.&nbsp;Do you strive to provide outstanding service with a personal touch?Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.We, Hachette UK Distribution, are the leading book distribution company in the UK.&nbsp;We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade. Our exciting growth plans for 2025, which include the onboarding of a number of well-known client publishers, mean that we are now looking to expand our Customer Services team. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. Hachette UK Distribution is part of the Hachette UK publishing group.Why should you be excited about this opportunity?&nbsp;Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry. This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base. This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and performing other duties.As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.&nbsp;&nbsp;What you'll be doing<ul><li>Proactively liaising with both customers and publishers to maintain a first class working relationship</li><li>Preparing and processing orders/claims received from customers and publishers</li><li>Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time</li></ul>&nbsp;Who we are looking for<ul><li>You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service.</li><li>You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.</li><li>It is highly likely that you will already have proven experience of working in the following roles and or industries:<ul><li>Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.</li></ul></li></ul>&nbsp;What we offerOur people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:<ul><li>33 days annual holiday including Bank Holidays</li><li>a reward programme giving discounts, savings and cash back at numerous retailers</li><li>generous discounts on books we publish</li><li>Pension Plan and Life Assurance schemes</li><li>Company enhanced family policy including maternity, paternity and shared parental</li><li>Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)</li><li>Cycle to Work scheme</li><li>DSE eye care vouchers</li><li>a wide-ranging training library</li><li>development programmes including mentoring</li><li>many employee networks to join</li><li>free onsite parking</li><li>free tea and coffee</li><li>Staff Events e.g. Burrito van, Pie van, Ice Cream van, Staff Party</li><li>Creating an environment of inclusion so everyone can be their true self #Ibelong #AndSoDoYou #OneTeam</li></ul>&nbsp;Our commitmentHachette employs people on the basis of their abilities.&nbsp;We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.If you are shortlisted and need us to make any adjustments to help you attend for interview, please&nbsp;let us know.We will notify all candidates of the outcome of their application.Please state in your application that you found this role through Creative Access.

Carmelite House

Hachette UK

Customer services advisor

Closing date: 13th January 2025 at 11.59pmSalary: £26,500Duration: 12 monthsWorking hours: 9am - 5:30pm, &nbsp;Monday to Friday (5pm finish&nbsp;on Friday)Location: London (working from the office 3 days per week)Start date: 3rd February 2025&nbsp;&nbsp;Make your mark in legal publishing by crafting compelling content, connecting with top law firms, and gaining hands-on experience in global legal intelligence.<a href="https://www.lbresearch.com/" target="_blank">Law Business Research</a> is a technology-enabled information services business powering the global legal industry. They deliver must-have intelligence to clients when they need it, through a combination of time-sensitive insight, proprietary data and analytics, expert research, and sophisticated tools, across a range of specialist platforms.In this internship, you will support editorial and admin processes within the research content and legal content teams of Law Business Research.&nbsp;Key activitiesContribute to editorial content:<ul><li>Liaise with law firms to arrange and carry out interviews</li><li>Write up interviews and prepare selected content for reports</li><li>Create articles for publication online</li><li>Edit and proof content ready for publication</li><li>Contribute to other content projects as necessary (eg, podcasts, videos and reports)</li></ul>Support the editorial and production processes for content, for example:<ul><li>Liaise with law firms to coordinate the survey data submission process</li><li>Coordinate sharing of data submissions with offshore teams for reports</li><li>Publish content on our platforms</li><li>Assist with the coordination and delivery of events</li><li>Assist with social media and marketing activity</li></ul>Work with internal and external editorial contacts on content creation process:<ul><li>Review amended documents ahead of publication</li><li>Manage the publication process for new resources</li></ul>&nbsp;What we're looking for<ul><li>Excellent administrative and organisational skills</li><li>Good written and verbal communication skills with the ability to proofread documents</li><li>Experience of liaising with a variety of stakeholders (internal and external)</li><li>An interest in the legal industry</li><li>Basic Excel knowledge</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a> &nbsp;</li></ul>This opportunity is only open to individuals from a group that is under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people,&nbsp;those undergoing gender reassignment / transitioning&nbsp;and individuals from lower socioeconomic backgrounds.The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

Law Business Research

Editorial assistant

Closing date for applications: 27th January 2025 at 11.59pmSalary: National or London Living Wage depending on locationDuration: 6 monthsWorking pattern: Part-time, 3 days per week (Monday, Tuesday, and Thursday)Location: Option of working from either Forward’s London, Margate, or Liverpool bases, with at least two days working remotely.Start date: 17th March 2025&nbsp;This is an exciting opportunity for a highly organised, tech-savvy problem-solver, with an enthusiasm for poetry and building social media communities.&nbsp;<a href="https://forwardartsfoundation.org/" target="_blank">Forward Arts Foundation</a> is a national charity committed to building diverse mass audiences, showcasing the best new work and developing underrepresented talent in poetry.The trainee will provide marketing and administrative support towards Forward’s national flagship projects: National Poetry Day and the Forward Prizes for Poetry.The trainee will creatively shape NPD and Forward Prizes’ social media, leading community growth whilst working closely with some of the UK’s highest-quality established and emerging poets.&nbsp;Key activities<ul><li>Overseeing company social media channels, including, Instagram, Twitter, and other relevant platforms</li><li>Creating dynamic written, graphic, and video content</li><li>Working with the Head of Programme and external marketing specialists and agencies to manage social media of large projects, events, and community management</li><li>Writing and distributing e-newsletters to subscribers</li><li>Managing general inboxes and incoming queries</li><li>Supporting logistics on organisation-wide meetings</li></ul>&nbsp;What we're looking for<ul><li>An interest in poetry and basic knowledge of contemporary poets</li><li>Strong organisational skills</li><li>A skilled problem-solver</li><li>A good understanding of written and spoken English</li><li>An interest in developing digital and content creation skills</li><li>GCSE (or equivalent) Maths and English</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This opportunity is open to Black, Asian and ethnically diverse candidates.This role is part-funded by the&nbsp;Mo Siewcharran Memorial Fund which support internships for young talent from ethnicities that are under-represented in the theatre, publishing and music industries.

Forward Arts Foundation

Trainee marketing & communications assistant

Closing date for applications: 20th January at 11.59pmSalary/bursary: Equivalent to £26,000 per annumStart date: February 2025Duration: 12 monthsWorking hours: 9am - 6pm&nbsp;Learn valuable skills and gain hands-on experience in the field of post-production in this 12-month traineeship with The 10 Group.&nbsp;<a href="https://the10group.com/" target="_blank">The 10 Group</a> is a fully integrated global marketing and communications agency that builds ambitious businesses and brands. The agency develops brave, simple strategies leveraging human-empowered technology. Its digital-first activations cut through the noise, commanding attention in news tickers and social feeds. The 10 Group produces a wide range of content, including films, social media assets, and design.Recruiting in partnership with Creative Access, The 10 Group is seeking a passionate and detail-oriented Edit Suite Intern to support its post-production team. This role offers hands-on experience with industry-standard editing software, involving tasks such as editing, organising, and preparing video and audio content. The intern will collaborate closely with editors, producers, and other team members to ensure a smooth workflow and timely delivery of projects.&nbsp;Key activities<ul><li>Assist in logging and organising footage, audio, and assets</li><li>Support the editing team with basic editing tasks, including cutting, trimming, and sequencing</li><li>Help with the creation and management of project files and media</li><li>Maintain a well-organised edit suite and ensure all equipment is functioning</li><li>Participate in team meetings and gain exposure to the post-production process</li><li>Perform other duties as required by the team</li><li>Help with archiving of content.</li></ul> What you will learnVideo editing software proficiency<ul><li>Learn industry-standard tools: Gain practical experience with editing software such as Adobe Premiere Pro, After Effects &amp; DaVinci Resolve.</li><li>Basic and advanced editing techniques: Learn how to trim, cut, sequence, and edit audio-visual content efficiently.</li><li>Colour correction &amp; grading basics: Understand how to enhance the look of footage using color grading tools.</li><li>Special effects and transitions: Get familiar with creating smooth transitions and simple effects.</li></ul>Media management &amp; organisation<ul><li>File management: Learn how to organize media assets effectively, ensuring easy access and smooth workflow during editing.</li><li>Project setup: Understand how to structure and set up editing projects, including handling large amounts of media.</li></ul>Post-production workflow<ul><li>Collaboration with editors and producers: Gain insight into the collaborative nature of editing by assisting in team-based projects.</li><li>Rough cuts and assembly: Learn how to assemble a rough cut of a project and assist in refining the final version.</li><li>Exporting and delivery: Understand how to export videos in various formats for different platforms (web, broadcast, social media, etc.).</li></ul>Creative development<ul><li>Storytelling through editing: Learn how to shape a narrative through the editing process, focusing on pacing, timing, and rhythm.</li><li>Visual and audio aesthetics: Understand the importance of both visual appeal and audio clarity in creating a polished final product.</li></ul>Technical skills<ul><li>Troubleshooting editing equipment: Develop basic skills in maintaining and troubleshooting editing hardware and software.</li><li>Understanding codecs and compression: Learn about video codecs, bitrates, and how compression affects video quality.</li></ul>Professional industry knowledge<ul><li>Real-world experience: Gain a behind-the-scenes look at how professional post-production teams operate.</li><li>Feedback and revision process: Learn how to receive constructive feedback and implement revisions based on client or director input.</li></ul>Networking &amp; industry exposure<ul><li>Collaboration with other departments: You will also have the chance to interact with producers, directors, sound designers, and other team members, expanding your network.</li></ul>Portfolio development<ul><li>Build a reel: As an intern, you’ll have the opportunity to work on a variety of projects, contributing to your personal portfolio of editing work.</li><li>By the end of your internship, you’ll not only have improved your technical and creative editing skills but also gained valuable insights into the post-production process that will help you succeed in the industry.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>A passion for storytelling and creating content</li><li>Strong attention to detail</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>Strong communication and collaboration skills.</li><li>Technical aptitude and willingness to learn new software and tools.</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This opportunity is only open to individuals from a group that is under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people,&nbsp;those undergoing gender reassignment / transitioning&nbsp;and individuals from lower socioeconomic backgrounds.The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

The 10 Group

Edit suite intern

Closing date: 13th January 2025Salary: £27,000 depending on how your skills and experience align to the role, plus bonus and benefits&nbsp;Ready to be a key player in our international sales team? Join us as a Sales Assistant, where you'll support our efforts to promote DK Learning's educational materials to global markets.We’re looking for an enthusiastic and resourceful sales assistant, who is highly organised and eager to learn about the world of publishing. You will work between DK International, where you will assist the team to generate revenue and deliver global reach, and DK Learning, our educational publishing division.You will play a crucial role in building DK Learning’s reputation as a trusted provider of curriculum aligned content. You will work closely with our sales team to build connections with customers, generate leads, and establish strong relationships with key stakeholders in the education sector.&nbsp;Responsibilities<ul><li>Lead generation activities to identify potential opportunities and target audiences in international markets.</li><li>Manage customer contact information to enable effective targeting of communication campaigns&nbsp;</li><li>Provide administrative support to the sales team, including preparing sales presentations, managing customer databases, and tracking sales performance.</li><li>Support the organisation and attendance of conferences and trade shows.</li><li>Maintain strong relationships with existing and potential customers, providing excellent customer service.</li><li>Handle sales orders, invoicing, ad-hoc queries and other administrative tasks.</li></ul>&nbsp;Knowledge, skills and experience<ul><li>Prior experience in a customer facing role is desirable, but not essential.</li><li>You will be a digital native, comfortable working with data, and experience of working with CRM systems or similar would be an advantage.</li><li>This is a great opportunity to interact with customers and key stakeholders, so someone who is confident in approaching new people is required.</li><li>This role is perfect for those who are eager to learn and experience the world of international sales.</li><li>Although admin-based, you will be able to develop a deep understanding and knowledge of sales, with opportunities to work directly with customers, not just support them.&nbsp;</li></ul>If this sounds like you, please apply with your most recent CV and a cover letter by 13 January.&nbsp;BenefitsWe have a range of benefits to reflect our commitment to our people, some of which are:<ul><li>25 days paid holiday entitlement in year one, plus bank holidays</li><li>Generous pension scheme</li><li>Volunteering policy and charity matching</li><li>Employee assistance programme</li><li>60% discount on company books</li><li>Cycle to work scheme and discounted gym membership</li><li>Flex Fridays (1pm finish, subject to certain criteria being met.)</li><li>Shopping discounts&nbsp;</li><li>Up to 30 days remote working from abroad</li><li>And we plant a tree for every new employee to our business</li></ul>&nbsp;DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office.DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit <a href="http://www.booktradeentrysupport.org" target="_blank">www.booktradeentrysupport.org</a>Please state in your application that you found this role through Creative Access.

Dorling KIndersley

DK Publishing

Sales assistant - DK International

Closing date for applications: Monday 13th January 2025 at 11.59pmSalary: £25,207 per annumDuration: 12 monthsRole type: TraineeshipWorking hours:&nbsp;9.30am - 5.30pm, Monday to Friday, with 1 hour lunchLocation: London (working from the office at least three days per week)Interviews: Week commencing 27 January 2025Start date: From February 2025&nbsp;Are you a friendly and highly organised individual with plenty of curiosity about the bookselling world?<a href="https://www.booksellers.org.uk/home" target="_blank">The Booksellers Association</a> is a membership organisation for all booksellers in the UK and Ireland, representing over 95% of bookshops. Its membership is made up of bookselling chains such as Waterstones, WH Smith and supermarkets, as well as more than 1,000 independent bookshops. Its mission is to support, represent, promote and celebrate bookshops and booksellers. The BA is committed to improving diversity and inclusiveness in the bookselling sector, both in the workplace, and in the range of books on bookshop shelves. For the BA's full statement on DEI please visit <a href="https://www.booksellers.org.uk/industryinfo/industryinfo/Creating-Inclusive-Bookshops" target="_blank">this link</a>.The role extends across two departments, Membership and Events, and involves performing administrative and organisational tasks as well as providing support to the BA's bookselling members. The successful candidate will receive a thorough induction from their two line managers and, during their internship, will gain operational and administrative experience in two fields.&nbsp;Key activitiesMembership<ul><li>Support the application and joining process, uptake and processing of membership, and service delivery</li><li>Provide front-line advice (telephone, email, letter, online) to potential and existing members and ensure timely fulfilment of advice</li><li>Work with others to coordinate and ensure effective member recruitment and retention</li><li>Help develop prospects database (including lapsed records and event participants)</li><li>Ensure high-quality administration and records management for potential and existing members</li><li>Administration of SANs (Standard Address Numbers)</li><li>Recruitment follow-up calls and emails to past enquirers</li><li>Update of The Bookselling Year, the BA’s annual wallchart for members</li><li>Issuing of the monthly e-newsletter for the BA Learning Skills Hub &nbsp;</li></ul>Database management, reporting and outputs<ul><li>Support the operation and development of the membership and publisher databases, including liaison with IT</li><li>Help administer membership subscriptions, including collection and logging of turnover and dispatch of mailing</li><li>Manage data entry and maintain accurate and up-to-date database records</li><li>Generate member lists from the database for BA staff and BA partners and produce labels for mailings</li><li>Run database queries to select appropriate members’ details for mail shots, data sales and marketing selections</li></ul>EventsSupport the management of all BA events and conferences:<ul><li>Respond to member enquiries about events</li><li>Process registrations and invoices for events and conferences</li><li>Develop and manage the online registration system and booking forms, working with Event Manager, BA Accounts Department and IT Department</li><li>Liaise with delegates to collate relevant information and requirements, such as dietary, for each event</li><li>Prepare name badges, delegate materials and event collateral</li><li>Edit the BA events website, including creating new photo galleries and generating content</li><li>Assist with a twice-yearly events newsletter, using email marketing software</li><li>Prepare regular email bulletins to members about upcoming events</li><li>Assist with technical support for virtual or hybrid events</li><li>Work with the Social Media Manager to promote events across BA Social Media channels</li><li>Ensure that events run smoothly by working onsite, alongside the Conference &amp; Events Manager</li></ul>Nero Book Awards<ul><li>Carry out occasional (holiday cover) administration for the Nero Book Awards: log entries, liaise with publishers, assist with the distribution of books to judges as necessary</li></ul>Special Projects<ul><li>Provide ad hoc admin support for BA Managing Director and Head of Campaigns on special projects – examples would include grant administration, taking minutes at meetings, database logging, desk research, phone calls.</li></ul>&nbsp;Who we're looking for&nbsp;<ul><li>A good team player</li><li>Hard-working, polite, friendly and cheerful</li><li>Excellent customer service skills</li><li>Microsoft Office experience essential, including good Excel skills</li><li>Knowledge of and experience in using digital meeting platforms such as Teams and Zoom</li><li>Accurate, logical, practical and organised</li><li>Meticulous attention to detail</li><li>Tactful and diplomatic</li><li>Enthusiastic</li><li>Excellent written and oral communication skills</li><li>Competent numerical skills</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This opportunity is only open to individuals from a group that is under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people,&nbsp;those undergoing gender reassignment / transitioning&nbsp;and individuals from lower socioeconomic backgrounds.The successful candidate for this opportunity will also participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

The Booksellers Association

Membership and events executive

Closing date for applications: 13th January 2025 at 11.59pmSalary: London Living WageDuration: 6 monthsWorking hours: 35 hours per week, full-timeLocation: Office-based at headquarters in Shepherd's Bush, London, W12Start date: March 2025&nbsp;This exciting placement provides a hands-on opportunity to explore the connection between theatre and publishing and the diverse roles in a specialist publishing house.<a href="https://www.nickhernbooks.co.uk/" target="_blank">Nick Hern Books</a> is the UK's leading specialist performing arts publisher with over 1,500 plays and theatre books in their catalogue. As a company, they are passionate about developing and increasing support for underrepresented voices and showcasing diverse stories.As a Publishing Intern, you will have the opportunity to shadow and learn from members of the team in every department: editorial, production, sales, marketing, rights, finance and customer service.You will be a valued member of the team, gaining experience and skills for the rest of your career, be that in publishing or theatre.&nbsp;Key activitiesSome of your tasks will include (but not be limited to) the following:<ul><li>Office duties – assisting with customer orders; processing invoices and payments; organising couriers; dealing with incoming and outgoing post; replenishing office supplies, etc.</li><li>Editorial – reading and commenting on submissions; copyediting manuscripts.</li><li>Production – proofreading and checking corrections; preparing files for print.</li><li>Marketing – compiling and proofreading materials such as review quotes, metadata, digital assets, newsletters, etc.</li><li>Sales – generating sales reports; attending events.</li></ul>&nbsp;What we're looking for<ul><li>Demonstrable interest and knowledge of theatre.</li><li>A genuine passion for starting a career in theatre and/or publishing.</li><li>Strong organisational skills and attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to bring a fresh perspective and contribute meaningfully.</li><li>Collaborative team player with a proactive approach.</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This opportunity is open to Black, Asian and ethnically diverse candidates.This role is part-funded by the&nbsp;Mo Siewcharran Memorial Fund which support internships for young talent from ethnicities that are under-represented in the theatre, publishing and music industries.

Nick Hern Books

Publishing intern

Closing date for applications: Wednesday 1st January 2025 at 11.59pmSalary: £25,956 per annum (pro rata)Location: Hybrid –&nbsp;4 days/week in London office and 1 day/week from homeWorking hours: 9am - 5pm, Monday - FridayKey dates and duration: Late January - December 2025 (11 months)&nbsp;Are you curious about the educational power of Shakespeare and eager to support projects that bring his stories to life for diverse learners?&nbsp;<a href="https://www.shakespearesglobe.com/" target="_blank">Shakespeare’s Globe</a> is a world-renowned performing arts venue, cultural attraction and education centre located on the bank of the River Thames in London. It celebrates Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, the Globe's diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare and, more recently, exciting new writing accessible for all.As an education administrator, you will learn how to ensure the effective running of daily activities through in-person and online workshop support, administrative planning and assistance for the Education department. The Learning team has schools visiting every day and you will share responsibility for greeting them and ensuring they have a positive experience at the Globe. You will also be central to all of the administrative work that makes the Learning experiences possible. We are looking for a positive communicator with exceptional attention to detail and the willingness to learn new systems, use them effectively and suggest improvements.&nbsp;&nbsp;Key activities<ul><li>Assist the Education team to ensure that all projects, courses and events are planned, staffed and resourced to a consistently high standard.</li><li>Be a welcoming and supportive contact for participants and groups attending the activities across Shakespeare’s Globe sites. Sign-in groups on arrival, liaise with the Front of House team, monitor attendance and effectively handle enquiries relating to the event.</li><li>Assist with data entry on relevant booking systems. Take responsibility for daily administrative tasks (emails, scheduling, arranging resources, mailings etc), ensuring that records and data are carefully maintained and monitored.</li><li>Work as part of your team to create and contribute to regular timetables and planners to give an overview of Education’s upcoming projects, tasks and meetings. Disseminate this information in cross-departmental operations meetings where necessary.</li><li>Assist the department as lead support in the generation of purchase orders and processing of invoices and expenses; assist with processing credit card spend; assist with the monthly reconciliation of finance statements and cash floats.</li><li>Ensure that appropriate spaces are booked and prepared for sessions and events. This could include technical set-up, the provision of refreshments, or preparing workshop resources. Ensure that the spaces are cleared after each session in preparation for the next booking.</li><li>Ensure that all procedures for security, health and safety and good housekeeping are properly carried out in line with the working practices of Shakespeare’s Globe.</li><li>Communicate positively to inspire a continued sense of community and connection with Freelancers.</li><li>Liaise with Education Practitioners, Faculty members, theatre professionals and visiting speakers to ensure the smooth running of Education activities under the guidance of senior team members and the line manager.</li><li>Source props and costumes for rehearsals and performances and ensure the safe keeping and return of these items.</li><li>Gain familiarity with the Education product offering, understanding how activities are effectively delivered in order to respond proactively to queries.</li></ul>&nbsp;What we are looking for<ul><li>An interest in working with the general public and students from a wide range of backgrounds.</li><li>Ideally, an interest in the arts/theatre; you don’t have to be an expert or big fan of Shakespeare, just understand the potential of his work as a vehicle for expanding young people’s thinking about people and the world. Sometimes, this potential comes from debate about his work and legacy – something the organisation acknowledges and encourages.</li><li>Administrative &amp; customer service skills gained in any relevant environment (this doesn't need to be professional experience)</li><li>Good time management and organisational skills.</li><li>Attention to detail.</li><li>Willingness to learn new systems and suggest improvements.</li><li>Keen ability to communicate effectively with a wide range of people.</li><li>Ability to respond rapidly and calmly to changing situations.</li><li>Discretion, sensitivity and tact.</li><li>The ability to work well as part of a team.</li><li>Willingness to learn, be open to new ideas, and to constructively receive guidance.</li><li>A good working knowledge of Windows-based software (including Excel).</li><li>You may have a relevant degree (e.g. in arts, English literature, or other skills related to the role) but this is not essential.</li></ul>&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>We welcome and encourage applications from candidates who are under-represented in the creative industries. This includes, but is not limited to Black, Asian and ethnically diverse candidates, disabled people, those undergoing gender reassignment / transitioning and individuals from lower socioeconomic backgrounds.Creative Access offers&nbsp;<a href="https://opportunities.creativeaccess.org.uk/career-support-programme" target="_blank">programmes of training, networking and support</a>&nbsp;specifically designed for people from these under-represented groups.

Shakespeare's Globe

Education administrator (Learning)

Closing date: 1st of January 2025 at 11.59pmSalary: The fellow will be paid £2,400 per monthDuration: This 6-month fellowship is for 35 hours per week, Monday to FridayLocation: Hybrid working from the London office 3 days a week, specifically Tuesday-ThursdayStart date: March 2025&nbsp;The Financial Times has an exciting opportunity for aspiring sub-editors from the Black community.Do you love words and hate typos? Are you interested in working on big news stories but not necessarily as a reporter? If so, then you may be suited to a career as a sub-editor in a global news organisation.The FT’s global, award-winning editorial team represents the gold standard in journalism, seeking depth, originality and balance that differentiates the FT from the pack and engages subscribers.The Fellowship is a six-month, paid contract in the heart of the FT’s London newsroom. The successful candidate will be trained by experienced sub-editors on the crucial final stages of the news production process. You will learn how to sense-check articles, edit for accuracy and clarity, and write engaging headlines and other display copy before pressing the button to publish.&nbsp;What you will learn<ul><li>You will be embedded in the FT’s two main sub-editing teams, helping produce the newspaper and working on the digital publishing desk</li><li>You will sub-edit articles for the newspaper’s different editions, cutting them to length and writing headlines, standfirsts and captions. You will learn how to lay out pages and sign them off before they go to print</li><li>You will revise-edit content for FT.com, learning to hit the highest standards of accuracy and quality, often under tight time pressure. You will be taught how to write engaging digital headlines and add visual components to engage readers</li></ul>&nbsp;Knowledge, skills and experienceThe successful candidate will:<ul><li>Show an interest in current affairs and financial news</li><li>Care deeply about accuracy and good grammar</li><li>Be aware of what makes an attention-grabbing headline, both in print and online</li><li>Be capable of keeping a cool head under deadline pressure</li></ul>You do not need a degree to apply and career change applications are also welcome.&nbsp;To apply<ul><li>Log in to your Creative Access account or register today to apply for this opportunity</li><li>Upload your CV and cover letter as one document (applications without a tailored cover letter will not be accepted)</li><li>Once submitted, you can no longer amend your application, so proof-read carefully</li><li>Do not contact the company directly</li><li>Please email any queries about this role to Creative Access at this address:&nbsp;<a href="mailto:recruit@creativeaccess.org.uk" target="_blank">recruit@creativeaccess.org.uk</a></li></ul>&nbsp;This training opportunity is open exclusively to Black candidates to help address historical under-representation in the creative industries and support greater diversity.Shortlisted candidates will be invited to an interview and to take a short sub-editing test.The successful candidate will participate in a Creative Access support programme that sits alongside workplace training. This includes a programme of induction training, monthly masterclasses, wellbeing support, buddying / mentoring and more.

19 Entry Opportunities